HVAC reviews in Burnham, Maine

Very friendly, professional sales people, answered all questions and provided alternatives and recommendations. Heat pump installation and electrical work was neat and efficient. Installer did the job as if he were doing it to his own home. A mirror below the minisplit location area had been moved prior to their visit and he located the unit so that when the mirror was reinstalled, it hung perfectly centered below the unit. His unprompted attention to this detail exemplified the pride he took in his work.

Choosing Hometown Heat Pumps was the perfect choice for me. From my initial call with Katie to my free consultation with Curtis, everything fell right into place. The installers Chase and Alexis were knowledgeable and hard-working. Ryan, the Service Manager finalized everything and was so pleasant to work with. Every aspect of this job exceeded my expectations!!!

They take care of you at Hometown Heat Pumps. From start to finish they are professional, responsive and efficient.
They installed a new unit and took care of the paperwork for the rebate.
We had an issue with leaking from one of lines that was there from our previous heat pump and they had a service tech out that next business day.

The gentleman that u sent you mu home was amazing. He was very polite and professional and did a through job. I would definitely recommend u people

After my request for someone to come to review our desires. two reps came a week later. We discussed our needs, then based on the layout of our rooms Curtis recommended that 2 separate units would provide best heating and cooling coverage.

He clearly explained how to apply for the Rebate and the installation scheduling. In less than 2 weeks, Chase came to install and he was very professional. He answered my questions and before he left, only 4 hours later, he demonstrated how to use the remote controls and maintenance.

We are very pleased through this point in time and trust they will provide any needed assistance in the future.

We strongly recommend Hometown Heat Pumps.

We lost our furnace 2wks ago. Hometown Heat Pump came out the same day and scheduled us quickly, also ensuring we qualified for a last minute rebate. In and out in under two hours! Absolutely fabulous. They were kind, understanding and very knowledgeable. Super affordable too! They answered no less than 1,783 questions from my four children and were still patient! This is a case of "sush up and take my money!" - you won't regret it!

Elijah was extremely thorough in cleaning the Heatpump in our home today. Very professional , answered my questions , very helpful and his attitude was great.
Katie also was very kind and patient with me and my concerns..
Highly recommend!

Do not use this company. Trusted them to install 2 HVAC’s in September. The systems were not installed correctly causing them to be useless. Not including they billed for material they reused from my old system. If system is turned on the outside systems sounds like it’s going to blow up and leaks excessively which would cause my foundation to ruined if continued to use
Then the 12 year labor and Parts Warranty is a scam, will charge $150 just to book with an unlicensed technician. Who will tell you to clean the machines even though Have not used more than 2hrs since being installed Home Town Heat Pump has avoided addressing these BIG issues
I trusted the business thinking I was supporting a local small business in my community! BEWARE and if you have had similar experience contact Attorny Generals Office- they have a growing file on Home Town heat Pump