Reviews of local pros in Fairfield, Maine

I called here very recently as once again a week later our water has stopped working and we have 3 kids. A woman answers "hello?" so I had to ask if it was a plumbing business. She proceeds to tell me their backed up and starts yelling for Brian in the background! Then she tells me "oh he must not be here" and starts to explain to me why! Ma'am I don't care why I need water so I'm moving on to the next call!

This is the second time I have used Brian's services. I know I can always rely on Bickford's plumbing anytime I need a plumber. The very day I called Brian, he sent someone over as I told him there was water leaking on the floor in my closet from somewhere. I had a situation where I live in a condo and it was difficult to tell exactly which condo was leaking water into the closet of my condo as I have Condos beside me and above me and the leak was not visible as the pipes were inside the walls. He sent Ray over and Ray would not give up until he found exactly where the leak was coming from so he could fix it. This is one of the reasons, among many why I depend on Bickford's plumbing. They are determined to find the problem and fix it. The problem was even more challenging for Ray as the pipe that was leaking was behind a support beam and very difficult to get at, but Ray brainstormed and found a way to get at it to fix it. This business goes above and beyond. You cannot go wrong with these guys. They are professionals at their best.
Thank you Ray and Brian !

Don’t be fooled by their website. They state the following “We strive to provide our customers with the best service and professionalism out there. So, give us a call today to get the job done right the first time!” and it couldn’t be further from the truth. When a lady I assume his wife answered the phone with no greeting that you were calling Brian Bickford Heating I was confused and felt uncomfortable having to ask if this was such business. As I asked if they sold heat pump hot water heaters and installed she was quick to answer we do but but we are backed up. I said ok to the idea of maybe a July install as I know so many people are delayed and backed up. She then continued to tell me she could take my number and info but they will probably lose it. I at that point knew they could care less to provide professionalism or good service, let alone “best”. It’s unfortunate that they have so much business that they would decline future business to a client that wanted to spend an enormous amount of money. To those looking don’t bother calling they will not provide the service you are looking for.

We did not hire this company they were hired by the owners of my mothers mobile home park to install a water meter under her mobile home. Brian did just that and repaired a couple of issues she had under her home at the same time. He then billed the park owners who billed my mom. I have never in my life heard of a professional contractor billing a customer $90.00 dollars for replacement of work clothes because they got contaminated. First of all what professional would wear clothing that cost $90.00 dollars to do work that required crawling on the ground under a mobile home and then charge an elderly woman to replace them. This is a screw job if I have ever heard of one! Think twice before using this company!

How to put down how amazing this company is... by me saying all those one stars in reviews. Must have come from their competitors. They are not a huge company beating down doors. They are a generational family of plumbers who love what they do. They treated all of us with dignity, respect and full display of years of talent . they had to reschedule. But by one day, but they came ready and prepared to get the job done. They fixed so much. And The worker cameron gets 10/10 from us. Thank you so much you will have repeat business from us.

I had an outstanding experience with Brian Bickford LLC Plumbing and Heating. They sent out one of their reps, Cameron, who was professional, friendly, and highly knowledgeable. He showed great diligence and efficiently fixed the plumbing issue we had. Cameron answered all of my questions thoroughly and made the process seamless. The service provided by this company exceeded my expectations, and I would HIGHLY recommend them to anyone in need of plumbing or heating services!

Thanks Brian & Cameron!

Love the work they do. Very professional and reasonably cost. I won't call any other plumber. We've had well problems in the past, also had a toilet in and recently just had a filter put in to filter the water for the whole house. Was completed in under an hour. Great service. Thanks Brian. 👍

Brian Bickford Plumbing did an excellent job installing my pressure tank and hot water heater. The work was done efficiently, professionally, and with great attention to detail. Everything is running perfectly, and the whole process was smooth from start to finish. Highly recommend for reliable and quality plumbing work!

Had 2 appointments with Kennebec Plumbing within a week of each other. Kitchen and bathroom faucet replacements and O ring replacements to the hot and cold water pipes behind washing machine. Second appt involved rerouting the kitchen "sprayer" hose and I decided to replace the washing machine hot/cold hoses. Mr. Weeks is personable and explained all the repairs being done. He had all the supplies in his truck - no need to run to a parts store. I will be calling Kennebec Plumbing again if needed. Their cost is MUCH more reasonable than other area plumbing outfits. Thanks so much!

We had a issue with our old toilet. We called and got an appointment within a couple of days. Steven came out, looked it over and gave us several options. He had contacted us before coming. He was not suppose to come until the following morning but ended up coming out a day ahead. The work was done quickly, he cleaned up everything when done. I would recommend.

Our experience with Kennebec Plumbing started when we were greeted by a very friendly receptionist that scheduled our consultation over the phone. We had new tub fixtures installed. Kennebec plumbing had to piece together and special order to get exactly what we wanted. They were able to match to the existing fixtures in the sink and towel bars. They also installed two new toilets for us. We are very pleased with the service we received. Kennebec plumbing is very friendly, fast to respond, has fair pricing and very knowledgeable. They left the Work area very clean after they were done. We recommend this company.

Great experience. Steven called ahead to let us know he was on the way and we also received a link to track his arrival. He was kind and courteous. Diagnosed the problem, gave a few options, then was able to fix it within a few hours. Grateful for the work and professionalism.

Steve is great. He's taken care of our plumbing issues before and he is always prompt, courteous and explains things very well. I recommend!

The person answering the phone was very helpful and scheduled a repair service for the next day. The technician, Andrew, was very knowledgeable about my furnace and answered all my questions. He did a fabulous job and was very respectful. I will definitely be using Kennebec Plumbing and Heating for any future repairs and maintenance I may have. Thank you for doing such a wonderful job.

Excellent communication, quick response, fair pricing.!
It’s nice to finally be working with a company that is trustworthy. Everyone is so very kind and polite. We will be customers forever! We also appreciate the ladies in the office who communicate very nicely and cordially. It means a lot when you call and both the office staff and the techs recognize that you’re a return customers when you call in for a service and know what is going on in your home.
Thank you for all you do and bringing the small town feel back!
The service we had done was, furnace cleaning!

Stephen very nice young man knew his work very well. Worked quickly cleaned up after himself did a great job. I would not hesitate to call this company again.