HVAC reviews in Old Town, Maine

He's the best and the cheapest.

Awesome customer service. Everyone from the people in the office to the delivery guys made you feel like the most important customer. Definitely recommend using them.

Always satisfied with the service at Marquis Heating. They are all so friendly and always on time. I especially just love Joe, and Amber in customer service is the best!

I can not thank this company enough for being there for us when our contractor left the job site unfinished right was winter was starting. We had no other source of heat in our home and it was the beginning of December. Marquis heating came in and found us 2 emergency propane tanks that got us through the winter. They also walked us through the arduous process of navigating the public utilities system for the state and helped us get the project completed. Their communication and professionalism was top notch! They were there when we needed them and without hesitation!

Marquis heating was great until they sold to RH Foster. Now I am looking into changing fuel companies after they charged my card on a day that was not agreed to be withdrawn on. But then today they went ahead on the day they should have and withdrew the funds for the same ticket they charged me yesterday for. I tried to call. No response. Called and left 2 messaged on the automated emergency line and no response back still.

Over the past 6 years + my family had been a loyal customer regardless of the fact that other companies were less expensive. We continued to use this company for all of our heating oil. We also use wood heat. Over the past 2 years (2015-2016) we have needed less oil because we upgraded our furnace and have been able to use more wood. In 2015 I ordered my usual order and was told it was not a problem; I did not receive a delivery. I found a voice mail on my machine after work asking me to call. They did not deliver because it had been just over a year since my last delivery and instead of paying my bill after delivery I had to pay before delivery; This delay cost me more money due to the increase in oil rates the next week. I decided to give them one more chance. I called and requested delivery and paid up front over the phone. The delivery truck arrived and the driver tells me they have to come inside to inspect my tank because it has been a little over a year since my last delivery. This was not told to me when I requested delivery. Normally, I would not have had a problem with an inspection but today it is the principal of the matter. I canceled my order and will never do business with this company again.

They are wonderful! The first time we ordered they showed up on a Sunday and delivered. Worried that we needed it, and was coming by this way! Ordered today and received it today! Best customer service we’ve ever received from an oil company! Thank you!

Don Marquis is a great man who genuinely cares about his customers and delivers great service! Can always count on him. My mom has trusted and used his services for years, and we are still loyal customers! Best experience ever! Thanks Don!!