House Cleaning reviews in Baltimore, Maryland

I used this service for months in my home while battling catatonic major depression and anxiety. I could barely function most days and my home reflected that reality. I poured a lot of blood, sweat and tears into the development of my house, so my self-esteem was impacted negatively any time i was awake in the filth I caused.

The landers cleaning company helped me enormously by cleaning and uncovering the beauty in my home once a month. In-between my monthly cleanings, I tried to do what I could to maintain their work. More recently, I've been able to finally overcome my emotional hardships, shift to a more healthy and progressive mindset, and function as productive human being again. I requested a deep clean for a fresh start but the cleaning technician that serviced my home did not perform the quality of work I'm used to with their other cleaning technicians (even though my house wasn't nearly as filthy as it had been before. It was actually generally clean). They even blatantly neglected to do some of the things i asked them to do. I spoke with a different customer service technician than the lady I usually communicated with. The conversation felt dismissive and adversarial. Purely defensive and didn't try to make things right at all. Until I canceled my monthly subscription- that got me a discount.

The bottom line is that the quality of work was helpful until it wasn't. The relationship between myself and management was warm and comforting until it wasn't. I'm sure this one experience doesn't represent what The Landers Cleaning Company is all about but it was enough for me to cancel my recurring service. I am grateful for Landers' service in the past but I don't appreciate the way I was handled as a loyal client who hasn't had any issues before. My concerns were brushed off and I was treated as a nuisance yet I was still expected to pay the full amount for a service I wasn't satisfied with. They could have at least offered to come back and finish the work. Leveling with clients and showing compassion when concerns arise can go a long way in business. Especially when the service is as important and intimate as caring for someone's home.

This is the third time having my house serviced by landers cleaning, they always do Incredible work

Landers has been a game changer for us! We tried a few other cleaning services that were disorganized in their communication and difficult to schedule. The Landers team is responsive and reliable. Their team does a great job and has wonderful attention to detail. They also have an online portal that makes it easy to put on add on services (inside of refrigerator, oven cleaning etc). We schedule their services for when we will not be in the house as to be out of the way - and I trust them in our space and with our pets. The price is reasonable and so worth the level of service provided!

I love Landers! Professional, reliable, responsive, consistent. I have the same technician every time, so she's familiar with me and my house and I, with her. Eric and the whole leadership team communicate well and want to make sure my experience meets expectations every time. I've worked with two other companies in the past, and Landers is in a category all its own. The best! :)

I cannot recommend Landers Cleaning highly enough, they are positively a joy to work with! Their staff is professional, kind, and very quick. Their communication is excellent, they even have a super useful customer portal that lets you know who to expect and when. They are just all around lovely humans! I trust them with my home and my family no question :)

We have been with Landers Cleaning for almost five years and have been extremely happy. Everyone is super nice, the cleanings are thorough, and it has been super easy to reschedule or add an additional cleaning. Becky and Eric are beyond responsive. Landers has definitely earned our continued loyalty.

Landers is a great service!! Jen is the cleaner that usually cleans our apartment and she is a lifesaver for my partner and me. She pays great attention to detail and is a pleasure to see each week! The company is communicative and pretty flexible with scheduling, too.

We are new with the company. All of the personnel sent to our home are professional, friendly, attentive, and thorough. Landers is very reliable. There have been times where we asked to deviate from our scheduled time due to sickness or loss of power, and even though it was difficult for them, they worked us in at a different time.

I do think the cleaners have a good attention to detail. Their work in the kitchen is especially good.

10-08-2024 Tuesday

【A Good Boss and a Good Management System Lead to Great Employees】

Last year, after moving to Baltimore from the West Coast and without familiar friends, I tried several house cleaning companies (five in total). Not only were their prices high, but the results were also disappointing. Finally, I found two companies through recommendations on a neighborhood community Facebook group. After interviewing them, I found the owner of Landers Cleaning Company to be sincere, responsible, and dependable. I decided to give them a try, and I couldn’t be more satisfied. It’s been over a year now, and I continue to use their services.

The staff they send are incredibly diligent and thorough. One cleaner in particular has exceeded my expectations. She pays attention to every detail and takes pride in her work. She not only leaves my home spotless but also ensures that everything is organized and in place. Her consistency and professionalism make her stand out, and I truly appreciate her dedication. I highly recommend Landers Cleaning Company to anyone looking for reliable and high-quality service."

#LandersCleaningCo

I have been using Landers for several years for both regular house cleanings and move-in/move-out services. They have consistently been reliable, communicative, and easy to work with. Their cleaning quality is top-notch, and Eric regularly checks in to ensure everything meets my expectations. I was particularly impressed with how they handled an incident involving accidental spillage of a cleaning solution on our floors. Eric promptly addressed the issue, ensuring it was resolved to my satisfaction with minimal hassle. I highly recommend Landers for their exceptional service and professionalism.

I've used the service for some time now and have nothing but good things to say about the company. They were willing to work around my schedule with dogs in the home to make sure both parties were happy. The quality of both the recurring maintenance and initial cleaning were excellent.

They arrived on time and even gave me a text as a heads up. Danielle was very thorough. I had a deep cleaning of the kitchen and cleaning of the main living space. I was so pleased. Highly recommend Landers.

Great job, on time, efficient work, affordable. Highly recommend.

We have been using Canton Cleaning Company for monthly cleaning services for the past few months and have been impressed with the quality of their work. Iris always does a superb job — she is thorough, reliable, and leaves our home spotless every time. We highly recommend requesting her if you book with them!

Great experience. Very professional and did a GREAT job!

Excellent service..Sheron was professional and very detailed. I was very pleased, Highly recommended!!

Molly and the staff are amazing. Consistent great job. Can’t say enough good about them

Norma is the best. She is a fantastic job! We couldn't be happier

Been using them for years and they’ve been great!

Amazing company to work with! They are so flexible and accommodating. They work with you and your needs and are more than happy to help if you request an adjustment. Highly recommend!

They do a great job with our home. It is always exceptionally clean and they take great care with our belongings. Definitely recommend Canton Cleaning Company!