House Cleaning reviews in Baltimore, Maryland

The team that cleaned my apartment did a good job. Unfortunately the office staff leaves much to be improved in the way of communication. I’ve had emails go unanswered. I’ve called and asked questions and then been told I’d receive a follow up via email to then once again receive no response. I won’t be using this company again.

I had my first appointment scheduled for 1pm today. I called the company at 145 because no one had shown up and I didn't receive a call or text. Turns out they are running behind because of the rain (?? how does that even make sense?) b/c the cleaners don't feel comfortable driving in rain and won't be able to make it. I am so disappointed and will not be using them.

I hired The Canton Cleaning Company for a move-in clean. The clean was generally well done, but some critical spots were missed. The company refunded me accordingly to compensate for the errors.

Maribel and Blanca gave us the best cleaning we have ever received, moving things out of the way to get under and paying attention to every detail. We really appreciate it, they did an amazing job! Thank you!

I booked a deep clean for our house for my husband for Father’s Day. It was LONG over due. Very impressed with the clean. I keep finding myself being surprised at certain things that are finally clean after so long! Would recommend this company!

Our house has an old tub that was stained when we moved in. We have hired other cleaning services who did good work but were never able to get the stain out, even recommending other ways to deal with it. Imagine my surprise when I hired Canton Cleaning and came home to a tub that looked brand new! Well worth it, will be back!

As a Property Manager I can 100% recommend Canton Cleaning Company, "your trusted cleaning professionals" They are always diligent in their work and best of all they are super reliable. Fabiola does a great job in coordinating all my cleaning requests.

We absolutely loved the team that came to clean our home. They were so professional and sweet, and immediately made us feel so comfortable with having strangers in our home during this Covid19 mess as they explained the disinfectants they had with them and the protocols they have in place with their masks, gloves, etc. while in our home. I honestly would let the girls babysit my kids (they said they were to busy right now tho... I asked lol). Most importantly, the house was the cleanest it has ever been! The entire experience was so easy. We completed a more detailed survey and the estimate was customized to our house. We were able to text with them to arrange some of the details, and then paid through a link for the deposit and after the cleaning. We did decide to sign up for regular service after our first deep clean and got a great discount so we could make it work with our monthly budget. Definitely my new heroes.

The Canton Cleaning Co is fantastic! Their employees are friendly and competent. I even learned a new cleaning trick while having my house done. It was such a relief to have someone take care of the cleaning responsibilities from a local company I trust. I'd recommend them to anyone! Great work!

Canton Cleaning stole my $54.75 deposit. Do NOT do business with them! Selected the “Post renovation cleaning” of my newly renovated home: three bedrooms, living room, kitchen and bathroom. Prior to booking the cleaning, I asked Faviola in the office if Canton Cleaning was equipped with the tools to get rid of all the DUST caused by a renovation, and I was assured that by selecting the post renovation cleaning, they would bring the right equipment. To my surprise, the day of the cleaning, the cleaner arrived with a low grade residential vacuum cleaner, spray bottles, cloths, and a SWIFFER.
My home is an unfurnished new purchase. There was a 4 foot ladder, an extension cord, and 6 cans of paint in the living room. I advised the cleaning lady she could start where she wanted while I moved the items into the basement. She stated: “no, no no move!” She then took out her phone and took pictures of the items WHILE I moved the minimal items into the basement, she called the office at Canton Cleaning and told someone that the house was too much for her to clean. The cleaner then stated to me, “this house too much for me, too much for me.” I felt so sorry for her as she was not advised by her employer that this was a post renovation cleaning. She was not equipped to clean renovation level dust with the swiffer she was given. She immediately left my house while apologizing! I called the office and advised Faviola that the cleaner was not equipped with what she needed to complete the cleaning and she left my home. I was told by Faviola of Canton Cleaning that the 4 foot ladder and cans of paint meant my home could not be cleaned. I advised Faviola that the items had already been moved while the cleaning lady was still in my home and I asked her what they would do if my house was furnished, tell me to move the furniture out?? I then advised Faviola that I expect my deposit back as their cleaner told me the cleaning was too much for her and the couple of items in the living room was not the real issue, especially since I moved them into the basement BEFORE she left!!! But, the level of dust was the real issue! The cleaner told me clear as day: “I’m sorry, this too much for me, they no tell me about all this.” Faviola then advised that my deposit would not be returned. I insisted that Canton Cleaning do the right thing and refund my deposit as we are not doing business together! Faviola advised that a director would reach out to me and that was a lie so she could get off the phone. I called back 3 times and was told that a director would call me. I don’t understand dishonest people like this. Canton Cleaning sent a woman to my home who knew the job was too much for her, she left my home, yet they are penalizing me by refusing to return my deposit. Do NOT do business with Canton Cleaning.

I’m the owner/operator of my moving company so just when I think I’m done for the day, I have 5 phone calls, 4 emails, and several quotes to handle. As hard as it was to admit to myself, I simply don’t have the time or energy to clean when I’m finally done working.
This entire process (from the quick & easy form to payment) couldn’t have been easier. Jessica was extremely friendly from start to finish, and did a phenomenal job cleaning my neglected apartment. From dust bunnies to soap scum, I came back home to an immaculate apartment.
I was blown away that she even went so far as to put my new (still rolled up & HEAVY) 8x10 rug in place… under my really heavy furniture!!!
I couldn’t ask for better service, will be using Canton Cleaning again, and will be sending everyone their way. Thank you!!!

I use the Canton Cleaning Company for my clients prior to listing their homes, and for our own home. They are hands down the best! Just want to give a special shout out to Molly and Megan for their exceptional customer service and responsiveness. Also a special thanks to Janet, Anna, and Maria for being amazing cleaners and super nice people!

Highly recommend The Canton Cleaning Company!!!

I have been using Canton Cleaning for several years. Some of the reasons I really like them are:
- Very responsive and friendly planning staff - they take notes about experiences, and will ask for as many details as possible prior to the next cleaning.
- I have never been pressured to commit to a regular schedule, many companies treat you differently or push too hard if you want single cleanings.
- Their concept is about getting the job done. They don't skip tasks, or prolong the outing to stick to exact hours - if you are not a regular, it is impossible to know how much time things will take, and they consider that in planning.
- Cleaners often go above and beyond, and cater to the client's specific needs and requests. They are always on-time, respectful, and nice. I would feel entirely comfortable having them clean my home if I was not present.

Nora did an awesome job deep cleaning bathrooms and kitchen. She worked very hard to make everything sparkle!

I booked a move-out cleaning and couldn’t be more impressed with the Canton Cleaning Company. Not only were the two cleaners who arrived at my apartment for the cleaning polite, attentive, and considerate but also the administration at the Baltimore office was courteous and promptly addressed all my questions.

The cleaning itself was immaculate. I mentioned to my wife that the apartment was cleaner than when we first moved in. Every area I requested cleaned was spotless, fragrant, and polished. I highly recommend this cleaning company.

We just started a monthly service with Canton Cleaning Company, because we have had two residential cleanings from them now and both were fantastic. Each time I was so pleased and impressed with the level of detail they did in cleaning the nooks and crannies of my house. We have a lot of pets and we try to keep up with the vacuuming and dusting as much as we can, but some times it's just so nice to treat ourselves and have someone professional do it so we can have a weekend off. Highly recommend! Great value, too, for the monthly cleaning service.

I have to admit, I was very excited to try Canton Cleaning Company but was ultimately left incredibly disappointed with the service received. I had an appt for a Monday and after not hearing from anyone and the time window nearing close, I reached out and left a voicemail. It was after my reach out that I received a call that the cleaner had been in a "fender bender" and wouldn't be able to make it. We rescheduled for the next day. I made it clear I would have to go to the office and wouldn't be home for the duration of the clean and that I had a dog (very friendly) who would be home. When the cleaners arrived, that seemed to surprise them and they seemed to be scared of dogs which left me a little nervous but I had to go to work. I left but before doing so, I gave them clear instructions to please close my GUEST ROOM door when they leave. They were there for less than 2 full hours. I had even paid extra for additional services (wiping down baseboards and cleaning glass of interior windows) and the standard service wasn't even close to met. Drink rings on the tables, thick dust from home renos on the tables not even touched, a sticky film on my hard wood floors (and foot prints everywhere) the inside of microwave still dirty, not a single interior window cleaned, dusty baseboards, dining room table and kitchen counters still spotty AND the incorrect bedroom door closed (and trust me, I pointed and explained clearly which door should be closed) and therefore my cat was locked in the bedroom ALL day and then RUINED the brand new carpet I had laid just a week prior. When I complained (after paying an initial $47 deposit) I was offered to have someone come back out to complete the job. I did not accept that offer as the cleaning was originally supposed to be done the day prior AND I had guests coming to stay and needed the cleaning finished so I had to do it myself. I was then told I wouldn't be charged for the additional services requested and would be given 15% discount to my final invoice. Quite honestly, I don't think having only bathroom cleaned and bedroom carpet vacuumed was even remotely worth the $144.50 I was ultimately charged. I do not recommend. If I could give zero stars, I would.

Claudia is an absolute ANGEL. She performed our move-out clean today at our rental house & took such a tremendous load off my shoulders. There was a leak overnight, and a water damage mess from it. Claudia found the source of the leak AND cleaned it all up! And then she scrubbed out the floor dirt from our dogs' wire crates on her hands & knees, which I thought I was going to have to do myself. I can't sing her praises enough - thank you Claudia! This was my first time using Canton, and I'll definitely be sticking with them for future cleaning needs.

Canton Cleaning has cleaned my home for two years now and they are always reliable and provide a great overall service.

I have been using the Canton Cleaning Co for awhile for biweekly cleaning I have to say I am very pleased overall. I recently had the pleasure of having Iris clean my space and when I came home I was over the moon with how thorough and clean everything was. She made my space more functional and took the time to really clean anywhere she could including my laundry machines. They have extremely reasonable prices as well. Anytime I've had concerns, the front office has done a wonderful job of working with me. Huge thank you again to Iris and so grateful I have you all helping keep my place clean!

Would not recommend this business. We used them for a move out cleaning service and we scheduled for them to show right after our movers finished. But they didn’t show for an hour and failed to give us a heads up, and then we got a message saying they couldn’t make it for another couple hours. Ok, things come up that’s fine, but when the cleaners finally showed up they had two other people with them, one being a child. The cleaner looked at the house and said they couldn’t clean the house that day.

I want to reiterate, this is a move out cleaning service. We were moving out of state and had movers take all our stuff ahead to the next location and we were supposed to depart as soon as the cleaners were done. But they couldn’t do the job they said they could at the time they promised, which I found unprofessional and threw our plans off. We had already arranged to cut power to the house, so I had to call Bge to change our cancel service request.

What upsets me most about the service is they failed to even communicate properly with us. If we knew ahead that they couldn’t make it on time or they would have to come back we may have been willing to cut some slack. And at this point when the cleaning should hopefully be done we still have not received confirmation. I understand things come up in a business, but when they do you should communicate with clients. Look somewhere else if you want a reliable service you can depend on.