House Cleaning reviews in Baltimore, Maryland

Ron and team are great. Diligent, thorough, precise and always on-time, if not early. I’d recommend them to anyone and everyone.

12-Steps did a great first cleaning for us, excited to have them come on a monthly basis. I like that I can communicate with them via text and they are always very responsive.

Danielle did a great job of cleaning our home! She spent a lot of time making notes of what we like to have done to make our lives easier. First thorough cleaning we have had done in such a long time! Thanks for your diligence and attention to detail.

Amazing ! Ron and his team jumped right on the job, took care of the cleaning in a meticulous manner and communicated with me in a most professional way! Highly recommend !

We hired 12-Steps Cleaning for a deep cleaning prior to putting our house on the market. It had been many years since our last deep clean- everything from floorboards, to lights, etc was spotless. They took their time, were on time and a friendly crew. Would highly recommend!

Dependable, professional cleaning every 2 weeks! It’s been great for our marriage, freeing up our time and eliminating arguments about chores. Hannah is awesome and does a wonderful job!

12 Steps Cleaning took such good care of my home. I have a lot of artwork and little doodads gathered from travels so dusting is the challenge. Everything was done with care and thoughtfulness. I came home to a space that felt refreshed and light.

We had a deep clean of our house after some construction work, and we were extremely happy with the cleaning service. It was thorough, and staff were punctual and courteous. Will definitely use again. Hannah did a great job!

I needed a deep clean for a very detail oriented client, and they absolutely delivered. The house looked incredible. They were thorough, professional, and didn’t miss a thing.

I have had the pleasure of working with Ron and this wonderful company at our new location. I have found them not only to be thorough, hard working and knowledgeable in their cleaning techniques, but friendly and very customer service oriented.

I recommend this company highly to any organization, business or residential clients who are lucky to work with them.

Sparkly clean foyer to my new building entrance!

The quality of this cleaning team is above par. I have hired many different cleaning people over the years — we have a very lived-in, older home with lots of rooms and baseboards and dog fur. Ron and his team makes the house feels fresh and light and airy and clean. Ron is a perfectionist in all the best ways. I highly recommend 12-Steps Cleaning!

The 12 steps cleaning team did an incredible job cleaning my house! They cleaned spots that you don’t normally think of cleaning. The attention to detail really makes a big difference. The team is efficient and effective with their cleanings, and take time to educate their clients. Truly a great experience and I would recommend 12 steps cleaning to anyone!

I originally came across this company on Thumbtack while looking for a deep cleaning of my condo after some construction work. Ron came out within an hour to scope out the job and give a quote. They did the work two days later: four people spent almost six hours doing a great and thorough job.

Since then, I have contracted with them for biweekly cleaning. Our cleaner Ella has been here three times, and does a good job and is so pleasant. She is always prompt and is amenable to suggestions. Communication with the manager Dais is always first-rate, they value my feedback, and they make appointment handling and bill paying very easy through their app. This is my first encounter with having housekeeping done professionally, but now that I'm an old guy it's worth it, and it's been a pleasure.

We are so pleased with 12-Steps Cleaning. Ron & Kelsey did a PHENOMENAL deep clean of our house. Our house is glistening. I don't think it has ever been this clean. They got every nook and cranny - even wiping light switches, cleaning inside light fixtures, and vacuuming the walls! I cannot wait for them to come back every month for a monthly clean.

We had construction work in our condo and there was construction dust everywhere. By the time the cleaning person was finished there wasn’t a speck of dust in the apt. He was very thorough in washing bathrooms, kitchen, floors; he cleaned contents of all the shelves; got to crevices I never clean. He was extremely pleasant and accomodating. Very deep cleaning

The 12-steps cleaning team did a great job cleaning our row home. We have 2 small children so we weren't able to fully pickup before the clean but they helped tidy up along with the cleaning. Very helpful and would book with them again!

Evelyn is fantastic!! I have used her for both my moves. She is professional and does an amazing job cleaning and getting stains out!!! I highly recommend her for any cleaning you job you have.

Geo has been cleaning my house for more than 25 years, and I have always loved her work. My house looks so wonderful , it shines, when she leaves.
She changes the sheets on my bed, and cleans every spot.She has never dropped or destroyed anything . She carries my house key, and I trust her to come in to my house even if I am out of town. She is completely trustworthy. She cares about me, and my house. I am so lucky to have her taking care of my home, and possessions.

Geo cleaning services is great; Cleans a ton of residential and commercial spaces for our management company. Evelyn is great at what she does and is so professional! Very kind and prices are reasonable. You will not be disappointed with her cleaning services. Highly recommend!!

Very reliable and dependable. You definitely get what you ask for!

Great work could not have asked for a better cleaning service!