House Cleaning reviews in Baltimore, Maryland

Always on point! The cleaning is always above and beyond my expectation. If you are in need of cleaning done right be sure to seek their services.

Hired them to clean my son and his roommates home. They did a great job! Will use in the near future

Excellent service and very prompt. Will definitely use again! They never disappoint, these workers are wonderful!

This cleaning was amazing! I didn’t expect them to put away my groceries, org my cabinets and clean too! 🧼 was so great I tipped extra!

Their service was great. Showed up prior to the reserved time and cleaned until everything was done. Will be using again and would highly recommend!

Quick yet thorough- they did such an amazing job! We were so impressed and are happy with our experience. Nury was extremely kind and communicative!

Maids 2 Mop DMV is the most professional cleaning service that I have used in over 10 years of using various cleaning services. They are on time, never break the schedule, send two ladies who ALWAYS add that extra touch to the service. I am very pleased with this vendor.

I have been using Maids 2 Mop for about a year and every service has been perfection. My home always smells wonderful and it is refreshing to go into the weekend with a clean living space. Josseline and Anayeli did an outstanding job today (and whenever they come do my cleanings) . They came with a warm greeting and were quick and efficient with cleaning. Always professional and kind. Thank you!

Excellent service! I needed to reschedule unexpectedly and was given multiple options for a new date/time that better aligned with my schedule. They arrived promptly and did a fantastic job!

This was our first time choosing a cleaning service since and I would like to start by saying she was VERY professional! She arrived on time and was very attentive to details. We are very pleased and made sure to reschedule for next month. Thank you again

I had major contraction done in my house. The dust went in every room. I had not closed my vents. My draperies, shades, pictures on the wall, floors, carpeting etc. was full of dust. Maids 2 Mop DMV sent me 2 ladies who did an excellent job cleaning my entire house (3200 sq. ft) in 6 hours. I was very pleased. Barbara

Simply excellent - came on time, brought all their gear, and were really collaborative as we cleaned the place together--something I was interested in because it was my new place's first deep clean. So thorough, the place was spotless. I was really impressed with the care given to my kitchen and closets and bathroom. They vacuumed under all services and checked with me whether items were trash before disposing of them. It was a really nice experience, and I've decided to hire them going forward.

I have been using this cleaning service for about 3 months now. I absolutely love them. After every service they reach out asking how the service was and allow honest feedback and after each cleaning the feedback is actually taken into consideration and changes are made! I love working with companies and people who actually remember that we are human. I will continue to use them! They are affordable, excellent and wonderful.

I rated Sears 1 but to be honest they deserve 0. Save yourself time and money and do not use Sears carpet cleaning services. I had my carpet cleaned by the Baltimore office or at least that’s what they were suppose to do. After the carpet dried every stain that was there before reappeared. I schedule another appointment to have it redone and no one ever showed up. No call to say they were not coming...nothing. I called numerous times to speak to a manager and each time I’m told someone will call you back. It’s been a week and I haven’t heard from anyone. Every time I called I’m told they will have a manager call me back. This is the most UNPROFESSIONAL and INCOMPETENT company I have ever done business with. I’m aware they have closed numerous stores and I understand why...shut down the entire business!!

It is too bad that we can't leave a review with zero stars, as that is what this branch of the Sear's air duct cleaning deserves. I had the extreme displeasure of dealing with them today. I would recommend that you save your time and money by finding a better and more reliable company to deal with. I requested an appointment time online, and I received an email saying that they will call "before your BOOKED JOB to confirm our arrival time." It also provided me with the Order Total of $288.95. I called to confirm the appointment and requested the morning time of 8-12 for the job. I also asked how long the job would take, and they estimated 1-1.5 hours. On Friday, we received a call at 9:15 saying that they were 30-40 minutes away. When "they" arrived at 10:00, it was just one guy. He said that his team was right behind him, just getting gas. He proceeded to look at our system and then said that it would actually cost closer to $1500 to do the work! He then offered us a Sear's membership card, which he said was completely free and would also cover the entire cost of the day's services. He said it wasn't a credit card and there were no strings attached. I asked about the application form, and it requires your social security number and a credit check. That was deceptive business practice #1. We decline the added on charges and ask to just have the vents cleaned as we previously ordered. He asked for the check and gave us some disclaimer paperwork, at which point we expected for him to get started. He then left the house with our check and not having completed the work! Stunned, we put a stop check payment on the check and then called Sears to get some explanation. The person on the phone, and later the "Dispatch Manager" Aliyah (unsure of the spelling) stated that he was in fact just the person who was going to do an estimate and that the rest of the guys were on their way. At this point, it was 11:15, nearly 90 minutes after the original guy showed up and said that the rest of his team were right behind him getting gas. Deceptive practice #2. I informed her that there was nothing indicating that there would be two separate visits in any of their email or phone communications. Deceptive practice #3. She then said that the team was in a completely different part of town getting gas. So apparently, it takes them 90 minutes to get gas, or we have been deceived. This was one of the most unprofessional encounters with a major national company that I have ever encountered. Aliyah provided absolutely no customer service, repeated the same unsatisfactory answer over and over again and then basically hung up on me, but not before she admonished us for the way we handled the situation with the technician. I am completely baffled by how they are still in business for this service and will be filing a complaint with the federal and state BBB.

I should have paid close attention to the other surveys. I picked the $199 for 20 ducts because that was the only option. I agreed to pay extra for the additional ducts. They also mentioned the blower motors needed to be clean but they wanted $50 just for one motor. When I disagreed to the price he could not wait to leave as if all they wanted was for the customer to say no to the inflated price. They left the filter out of the HVAC system and the ladder still down for the attic. I would never use Sears and I would not recommend them to anyone.

Save your money. I had an empty house that needed carpets cleaned. Never got a phone call they were on the way. Even though I requested and was told there would be a call to let me know. Had to reschedule. Tech left my wood floor a mess with water residue. Left my front door unlocked when I asked him to lock. Then I was told I had to buy other products for the carpet. I was hooked by a coupon but feel like I only paid for them to run water over the carpet, was soap extra???? Complained on survey and Callback center, a manager never called. Only gave 1 star because no stars wasn’t an option

My heating vents were damaged. During Air duck cleaning Technicians who serviced my Furnace blow out the pilot light on furnace. I Reported it to Sears customer service They ask for a copy of the invoice for service to relight the pilot light On my furnace Which was emailed to them It's Now been 2 weeks and I haven't heard anything from corporate or their customer service people I will never use them again

I am writing this review for a senior friend of mine. Please beware that this company rips Seniors off. My friend called this company to clean her air ducts for $114.95 special. She asked them to add her dryer vents for $89.00. Three men entered her home and one of them distracted her by asking personal questions unrelated to the visit. In summary he scammed her out of $2400 for duct cleaning and so called spraying the house for mold. Please. please consumers do not call this company for any service! I would give them a no star if it was available.

The Sears air duct cleaning service is a SCAM! I signed up for a $179 cleaning. They canceled once and I had to reschedule. When they arrived, they refused to do work unless I paid extra for cleaning the coils and for UV treatment and some other nonsense. I wasted a day waiting for them and nothing got done. This is not a legitimate business. It is a scam!

I had an appt today with Sears for their $100 duct cleaning special and they are the biggest....scam....ever!!! My fault for not reading these reviews before I scheduled. Rep arrived around 11 am and mentioned an entire furnace cleaning is needed after a brief inspection. Sounds reasonable, since I've never had one before. Quoted $1200! Discounted price would be $1K. I said I don't have either amount. Then he mentioned some UV light that supposedly detects all this stuff (dust, mold, etc.), but then when I asked how it's powered, he said it needs electricity and I said I have no outlet near the furnace, so that's not going to work for me either. That apparatus was $600 before the discount. When I just said let's just do the regular $100 duct cleaning, he said 'oh...I cannot perform that job, if the furnace needs cleaning also.' He said the office should have told me this and of course you know they didn't, since I would’ve canceled when making the appointment! Let me find an independent person/one person show to do this. The price has to be cheaper and less overhead. The worst experience and they need to be reported to the BBB about their deceptive business practices!