House Cleaning reviews in Baltimore, Maryland

Been using for years. Highly recommend

Love Kleenize but phone # is wrong when Googled; correct on their website (of course).

They do an awesome job; great local business!

Always efficient and cheerful and they do a great job. Only checks and cash accepted.

Good service, quick turn around and rugs look great.

The rug I dropped off there still had sand in it and wasn’t really cleaned well at all.

Did a great job on my Morrocan rug. The colors are vibrant again.

They always do a great job for a reasonable price!

Their prices have gotten outrageous. They wanted over twice the original price I paid. It's sad. 😭

Rugs came out looking great; quality cleaning at a very fair price,

Timely, professional, affordable, and friendly. Plus, they put the rugs back in place. I will call on them again.

Great place to get rugs cleaned and repaired. Friendly staff. Clean parking lot, office, and receiving area.

I have two area rugs in my kitchen which by the nature of where they are, tend to get pretty dirty. Didn't think anyone could get them clean again, and yet, Kleenize got them looking almost new! Amazing!

Called 3 times to schedule cleaning and discuss such..was promised a call back...never happened. When I talked to person on the phone..never apologized just said thanks for the input.he could not wait to get off the phone. Had used them before.never again.must have too much business..

Easy going folks running a good service. Will pick up but there is a fee. Lug a Rug and have lower cost. Service is always efficient, reasonable, and swift.

Very Good Service. Market Range pricing.
Pickup - Drop off timely, polite and informative on the phone.
Excellent results with cleaning of large and small size oriental carpets.
Thank you.

I hauled my rugs 15 miles in driving snow to their store, and called ahead to see if they were open. They said they were and stated they would close at noon, and I told them I would arrive close to that time. I got there 3 minutes before noon having drove through driving snow, and found the door locked. I went to the garage where they did the work, and an employee stated they closed at noon, and I advised them it was not yet noon, and as the employee closed the door in my face, he said, come back at 1pm, but he wouldn't guarantee, with the snow, they would remain open. When I called the manager later, he advised the store policy was to close at noon, and hung up. I have never seen anything so idiot. Please boycott this store. I 62 years I have never seen anything so mean and idiotic in my life

I trust no one else to care for my oriental rugs. They do repairs as well. I have been a patron for 15 years and those I moved out of Md I still take my carpets there. Staff is great and my dogs like them as well.

Please do not take your cherished rugs to this business. They have terrible customer service. They're quite cold and unfriendly. They only take cash. ?? The 21st century and no credit cards? I took one rug there and I don't believe they even cleaned it. It had the exact same marks with no lightening what so ever as when I took the rug in. When I picked it up I asked them to unroll it so I could see. They refused. That should have been a clue. I think they just took my money. Horrible people. Horrible service. Stay away. Giving them one star is being generous.

The people who work there are nice and they complete the service on time but the service is extremely expensive. I took a 7’ x 9’ area rug in to be cleaned. It cost $70 and the rug looks just as dirty as before I brought it in. It also smells as bad. I strongly suspect that the rug was not cleaned at all. I will NEVER go there again.

There's a reason why Kleenize has been in business for over 65 years. I had 3 area rugs cleaned recently and the rugs came back looking almost new. They will pickup and drop off as an added service. What's not to love? They are professional and punctual.