HVAC reviews in Crownsville, Maryland
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Austin is very professional, very knowledgable, patient, thorough…I really appreciate his expertise and doing an amazing job! :) Hannah was very sweet and helpful - love both of their flexibility and excellent customer care! You’ll be in great hands!
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Same day appointment available, resolved heating problem quickly and with reasonable charge.
Used previously for other problems at two different houses, including full system replacement. Very competitive pricing and excellent service. -
First-time customer, now long-time customer.
They didn't flinch when I mentioned our dual-zone geothermal system which three other companies declined to even consider looking at to resolve our issue.
The communications with the company are fantastic. Plenty of texts and emails keeping me up-to-date.
Mark, the tech, was right on time, friendly, and explained the issue with our AC in detail. He was able to fix it immediately. I didn't even have time to make him a cup of coffee! -
Absolutely 💯 marvelous company ✨️ we struggled before with air conditioning heating unit that another contractor installed...but this company is amazing 👏 attention to details...great customer service and technitian Austin was so awesome fixing the problems caused by another company. Awesome job really everything done correctly and meets all the codes. I absolutely recommend this company 👌
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The team at Smith & Company HVAC is knowledgeable, professional, and genuinely focused on customer satisfaction. Their technicians are friendly, communicative, and always explain what they’re doing, which made our HVAC service feel easy and trustworthy. From scheduling to completion, their team delivered reliable heating and cooling support. I highly recommend them for dependable HVAC service and maintenance.
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Don’t waste your time & money, use them…
Our technician, Mark was amazing, properly diagnosing and finding a temporary solution to our broken furnace (in January!) within 30 minutes. He ordered the part and returned 48 hours later to install it. God Bless Him!
P.S. The other company couldn’t even find the parts 🙄. -
I'm very happy with my hydronic HVAC replacement done by Smith& Co. Hydronic doesn't seem to be done by a lot of companies, and I was being either turned away or ghosted by the many I reached out to. I eventually asked Smith & Co, despite being far out of their stated service area. They offered me either a photo estimate or to have a service technician sent out with a service fee ( due to the long distance). They gave me an estimate very quickly based off the photos I sent and I was scheduled with a 50% deposit through their payment portal. The service technician was on time the day of my appointment, and they completed my install in around 3 hours. The estimate was very accurate, with no surprise charges on the day despite them going off of the few photos I sent. The technicians were very cordial, and willing to answer any questions I had. Afterwards, my equipment and maintenance was explained to me. I highly recommend Smith & Co.
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Smith & Company repair my heating unit. Their customer service is top notch. I was in good hands through the whole process. A big thanks to my service tech Michael who was super wonderful, pleasant, and patient in fixing my unit. To Hannah a true Rockstar for handling my claim and dealing with my home warranty company. I cannot thank you all enough. I'm so grateful 🙏🏾.