Constraction reviews in Gaithersburg, Maryland

4.9 based on 193 reviews Back to the listing
    5

    In April, 2020 a hail storm in central Virginia Damaged many roofs in the area. Several companies stopped by My house and dropped their business cards and asked me to call them if I wanted to inspect the roof. Nikki, a United Construction & Restoration was the only person to take the time to explain to us how the entire process works and provided assistance with the claim process. She immediately gained out trust, and we decided to replace our roof with United Construction & Restoration. They say of the install, they showed up on time, finished the roof, cleaned the area, and did performed other minor works around the house. We are very satisfied with their work and professionalism. Nikki and Patrick were extremely helpful during the entire process.

    4

    Overall I was pleased with the work performed by United. Paul worked to allow me to select a different roofing solution, and still stay within the budget of the insurance allocation. There were some lengthy delays in communications, but I understand that to have been mostly due to internal changes with their computer system. Workers showed up early and worked all day and returned the next Dayton complete project. I was never introduced to a site foreman/person in charge, but again, workers seemed to work hard and do quality work and clean up was good, except for one box left in driveway. The next day the box was removed however when someone came out to inspect completion of work and workmanship. Natalie was very good with communications and informing of next steps to close out contract. We also did have United replace gutters under separate contract, and that project went smoothly. With the exception of some drop off in communications during the process, we were happy with United and their work.

    5

    United Construction was helpful, knowledgeable, and very professional. We had a wonderful experience and they were able to take care of the entire process of repairing our roof. I would recommend them to any homeowner in need of construction or restoration projects.

    5

    I rely heavily on reviews to choose contractors so I will contribute when I feel strongly, either positively or the other way. Excellent experience overall with UCR although not all that smooth first :D. I understand the suspicion another reviewer mentioned. I don't feel comfortable with signing the contract either. However I called up the references they gave and had a very informative conversation with a previous customer. The contract you can void within 2(?) days if you feel like so. Also you are not into anything if the insurance denies the claim. UCR works professionally with the insurance company. When there was an issue the owner tried very hard to make their customer happy. What I like most about the company is that they care a lot about their reputation and they want to do it right. The crew did a fantastic job replacing my roof and cleaning up that my neighbor literally walked over asking for their card. Now I'm having the most beautiful roof and the confidence that if anything goes wrong with it I always have a number to call for help-- Eric Lee's. It's sad that it's getting harder to find someone that you can trust. It's sadder that it's getting harder to build the trust that they deserve. I am glad it all worked out here eventually.

    5

    I was referred to United Construction by my daughter Ada. My contact person was Martin Kirkland. Martin was very professional, very knowledgeable, and very thoughtful. Martin took care of everything of all my concerns about replacing a new roof. I didn't have to worry about anything. Martin and his staff were wonderful. They replaced my roof in just one day. I highly recommend Martin and United Construction & Restoration. Martin is absolutely a young hardworking awesome man.

    5

    This will be a long one!

    This company is, quite frankly, the most amazing company with whom I have ever worked. I found them when they were going door-to-door (I know, I know), but there was something about Josh that told me that he knew his stuff. The deal was that they would try to have my insurance company pay for a new roof (there were some problems, but not very evident) and if he couldn't, then I had no obligation to work with United.

    Well, he talked the insurance into replacing my roof.

    It wasn't long before they started replacing the roof. The workers who did the actual roof replacement were outstanding. On one corner of the roof, a squirrel family had taken up residence and built a nest. For no extra charge (I had no idea about the squirrels!), they rebuilt the wood that had been chewed away. Also, they fixed siding that had broken loose or fell off. They were kind, efficient, and they made sure that all nails were picked up.

    I have worked with many, many contractors and they are by far the best.

    Josh was the rep who I worked with and he was so responsive and available. He even texted me an answer I needed while he was on vacation (!).

    I know that I sound perhaps overly effusive, but I am sincere in my review. If you need someone to replace your roof, please consider UCAHN. You won't regret it.

    5

    I had a wonderful experience working with United Construction and Restoration in the installation of our new roof. The roofers were very professional in their work. They were very prompt in corresponding with us regarding all steps of the installation. I will recommend United Construction and Restoration to all of our family and friends.

    5

    Everyone that we worked with at UC&R was helpful and knowledgeable. Rob was great at helping us work with our insurance company on the repairs. The new roof looks amazing. Now when it rains I no longer have to panic and worry about the leaks! Instead I can relax because I know the roof is solid.

    5

    My experience with United Construction and Restoration has been nothing but positive. Everyone was very professional and courteous at all times. Emily,TJ , Paul and Obieda were great to work with and are definitely an asset to the company. I'm very pleased with my roof and the workers who did the installation were great as well. They were very courteous and professional. I would highly recommend United Construction and Restoration to everyone. In the near future I look forward to working with them again.

    5

    When we needed a new roof, we met with several contractors and eventually chose United Construction and Restoration. They proved to be one of the best, if not the best, home contractors. Their sales staff was knowledgeable, their front office was available to answer all questions, and their work crews were efficent and professional. After the roof was completed one of their project managers contacted us to make sure we were satisfied with the final result. Great work and great customer service, we would highly recommend United Construction and Restoration.

    5

    United Construction and Restoration has replaced my roof well. Sales and contracting were handled great - they explain the estimate, line by line, and provided answers to all of my questions. The replacement was then scheduled and the entire roof was replaced in one weekend day - I didn't even have to be home for it. Great company - will recommend to my friends and relatives!

    5

    Highly recommend United Restoration & Construction. They use quality roofing material and will recommend the best roofing system for your home. The sales reps are knowledgeable and professional. They help explain the proper way of filing a claim and they offer free roof inspections. Very impressed with the roofing crews, sales reps and all the way up to the owners of this company.

    5

    United was easy to work with, they walked me through the process and helped me get my roof replaced via insurance claim. Eric Lee was especially helpful, always answered or immediately returned my calls for a painless worry free process! I highly recommend this professional company for any of your construction needs!
    Sean Cummins

    5

    Our roof was done by United Construction & Restoration in March 2021.We were very happy with our new roof. The work crew did a excellent job. Eric Lee was our Salesman . He was very helpful , nice , patient and always ready to answer our questions, even on weekend. He help us to cooperate with getting contract and HOA documents , etc.done. His personality was very impressive and super for his job. I would highly recommend them.

    5

    I am truly delighted that I chose United Construction & Restoration To replace my roof. Joshua Smith the field representative was extremely helpful in finding a source of funding for my much needed roof replacement. Deborah was really helpful and keeping me updated in each stage of the process. They did a wonderful job in replacing my roof. I was able to get this work done through my home owners insurance. I want to commend Joshua Smith, Deborah and the rest of their team for a job well done.

    5

    It is truly a pleasure to work with United Construction and Restoration for our cedar shake roof replacement. The individuals I have directly worked with namely Eric (Sales), Deborah (Project Coordination), Emily (Accounting) and the entire team of skilled individuals have taken pride in their company and promoted the quality products and workmanship, and are willing to stand behind them. I greatly appreciate the prompt and thorough response each associate involved provided to my requests. It is very fair to conclude that we have exercised good judgment in the selection of a reputable, professional roofing company. I have highly recommended UCR to my family and friends.

    5

    Our roof had damage to it from recent storms, and we decided to go with United Construction and Restoration. They replaced the entire roof, the services were great, and overall we had a great experience. The process was smooth and whenever we had questions the responses were prompt. We are very satisfied with the new roof, and they are a great company to work with.

    5

    I am very pleased with the new roof installed by United Construction and Restoration. The project coordinator Deborah Zetts was great. She provided excellent customer service by calling & introducing herself, explaining the step by step process then followed up with the details via email. She stayed in touch throughout the process.

    Barry the sales consultant helped me file an insurance claim and was available to answer any and all questions along the way. The insurance company paid for the new roof and I could not be happier.

    The materials arrived as scheduled and the roofing crew was punctual starting the project the next day. The job took 2 days but the crew was hardworking and did a pretty good job cleaning up the property once the project was complete.

    Roof was inspected and pictures were provided of the completed product.

    5

    Excellent workmanship and customer service.

    We were very pleased with all aspects of our roofing project with United Construction and Restoration. The project manager, David Lee provided excellent customer service, helpful advice, and constant contact from the estimate all the way through to the completion of the installation. He was the only roofer from three companies who actually climbed on the roof and conducted a thorough inspection prior to providing an estimate. A roofing crew were punctual, hardworking, and did an excellent job cleaning our property once the project was complete.

    5

    I am completely pleased with my experience with United Construction and Restoration. From the initial consultation to the finished roof repair and beyond, everyone I have been in contact with has responded quickly, been professional and helpful. Every aspect of the process was thoroughly explained to me prior to signing the contract and my roof was completed well before the initial date given. I would definitely recommend this company.

    5

    It was easy, stress free and professional dealing with United construction & restorations when getting my roof replaced. Martin took care of all the paperwork, made all the phone calls and dealt with my insurance company and when the day came to replace my roof, they called in extra workers and my entire roof was done in one day!!!! I would definitely recommend this company if you need your replace your roof.