Appliance Repair reviews in Hyattsville, Maryland
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Sears Home Services’ website says that the company serves Liebherr products. For that reason , I scheduled for a Sears technician to determine why my Liebherr refrigerator’s freezer temperature was fluctuating widely. I paid a diagnostic fee of $136 to a Sears technician who told me that he has very limited experience with Liebherr refrigerators and that Sears’ software would not allow for him to order the needed Liebherr parts.
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He was prompt on the time he texted, polite, quite professional, well groomed, uniformed, and clean. He was well organized, skillful, worked quickly and efficiently. He explained what went wrong, what he did to fix it, asked if I had any questions and answered them.
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Fazil is a highly professional and experienced Appliances Repair Expert. He is diligent, very courteous, answers all questions and proposes solutions. He is excellent at follow up and has a friendly and pleasant demeanor. I'd highly recommend Fazil's services.
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The two technicians were very personable and would get a 5 for professionalism but the repair was not successful. There is no sign of the refrigerator starting to cool. The biggest problem has been with the logistics and trying to get the repair scheduled! Since the repair was unsuccessful, I will need to schedule a fifth appointment to try and resolve this situation! The communication on the day of a scheduled appointment is terrible! The 8 hr window, with minimal updates is disrespectful to the customer and inconsiderate of the customer’s time. When speaking with the technicians, they say that their assignments are often not grouped geographically! I had an 8 hour window for an appointment scheduled on Saturday, June 14, 2025! The updates strung me out all day (two more stops before you, etc.) then at the last minute I was notified that the technician was not coming and appointment was to be rescheduled. A entire Saturday wasted, unable to get any of my personal errands completed because of the 8 hour window of the technicians arrival! Rescheduled for June 17, 2025 (7AM - 11AM window but in effective updates). I took off from work the technician arrived after 2PM (could have worked half a day if effective communications were available on updates and the window was from 1PM to 5PM)! The technician could not make repair needed parts (although I sent the make and model number ahead of time). The technician diagnosed the problem and ordered parts. The Robot rescheduled me for June 28, 2025 (without checking to see if that time was conducive for me! Due to prior commitments I had to change the day to June 30, 2025! I took off work again but the technician cancelled and the appointment was rescheduled (by a Robot for July 8, 2025, without checking with me (the customer) to see if that date was okay! It was not a good date I was scheduled to be away but available on July 9th (requiring me to take another day off of work) but I had to get the date changed, which is not an easy thing to do through the available application (it’s not user friendly and complex problems cannot be resolved! Fazil (not the same technician that diagnosed the problem) completed the repair based upon the parts that were ordered but the repair is unsuccessful. Now a 5th attempt will be required to try and solve this issue which began over a month ago!
The technicians (I don’t quite understand why the same technician who made the diagnosis was not the technician who ultimately made the repair) weee professional and polite, but they also say they do not get to communicate with someone who could better coordinate the logistics! The communication and logistics of resolving my refrigeration repair has been a nightmare! I have missed work and wasted valuable time waiting, only to have my appointment cancelled at the last minute and rescheduled without checking with me as to when I was available! Now I must schedule a 5th attempt and I have not been able to contact a “live” person to address my situation. The Robots are not advanced enough at this point to handle the logistics and complex problems! -
The Sears repair technician arrived right on time and was very professional. He clearly knew what he was doing and quickly diagnosed and fixed my dryer. He also took the time to show me that everything was working properly before leaving. I appreciate his prompt service and efficiency. Great job — thank you!
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My technician was AMAZING! He took his time to diagnose the problem, explain it in terms that I could understand, and he took his time fixing it (he took no shortcuts). He even told me how to prevent it from happening in the future. (Keep my kid from standing there with the door opened for a prolonged period of time - there’s a door chime for a reason). LOL! He was very knowledgeable, respectful of my home, and patient. It was a great experience and I highly recommend Fazil for his expertise and repair services.
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Technician was great. He was given 2 options of repair I sent them error message when called in but they went with option 2 first & then had to come back and do option 1 or error I called in which fixed it right away. It took 2 weeks due to ordering of parts & scheduling. I guess they had to go thru there steps otherwise great service & technicians were great & kind
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Severino did a great job. Very nice person which matters when someone is coming into your home to fix things. Made all necessary repairs in one visit.
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My technician was professional and polite. He called me when he was en route and kept me informed. He was empathetic to my situation which was appreciated.
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Mr. B was responsive and professional in fixing the fan in my stove vent. He was also fair in his prices (I had several quotes) and I am happy to have found a trustworthy repair person for my future needs.
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Needed work done pertaining to circuit breaker, sump pump and ac/ heat system. Technician was very professional. He actually listened to me as I explained the problem and what transpired. He corrected the situation with little to no supervision. I had surgery the day prior and he was sympathetic and patient knowing I was moving slow. I would definitely recommend and use him again.
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Mr. B was the only positive in an ongoing Orwellian nightmare that is our homeowners warranty company. He was on time, answered my messages, was extremely COVID careful and was honest with us at every turn. Previous company never responded. No (LG) stove or oven for almost 4 months! When they assigned him (3 months in) he diagnosed, tried twice to fix and then got the part ordered. Had to wait during mail gridlock but he was here on a weekend to replace. Thank you Mr. B!
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Miracle Appliance gave great service for a refrigerator repair. The repairman arrived promptly and diagnosed the problem quickly. He ordered and installed a new part, and my refrigerator is running great again.
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I highly recommend this company. The Service was excellent, fix my dryer and kitchen. I will only use this company to fix my appliances. I am extremely happy for the work performed. Thank you 😊 so much.
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The technician was very courteous and skillful, he inspected my washer and dryer and did necessary work. He ordered and installed various parts for my cooktop and exhaust fan, even though both are old. The appliances are working like new. I am grateful.
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The technician that came out was very accommodating. When they were going to originally come out, we were going on a long vacation. He said just call when we got back. When we got back we set up the appt. The technician arrived on time, he had on a mask and also put on shoe covers. The job was completed in a very professional and timely manner. I would highly recommend this company.
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Miracle Appliance replaced the gasket on my washer and did a great job making sure everything was right. The owner, Mr. B, was on time and listened to my concerns. Overall, my experience was good.
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Our dryer broke and the owner was very quick to schedule us and help with getting it fixed. Unfortunately for us, a part had to be ordered, but it was completed in a timely fashion. I would recommend using his service again.
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The repair man that came to my house was friendly, professional, and on time. He fixed my dryer in recorded time. My dryer is working better than ever. I would definitely recommend Miracle Appliance Repair to my friends. What a wonderful experience.
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Excellent work performance! My dryer went out of service. I called my home warranty company. They sent out 2 different companies with 5 trips. They were unable to bring back my dryer in service. At last, Miracle Appliance Repair was assigned as a third contractor. They collected symptom of the problem over the phone, including the model/serial numbers and the make of the dryer etc. They came with parts they expected could be the cause of the dryer problem ,and fixed it on their first visit. I am so happy that my dryer came back to service on one visit by Miracle Appliance Repair. They deserve more than 5 stars.
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My oven igniter went out and I was terrified that the cost to fix would outrageous and that it wouldn’t get done in a timely manner. I contacted Miracle Appliance and I am very pleased that I was given a quote before he arrived and that I was scheduled in a timely manner. He was very efficient and I can resume cooking in my oven. 😊