Appliance Repair reviews in Kensington, Maryland

4.3 based on 50 reviews Back to the listing
    5

    The technician was on time, very informative, and didn't mind my happy dog.

    5

    Great customer service and reliable repairs. I would recommend to anyone looking to get their appliances fixed fast.

    5

    This company is great. They are locally owned and care about their customers. Their technicians are professional and friendly. And they stand by their service.

    5

    The technician was very knowledgeable and gave us a lot of tips to manage our appliances.

    5

    Bettar is still a great company. Very responsive on time and fair pricing.

    5

    Great service and friendly staff! They were very helpful in answering our questions and professional through out the whole process, would strongly recommend.

    5

    I had a great experience with this company. I needed a second opinion on an estimate that I got from another company. The owner picked up the phone and was very generous with his time. He checked with his technician. Instead of trying to chase the business, he confirmed that it was a decent estimate and suggested that I go with the original provider, who has more experience with our make and model. I got the impression that this is a hard-working local company with honest and good people running it. They will be first on my list next time we need an appliance repair.

    5

    We have depended on Bettar to repair our appliances for years and they always come through promptly.

    4

    Easy to schedule; came on time with needed parts. Pleasant tech. Will continue using them for appliance repairs.

    5

    Needed a repair on the Washing Machine. They were able to come out the next day and get my machine back up an running. I am so thankful!

    5

    Mernielyn was awesome. She found me the oven probe replacement part for my gas oven. Home depot, Lowes, specialty parts stores, appliance stores, all said the part doesn't exist. She found it . Thank you Mernielyn. Now we have a working oven.

    5

    Great service, fair pricing, and knowledgeable technicians. They made the entire process easy and stress-free. Highly recommend!

    5

    They have a great set up with various products: washing machines, dryers, refrigerators etc. Tak, Mernielyn & Jack are very professional and happy to serve. Highly recommend ✅

    5

    Thank for the speedy and affordable service. Other companies were give me appointments for next week - I needed by washer replaced ASAP. Great Job.

    5

    Excellent service! The repair person was Raymond. He was pleasant and knowledgeable. He gave several suggestions for the repair, including an inexpensive option. Overall, quick and efficient. Great job Bettar Appliance!

    5

    Kathleen is one of the best customer service individuals have spoken to in ages. She was very professional and knowledgeable.
    I was also very pleased when Mark arrived and was also very professional and knowledgeable. Best experience ever.

    5

    I had great experience working with Bettar Appliance Master. They are responsive and called me to follow up on the work. I do not hesitate to use them again.

    5

    I've been trying to get my washer serviced for weeks but this was the only company that could come out and figure out what was going on. They were honest and professional Unlike the 2 other companies that came out and I really enjoyed their service and courtesy in my home! 10 out of 10 over the huge companies 2 of which tried to come out and fix and could not fix my machine, thank you!!

    5

    Had some problems with the dishwasher and they were able to come out and diagnose it and get it working in under an hour! Unfortunately some parts were busted beyond repair and it had to be replaced but the patch job got us through the holidays and the process for getting and installing a new unit could not have been easier

    5

    I had to replace the control board for my old Thermidor oven. Very few places still work on them, but fortunately Bettar has an excellent repair person who arrived promptly and installed the replacement control board with no issues. They were a pleasure to work with.

    5

    I received excellent service at Bettar. The staff is very professional and knowledgeable, providing helpful insights throughout my shopping experience. They also offer a great variety of appliances to choose from, making it easy to find exactly what I was looking for, I highly recommend!.