Electrical reviews in Timonium, Maryland

Very disappointed

Everyone was excellent! I couldn't have asked for a better experience

Great customer service and completed the project earlier than anticipated.

The project started out rough due to the subcontractor and it took longer than expected but in the end Zerodraft stepped up and completed everything.

Rude

I was impressed with my energy audit done by Rasheed, I learned some valuable information about saving energy and costs; plus enjoyed the free energy saving lightbulbs!

Really pleased with everything. The workers were great. They cleaned up everything so that you'd never know they were there :) I'd definitely do work with them again.

Very professional team. Highly suggest you work with Mike Havrilla exclusively. Will utilize them on future projects. I can’t wait to see the energy savings this winter.

Great work! Thank you for your great customer service. I am very pleased with the work, knowledge, and the fact that you want to make sure your customers are satisfied. Thank you for listening to my concerns and explaining everything so well!

Insulation has definitely improved home energy performance and has kept the house warm through a rough winter. Staff was friendly and easy to work with.

The entire team at ZeroDraft was very professional and absolutely fantastic to work with. I wish I could say that we look forward to working with them in the future, but, alas, they did such a wonderful job that we don't anticipate having a reason to ever call them again.

Henry from Zerodraft did a "home energy audit" of our 120 year old Baltimore row home. I found Henyr's audit and subsequent report to be very thorough and helpful, and I especially appreciated Henry taking the time to explain everything to me as he was conducting the audit. Zerodraft is not trying to sell anything, and as participants in the BGE Energy Star program the audit costs only a fraction of what would normally be charged for such an exhaustive audit. We will immediately act on the audit recommendations, and we look forward to significant energy savings in the near future!

Zerodraft added insulation to my attic and it completely fixed the problem of hot second floor, cool first floor, cold basement! Now at a higher setting (74 degrees) my house is comfortable on all levels, whereas before I had to keep the thermostat as 68 in order to be comfortable on the second floor. Yeah Zerodraft! You saved me money and gave me a good night's sleep.

Evan was assigned to do my home energy audit. He was prompt, efficient, and had great information to help me move forward with decisions to be made regarding my property. I am looking forward to his home energy report and working with Zerodraft in the future.

ZeroDraft has become my companies go to expert for commercial lighting. They consistently come in with the best price on competitive bids and their quality of work is top notch. The team is super friendly and a delight to work with.

Zero draft took a sizable deposit for insulation work to be done as part of the bge energy savers program. However, they never completed any work and never contacted me after they received their deposit. I followed up with them about an installation date and was told someone would contact me soon. Never happened. After a month I had to contact them to get a refund of my deposit. Now zerodraft is going to come back and say they couldn’t complete the work due to the coronavirus. However, contact your customers and certainly don’t hold onto their deposit for an indefinite amount of time without at least communicating with them. Refused to refund for the home energy audit when the entire reason for doing that was to get the work done as part of the bge program. Be careful with using this company. Rude on the phone when I was requesting my deposit refund and kept saying nobody else will do this work right now.

Edit: added after Zero Drafts response. My deposit was paid on 3/13, prior to when they state BGE told them not to take new customers. I followed up on 3/18, still prior to when they were told they had to stop doing the work. The response I received on 3/19 was simply, “My apologies, I just got back from vacation on Tuesday and came back to a whirlwind of things to figure out. I will be in touch asap regarding scheduling. Thank you so much for your patience.“. As stated on their contract “ Our project coordinator will be reaching out to you within the next 2 business days to schedule your project.”.
As I stated, they dropped the ball and you can see from their response, don’t take responsibility for screwing up and never contacting me. Also be aware, that they give customers a $50 discount for writing reviews. So the positive reviews they have may be skewed as a result.

Wade was very knowledgeable and thorough in completing our home energy audit. He was a wealth of information trying to help us improve our energy efficiency while not selling us anything. That is the single greatest reason why we chose and recommend ZeroDraft MD to anyone interested in a home energy audit.

Great customer service experience. Evan came out to our home and educated us on the process and what steps would be best for us. He was quick with a proposal and answered any questions I had as soon as I had them. We had to pause the project due to unforeseen circumstances, which they were very accommodating to, but all upfront customer service was top notch. Much better than previous contractor experiences.

ZeroDraft did an amazing job at our home. The entire team was professional from beginning to end. They cleaned up everyday and kept me informed on the progress. A state inspector came out and even said what a great job they did with the air sealing and insulation. I HIGHLY RECOMMEND ZeroDraft!

I was spending a fortune on heating and cooling our home and was becoming increasingly concerned as energy prices continued to escalate. when our old heating system failed, i decided to investigate energy efficient options in an effort to lower our annual heating and cooling costs. Zerodraft performed an energy audit and identified several major issues in our 60 year old home - many of which involved air infiltration. As a result, Zerodraft recommended re-insulating our attic and presented us with several options for consideration. We chose to insulate our attic with an open cell foam product and I can tell you the difference is remarkable. Both Zerodraft and our local utility company performed a post installation energy audits to evaluate the work and the it was the largest improvement either had ever seen. the work was completed in May and I recently compared our utility costs for the past five months relative to the same time period last year and we are spending 50% less. while some of the cost savings are attributable to the new HVAC equipment, it is clear that zerodraft's recommendations were on the money. Zerodraft also did all the paperwork to get me a $2,000 rebate from our utility company. they did a great job, i am very happy and i would highly recommend them.
Charlie O'Donovan

I’ve used ZeroDraft for two different services now. Previously I received energy efficiency upgrades and advice by one of their top BPI certified installers, Brandon. He was extremely knowledgeable. This time, I reached out to ZeroDraft MD for a spray foam insulation job for my sprinter van. So glad that I chose to do so! I was directed to Mike, their home performance specialist. He was able to answer all of my questions and carried out the job exactly as I had hoped! Pricing was affordable as well. If anyone in Maryland is looking to upgrade to spray foam insulation, This is the place and Mike is your guy!