Reviews of local pros in Auburn, Massachusetts

I was looking for a 3ft Christmas tree for a reasonable price and they had exactly what I wanted. It's tge perfect size and so pretty. Very helpful and nice staff! Love shopping small local places!

I stopped here to check it out because several people , including a nursery employee in Grafton, recommended them. I am glad I did. Their prices are lower and they are more convenient than some other places, Rt 12N in Auburn. The employee I talked to was very pleasant and helpful.

Called the Garden Center and spoke to a perfect Gentleman. He took my order and within four hrs my order of Hemlock Mulch was delivered to my home.
Couldn’t ask for better customer Service not to mention the quality of product that was delivered.
Extremely satisfied, they have never disappointed.

I made an appointment by phone for an "arborist" to come to my home at 9 am. I would be late for work but needed to get work done and needed an estimate. The man never showed. I called the office and was told "he's tied up" and cannot come, but "he could come next week". I never got a call, and would have been waiting still if I had not.

This is so inconsiderate, rude and unprofessional, that it just boggles my mind that a business could be run this way. The person who was supposed to come was Jeff.

No notice, no phone call. And this is after the last time I reached out to Bartlett for an appointment via internet a few months ago, I never got a response.

Do not trust them to be professional, prompt or courteous.

I gave 1 star because it would not let me post with no stars

I have had many different concerns with trees on my property over the years, varying from hemlocks to fruit tree. Bartlett tree has addressed every issue effectively. Winter moths, woolly adelgid, catapillars and numerous diseases. Jeff, the arborist, takes time to offer a full explanation of the issue and explains what the treatment will entail. This is followed up by the written proposal. He is extremely knowledgeable and impeccable in his work. I have not been disappointed yet. The service is very prompt as well. Usually within twenty four hours . I appreciate the complimentary news letters and emails I receive with helpful and informative advice for tree and shrub preventative care and maintainance. I highly recommend Bartlett tree service.

Highly recommend Bartlett Tree Experts if you're in need of tree work. They send arborists to teach you about your property and really only suggest you do the necessary work, rather than trying to push services on you. The staff is very friendly and knowledgeable. Definitely consider them for your next tree project!

Jeff came to look at my stressed dogwoods. He arrived promptly. He had lots of good advise for the stressed trees and several others on the property. His recommended service was reasonably priced and was completed the same week. Would definitely use them again.

Great experience from initial contact with office (Lien?) to thorough assessment and explanation by Julian on site. Timely, conscientious follow thru by the the actual crew who left the yard spotless. Fair bill consistent with quote. How often in 2023 do you find a contractor who shows-up on time, quotes a fair price, sticks to that price, returns on the date/time promised and performs the work diligently as promised? Would definitely hire again.

I am so happy with my recent tree service from the team at Bartlett! I wanted a bit heavier of a pruning, and they came back to make sure I was satisfied. Everyone is so nice and professional, I would recommend them 110%!

Bartlett exceeded all expectations. From the initial consultation to the final cleanup, their team was professional, efficient, and thorough. They arrived as scheduled, worked with expertise, and treated my yard with care. Their clear communication made the entire process smooth and stress-free. I wholeheartedly recommend their service.

Very happy with the service we received from Bartlett. We really wanted to have people who were knowledgeable and focused on tree and environmental health rather than just cutting trees down when we became concerned about a couple trees that seemed unhealthy. Julian did our evaluation, came up with a comprehensive plan and within a matter of weeks a crew was out and addressed the removal of a couple trees, trimming of some others, and a support for another tree to strengthen it. They finished a pretty extensive job in only a few days and cleaned up like they were never there. Eve came by today, a couple months after, to do the specialized soil treatment to maintain one of our feature oaks and was a pleasure to speak with. Everyone at Bartlett working on this job was very helpful, professional, and mindful and we are happy to know our trees are healthier - and we also don’t have to worry about any dangerous limbs or at risk trees falling. Thank you!

You get nothing but the best when working with Scott and the Baystate crews.

Scott made sure our tight construction schedule was met, Used Bay State Shoring on a couple of our projects. Site crew is A1.

Ive been working with Scott and Bob for years. Great company, service and even better people. Would highly recommend for all your shoring install needs. They have their own truck, install crew and crane mountain vibratory hammer to be able to achieve install success in any condition.

A friend of mine referred Marcos to me for my home exterior. From the start Marcos, was friendly, responsive, knowledgeable, and open to ideas and questions. He did exactly what he said he was going to do and my house looks incredible. I strongly recommend him and his team for any project.

Excellent service. Great workers! Come on same day and got the work done beautiful, clean and neat.

Moura did an excellent job. They communicated when they would be on the site, work professionally and quickly, left the site clean each day and we're pleasant and punctual. I recommend them unreservedly.

There’s a reason these guys have 5 stars! They get the job done, they’re respectful of your home, very clean, reliable and trustworthy. They did a great job and went out of their way to make sure the project was done on a very tight deadline. I’m so happy I chose them and would highly recommend to anyone else. They made the whole process worry free.

I hired Moura to power wash my house. My house had a lot of mold and mildew. He removed all of the mold and mildew and my siding now looks new!! He did an excellent job. He showed up when he said he would, does what he said he would do and then followed up a couple of times after the work was done to make sure I was completely satisfied!! I highly recommend Moira!!

Marcos and his team did a thorough job on my house and I was very pleased with their work. I was able to see what they were doing why they were working and they were quite meticulous in ensuring that every single cedar shake shingle was properly primed and painted. I would highly recommend them if you are looking to have your house painted.

Excellent! From the prompt and fair quote, to the excellent completion of the job, Marcos and his crew did an outstanding job painting the entire inside of house (ceilings, trim, doors, closets, and walls)...with attention to detail and in record time. If you're looking for painters, look no further, THIS is the company to use!