Plumbing reviews in Blackstone, Massachusetts

4.9 based on 78 reviews Back to the listing
    3

    Would not quote or estimate installing a new toilet flange. Seemed to know his craft, but appeared more interested in replacing my entire plumbing stack with PVC (definitely a great idea) rather than quoting or estimating what I requested (leading in a new cast iron flange). He offered to come see the job and provide an official quote for a reasonable $29, which could be credited to any work performed if we used him.

    5

    Did a great job with our sink and garbage disposal. They were thorough and friendly. Added wiring for the garbage disposal and rerouted the dishwasher to the new drain. They even filled the soap dispenser with our dish soap. Very happy with the job they did and love my new sink!

    5

    I can not believe how quickly Joel and his team responded to our call. We needed a plumber to come look at the hot water and heating system in a condo we were purchasing, and we needed it fast! Joel showed up at 7:30am to be sure he could fit us in to his already busy schedule. Any plumbing & heating needs we have Clear Water will be the only call we make!

    5

    JC responded to my query about a broken hot water heater quickly and was able to fit me in the next day after having a cancellation. He was very communicative and addressed all of our issues. I would absolutely call on him again and would recommend him to friends.

    5

    We messaged Clear Water via Thumbtack in the late afternoon on MLK day to ask if they could come look at our hot water heater that was leaking. Joel replied within the hour. After explaining that we were vacuuming up water every hour to prevent damage to our finished basement Joel was able to rearrange the schedule to have someone at our house the next morning. After inspecting our unit the guys determined that it needed to be replaced. Options were discussed with us and a quote was provided for both tank and tankless heaters. Our new tankless heater was purchased and installed by the end of the day (including running new gas and water lines).
    The team was friendly, knowledgeable, helpful, and very professional. We were continuously informed of the what, why, and timing of the work they were doing.

    5

    Install whole house water filter.
    My house is strange, and we had issues, but Joel was able to correct the issue. No more plastic waste and excessive trips to the dump. I have also used him to pinpoint plumbing issues correctly and helpfully. I have inspected Joel’s license, and he’s legit. He advises my plumbers as well.

    5

    During the epic freeze where temperatures were falling well below zero, after calling other plumbers whose response was they could only come on Monday, this is with my pipes leaking everywhere. Clear water plumbing came within minutes when I needed them. They gave outstanding service and comfort at a time I had no where else to turn. Thank you clear water plumbing

    5

    I needed a sink and faucet install and Clear Water was responsive and came out the same day I spoke to them. They quickly and efficiently completed the install and communicated the reasonable cost clearly. I would definitely use them again.

    1

    Whatever you do, if you use these people, DO NOT PAY IN FULL until they are finished and you make sure their work is complete. Get Receipts for everything as they don't uphold warranties for failed parts or systems. This company told us we had dangerous amounts of lead in our water, late to find out that wasn't true. Scammed us out of about 7k, and refused to provide any receipt for the water system installed when we needed to sell our home, 2 months after our issues with them. No integrity. I paid for everything up front in hopes that was the honorable thing to do, as I am self employed myself. Horrible communication, he installed busted filtration systems that just leaked everywhere. Nightmare company.

    5

    Joel and Matt were great to work with. They did a wonderful job with the water heater removal and installation. They explained the process and even made some observations about the plumbing in our new house that went beyond the job they were doing. They helped save us a lot of trouble in making us aware of and addressing problems before they arose. They were always very responsive, and we appreciated their transparency and the work they have done to the house. Definitely a company we will contact again for future projects or problems that may come up.

    5

    I had a very positive experience with Joel of Clear Water plumbing. He replaced my after heater using a top brand at a reasonable cost and very quickly. I plan on using them for all other plumbing needs. Highly recommend them.

    5

    My water heater was leaking and I did not have any hot water. I immediately turned to Thumbtack for assistance. Shortly after listing my issue I heard from Joel at Clear Water Plumbing and Heating. Joel inquired about what was going on and I explained my situation. Joel was on another job and he told me that he would be able to come to my home after he completed the job he was on. He provided me with an eta, and called me once in route. Joel and his partner arrived and they couldn’t be any nicer. They had to replace my water heater and provided me with a couple of estimates. The job was completed and they left the area very clean. They were very professional and I would highly recommend them for your needs.

    5

    Joel was able to provide me a ballpark quote over Thumbtack via pictures. We had excellent communication, scheduled an install date. I was able to pick out appropriate materials ahead of time with his guidance. They showed up on time, provided me an exact quote and got to work. The new shower/tub fixtures look incredible. Would highly recommend!

    5

    Professional worked in my home like it was his own 🙏🏻

    5

    Great company to work with. Worked diligently to solve water build up on roof. Installed drains on roof to resolve issue. Highly recommended.