Constraction reviews in Boston, Massachusetts

Servpro did an amazing job on my water damage problem! Servpro has been very professional. My first contact person was sympathetic and provided a ton of information. Chris was the leader of the project and spoke to me several times explaining the details of what would happen to the timeline and what I needed to do to make it work. I was surprised and pleased at the amount of time and consideration he showed. Even though I have no knowledge of this kind of problem, he never treated me like I was not intelligent and provided information that made the whole process work more smoothly. Nicklan and GIH did the initial demolition. They were careful and precise with my belongings and cordial. The work they did was done swiftly, and they also provided explanations and information as the process proceeded. I have not yet experienced the rebuilding process, but this part has been amazing and I expect that the same will be true of the next step. I fully recommend Servpro.

Dilson and crew were professional from the first hello. I received clear and helpful answers to all my questions. They were efficient and thorough and cleaned up very well when the job was done. It’s hard work in tight quarters to take out a water damaged bathroom ceiling. They have a great attitude.

I recently had the pleasure of working with SERVPRO of Brookline for mold and cleaning services in my home, and I couldn't be happier with the results. As a parent of young children, one of whom has asthma, ensuring a clean and safe environment is crucial. From the moment they arrived, their team displayed a high level of professionalism and attention to detail. They conducted a thorough assessment, explained their plan of action clearly, and took every precaution to contain and remove the mold safely.

Their meticulous approach to cleaning and their use of advanced techniques and equipment reassured me that my home was in good hands. The team was efficient, respectful, and communicative throughout the process, keeping me informed at every step. The end result was a spotless, mold-free environment that has given me peace of mind. I highly recommend SERVPRO of Brookline for their outstanding service and dedication to quality, especially for families concerned about health and safety. Thank you, SERVPRO, for making a significant positive impact on our home!

So I have been on a streak of leaving very positive reviews for companies that I have worked with recently… however I need to make sure to share how truly terrible this franchise is. I can’t speak for the other franchises but this Serve Pro franchise gets away with truly scamming people into paying OBSCENE PRICES. Our insurance claims assessor said out of the entire state the Allston, Brighton, Brookline serve pro is the only one that makes people pay everything up front, and charges 2x more than the other franchises. My husband knew the were scamming us, but we felt desperate when we had a leak in our sewage main pipe which got all over our basement. Please please please do your self a favor and shop around for other ppl to clean up leaks or damage to your home - Google “home remediation companies” DO NOT use this franchise unless you want to be charged over 7k for something that should only cost you about 4k

We had a mold issue. We had Servpro and several other companies give us a quote.
We were impressed with Servpro's quick response. They were very thorough and offered suggestions and recommendations.
We hired them.
The day they were to arrive, I received advance notice of their arrival.
The three employees were the best. They were professional, knowledgeable, and made this overwhelming issue bearable.
The level of service was incredible.
They will be returning in a few days to collect their equipment and clean up.
I would highly recommend this company. Abel, Trey, and Alfredo also are highly recommended.

We recently needed help with a major clean up in our basement involving a sewage issue and the ServPro team was outstanding. Eduardo, Abel , and Alfredo worked tirelessly from start to finish. They not only did an excellent job but they also came and went with smiles: very friendly and professional. When they returned to pick up some equipment, they found a new issue that was more to do with the plumbing. They kindly explained the issue, helped with the plumbing, and advised on next steps. I highly recommend this company, especially these 3 men who really went above and beyond to help resolve our issue!

I recently had a water leak from an upstairs bathroom that caused significant damage to my kitchen ceiling. I called Servpro for help, and I couldn’t be more grateful for the amazing team that came out to handle the cleanup. Eduardo, Narciso, Walter, and Alfredo were professional, efficient, and incredibly kind throughout the whole process.

They worked quickly to remove the water and thoroughly dry out my kitchen to prevent any further damage. They explained every step clearly, answered all my questions, and made a stressful situation so much easier to manage. I really appreciated their hard work and attention to detail.

Thank you, Servpro team, for your excellent service! I highly recommend them if you ever need water mitigation help.

Abel zitu and victor did a TREMENDOUS job helping us out. They were personable and thorough and worked to explain everything that was happening to us. We had a great experience working with them and really recommend this crew. Our basement was flooded and they took extra care to make sure all our worries were handled

Abel, Rui, Walter & Alfredo were excellent. Professional, communicative, efficient, attentive, punctual, patient, willing to educate us on the process. They truly went above & beyond & put our minds at ease.

I needed someone to do my kitchen and basement remodelling and sam did a great job. Thanks

They were very prompt in their response time and very professional. Saved us thousands of dollars. The owner is very knowledgeable about the local codes and doesn't try to upsell you. I would definitely use them again and again. I highly recommend them.

Great service. Timely. Responsible. Reasonable prices

There is not a job big or small that he has not been able to do for me

This guy is a true gem! Highly recommended and easy to work with

Great service and and they were available right away

To crowded and chaotic

Been to many depots this is the best

Shout out to Paul in gardening A+

It was good I got what I went to get

Store delivery a day early and quick retrieval process.

I love it here

Terrible service paid last month for a door to be installed and the door still hasn't been installed due to a lack of communication between the store and the contractor.

Lots of stuffs necessary for a nice home at very low prices. Prices comparable to amazon or the Walmart.