Reviews of local pros in Brighton, Massachusetts

This is a one stop shop for carpet and floor cleaning. They deep cleaned my carpets, tile floors, and bathroom shower tile, and they also handled grout sealing and a few small grout and tile repairs where spots had come loose. chris was prompt and professional, and the whole crew paid close attention to detail. The job took a little longer than i expected, but that was only because they were very thorough and made sure each area was properly cleaned and treated. They even worked around a few lighter furniture pieces and carefully moved them to reach the carpet underneath. the results looked great, and everything felt fresh and well cared for. i already recommended the service to a colleague, and i would gladly use them again for future carpet cleaning and tile care in Brighton.

Superb Brighton Carpet Cleaning did an amazing job with our carpet and mattress cleaning after our dog had a couple of accidents indoors. i called and got a quick call back, and chris asked helpful follow-up questions about the size of the dog, whether she was spayed, and how long the spots had been there. They cleaned the mattress first, and i was really impressed because the odor was completely gone. After that, i had them return for the carpet cleaning, including pet stain and odor treatment, and the smell disappeared there too even though the accident had happened well before the visit. The whole process was easy, professional, and thorough, and now everything smells fresh and feels clean again. i will definitely call them again for carpet cleaning or any other fabric cleaning needs.

The lady on the phone told me they are based on Texas and do not serve Massachusetts. Why is it called "Brighton Carpet cleaning" with an address in Brighton, MA and a local phone? Beats me. Some sort of scam

The technician showed up late and seemed rushed. After the steam cleaning, my carpet still looked dirty and had a strong chemical smell. Won’t be using them again.

i had a serious issue with the carpet in one of my rooms. My little dog had been urinating in there for a good amount of time before i became aware of it. i did my best to clean the carpet and then used some citrus product that was highly praised on an online marketplace but the odor was so horrendous and overpowering it essentially exacerbated the issue. my daughter was visiting for the weekend and i felt awful about her having to sleep in that room but i had delayed, hoping the smell might fade but it didn't and now it was critical. Axel arrived with less than a day's notice and carried out a superb job at a reasonable cost. i would definitely endorse him!

Eddie and his aide, Axel, showcased their professionalism during their visit. They meticulously cleaned my sectional and reading chair, effectively eliminating all pet stains. They even demonstrated their commitment by willingly doing a second round of cleaning, ensuring that all stains were completely removed. Their carpet cleaning service in Brighton was genuinely commendable.

When our laundry sink overflowed for about 10-15 minutes, I thought we only had minor water damage to our floors and carpets. However, after mopping and vacuuming the visible water, I realized water was still seeping from behind the baseboards. I decided to contact my insurance provider, who quickly advised me to reach out to a water mitigation company to determine the full extent of the damage and dry up any lingering moisture. I picked a company from a list given to me, with no particular choice in mind. Even though it was outside of normal business hours, a team led by Eddie and Axel arrived within two hours. They immediately started to evaluate the situation, removing baseboards, tearing up carpeting, and placing high-powered fans in key areas to help dry out the remaining water. After doing all they could for the night, they left but were back the very next morning. Upon their return, they brought in Chris, who used a water and moisture detection tool to uncover more hidden water damage. It turned out that water had spread to hallways, behind cabinets, and into other rooms. I was taken aback by how extensive the damage was. After removing more baseboards, carpets, and cabinets, they brought in additional fans and left them running continuously for 6 days until the drying process was completed. Their punctuality, consideration, courtesy, and professionalism were impressive. The team knew exactly what they were doing and were extremely mindful of our stress during this ordeal. If ever faced with a similar situation, I would not hesitate to use their services again and highly recommend them to anyone in Brighton in need of expert carpet cleaning and water damage repair.

Initially, the carpets weren't perfectly cleaned and had a few minor stains. Certain areas appeared slightly uneven. There was a discernible cleaning residue in one corner of the carpet and near the room's boundary. A couple of threads remained noticeable. Despite the cost seeming a little steep even with a discount, Superb Brighton Carpet Cleaning was definitely worth it. I was optimistic that the deep cleaning and steam cleaning of the carpets would yield superior outcomes. I was initially cautious about stepping on it, but Eddie, Jonathan, and Axel performed an excellent job in Brighton. They made sure that the job was executed flawlessly on their second attempt.

the team of chris, eddie, and jonathan came over and carried out a comprehensive carpet cleaning in our entire house, including the stairs, in a swift yet thorough manner. i was able to reach out and schedule an appointment with ease. the entire carpet cleaning process was as smooth as it could possibly be. they did a fantastic job on the carpets, which now look absolutely stunning! they took the time to walk me through the entire process before and during the cleaning, ensuring all my queries were addressed. the cherry on top was the reasonable and well-justified pricing. i would wholeheartedly recommend this carpet cleaning service to anyone in brighton!

we recently got our living room carpet and kitchen tiles cleaned by eddie. he showed up punctually and efficiently carried out the task. we pointed out a troublesome area on the carpet with pet stains that had been previously cleaned but not entirely removed. after he finished the job, our kitchen tiles were sparkling like new! he mentioned that the stubborn stain might resurface, but he assured us not to worry as we had a month-long guarantee. he promised to come back and redo the cleaning if necessary. true to his word, when we reached out to him a few weeks later, he came back and re-cleaned the problem spot. the stain might reappear in the future and we might need to replace the carpet, but thanks to eddie's efforts, there's been a significant improvement.

In the past, we've had numerous experiences with different companies that often led to tardy arrivals for appointments, so we've started to expect such setbacks. However, Superb Brighton Carpet Cleaning completely disrupted this pattern by showing up at the scheduled time! Eddie was exceptionally friendly and did an outstanding job on our carpets. It's clear that customer satisfaction is their foremost priority. We will certainly be employing Superb Brighton Carpet Cleaning for our future carpet cleaning requirements in Brighton.

i'm a self-confessed last-minute person. Luckily, Eddie responded quickly to my carpet cleaning and repair needs. I had to get my carpets sorted and fixed within a few days, and he was able to meet those demands. Jonathan, who did the job, was incredibly quick and the repairs were so good that you wouldn't even know it was patched up. I needed a patch from the closet seamed as well, and Jonathan and Chris worked in tandem to get this patch done by the following morning. Superb Brighton Carpet Cleaning team works well together and i'm so grateful for their assistance.

my boyfriend and i had an area rug that sat in storage for a long time and had a bunch of old stains from our dog eating treats on it. there was also a paint spill from fixing up the house. i reached out to chris, who helped us arrange both pickup and drop off for the rug cleaning. there was a little delay during pickup because of a truck problem, but chris kept me updated and stayed in touch until everything was sorted out. we were told it could take up to a week and a half, but the cleaning was finished even faster. drop off was super quick and there were no problems. the rug looks way better now! chris explained at the start that some pet stains might not come out all the way, so we knew what to expect. it came back with no paint marks and most of the stains gone. i would definitely recommend their carpet cleaning service!

I booked a carpet cleaning appointment with Superb Brighton Carpet Cleaning for 10am on Sept 19. Our technician, Chris, arrived around 3pm, a tad later than planned, but he executed an exemplary job. I found myself swiftly updating him because I had to rush my daughter to her class here in Brighton. Regardless of the slightly late start, Chris did an incredibly impressive job on our carpets. Although timeliness is important, the high-quality of work was outstanding and for that, he earns a 4-star rating.

Jonathan and Eddie did a splendid job with my carpet cleaning! My carpet now looks nearly fresh off the shelf. They took their time to perform a comprehensive clean, paying close attention to every detail. They were courteous and professional throughout. I would absolutely recommend them for any carpet cleaning needs in Brighton!

i had an absolutely fantastic experience trusting my family’s heirloom rug to superb brighton carpet cleaning. at first, i was nervous about handing over my valuable rug, worried it would be put through a rough, standard cleaning process. but i couldn’t have been happier with how everything turned out. right from the start, chris explained the whole cleaning process, gave clear information about the timing and pricing, and there was no pushy sales talk. i saw photos and videos of their past work, which made me feel even more confident. the attention and care given to my individual rug was simply amazing. i also asked them about some fringe damage, and chris gave me clear pricing and honest advice on how they could fix it by hand, or what might happen if i left it alone. they respected my choice to keep the rug’s original look and even supported my decision to preserve its unique history. overall, i highly recommend superb brighton carpet cleaning to anyone who wants their special rugs cleaned or restored with real care and skill. their work is top-notch and their approach is both modern and thoughtful.

I highly recommend Superb Brighton Carpet Cleaning for all your carpet needs. I recently had a tough stain from my dog, and Chris came over to tackle it. I was really impressed with his skills, especially since we just installed new white carpeting. Thanks to his expertise in carpet cleaning, the stain is completely gone! The best part is that I called

Superb Brighton Carpet Cleaning was prompt in answering our request for an estimate and arranging a cleaning appointment. They successfully removed the coffee stain and dirt from our high-traffic areas. It's been a while now and the coffee stain shows no sign of returning. Axel, Eddie, and Chris, the team that serviced us, were both professional and friendly. They showed a great willingness to meet our needs. We appreciated working with such a dedicated family-oriented team. Their work ethics were outstanding. We highly endorse their service. In a world where the quality of what you get is reflected in what you pay, the money spent on saving our carpet was truly worthwhile.

I contacted superb brighton carpet cleaning late one evening after noticing the carpets in the basement of our new home were quite dirty. I was fortunate to work with Jonathan, who impressed me with his expertise, friendliness, and professionalism. He was able to come by quickly to clean the carpets, which I really appreciated. I'm thankful to him for making our home more comfortable as we continued moving in. He truly knows his stuff, and I believe the service is worth every penny. My carpets look fantastic now, with no unpleasant odors lingering in the air. Jonathan even allowed me to observe the cleaning process, and I captured a photo of the amazing transformation.

I chose this service because of the great reviews. They are likely excellent for regular carpets, but I have a wall-to-wall wool carpet. I mentioned this to the technician over the phone before he arrived. He was professional and attentive to my needs. Although he had to call his supervisor for advice, he was still committed to doing a good job. Since the carpet is wool, he could only use cold water to avoid any shrinkage, which made me a bit concerned. He spent about 30 minutes cleaning, and while it wasn’t a dramatic transformation, there was a noticeable improvement. The carpet wasn’t in terrible shape to start with, but there were some stains and normal traffic dirt that still needed attention after the cleaning. The customer service representative followed up with me and offered to come back for another cleaning, which I appreciated. I felt that the communication was clear throughout the process. When I mentioned my concerns about the initial cleaning, she was understanding and highlighted the challenges of working with wool carpets. On a positive note, I found the scheduling easy and convenient. It was thoughtful of the technician to leave a fan for a couple of days to help dry the carpet. Overall, this service clearly prioritizes customer satisfaction, and I will be reaching out to them for cleaning my other carpets in the future.

i have been relying on a carpet cleaning service for nearly 10 years now. having worked as a carpet cleaner myself back in the 1970s, i understand what equipment and techniques truly make a difference. the team is very professional and skilled, using high-quality machinery to deliver great results at fair prices. recently, i had them clean our tile floors, and they demonstrated their expertise in that area as well. they utilize a two-step process for both tile and carpet, and that extra step really enhances the final outcome. if you're looking for a trustworthy carpet cleaner who provides excellent service, look no further!