Reviews of local pros in Brookline, Massachusetts

4.8 based on 468 reviews Back to the listing
    5

    Great staff. Great customer service

    5

    Excellent place. Puts home Depot And Lowe's to shame with customer service

    5

    Love this place everybody in there is cool they help you find whatever you need in the owner Steve is a good guy

    5

    Very good place and helpful people. I've got several details, which I cannot find in other shops.

    5

    As a plumber i trust the staff at republic to give the the proper parts and help identify mystery parts , A++

    5

    My "go to" place for plumbing repairs in Brookline. Have not failed to provide parts for even old fixtures. I give them a #1 and #2 rating.

    1

    Nothing like going into a store and feeling invisible. I literally stood there and was not acknowledged by any of the three people working there. I understand they were helping other people but all they had to do was say we’ll be with you shortly please wait and I’ll help you soon as I can. I was just asking to see if I was indeed in the right place. No eye contact and no awareness at all. And also I could hear in the back somebody yelling some misogynistic thing. So I would not go there at all for any help in the plumbing supply world. There’s plenty of other places that have the decency to acknowledge your presence. It’s not like they have a line of people coming in.

    5

    This place is awesome! Very professional and they work with customer's needs. They turned a nightmare (nothing to do with them) into a very pleasant experience.

    Driven by a bad advice from a plumber we initially hired for the job, we purchased a gas boiler system for the heating that could not fit our existing chimney vent. Making additional vents was not part of our plan and would cost a lot more than changing the system. Therefore, we ended up with a brand new system that we could not use and could not return to the manufacturer as the original packaging was opened. Not only did Ryan Bresnahan from Republic Plumbing organize the pick-up of the system, but he also went ahead to organize the floor model sale of this system to their customers. I could not thank Republic Plumbing and Ryan enough!!!
    If not for them, we would have been out of a substantial amount of money and would have had a heavy system that we could not move and could not install in the basement. Highly recommend working with Republic Plumbing. And do not be shy, ask for their opinion on the system and how it fits your home upfront!!!

    1

    DO NOT GO THERE IF YOU ARE NOT A PLUMBER! Worst experience ever!
    I was looking some pipe fittings, but a senior staff there refused to provide any assistance. He said he is only willing to talk to professional plumbers, even though I came with my pipe and valves. Wonder where so many good reviews come from….

    5

    During routine maintenance, the HVAC technician went above and beyond. The HVAC technician cleaned the coils, replaced air filters, checked electrical connections, and verified the airflow for optimal performance.

    5

    Experiencing prompt and professional AC repair was a relief especially during that unexpectedly warm afternoon The technicians expertise truly impressed me

    5

    After a seamless installation, my home feels perfectly balanced in temperature. The team was prompt and knowledgeable, finishing the job in just under three hours. Their attention to detail left me impressed, and I’m now enjoying a much quieter system.

    5

    Excellent work and the price is the best on the market! Robert Chaisson is super professional, efficient and reliable. Very honest and humble person, I totally recommend his work.

    5

    When you need a reasonable quote or you need service now, you can always count on Robert to be there for you. Like so many of us, we rely on the professional services provided by Chaisson Heating and Cooling throughout the year.

    5

    I manage over 30 properties in Boston and I've been using Rob for a while now. I can not tell you the amount of times he's helped me out while in a jam, from late night no heat calls, to no a/c, to leaking pipes. Be good to him and you'll have someone who shows up anytime and will do anything possible to solve your problem. I've referred many people to him!

    5

    Chaisson was amazing. Always kept me informed and up to date. Was quick to diagnose and fix the problem. Very resourceful in finding parts, cranes etc. I highly recommend!

    5

    I have a condo in Boston that is rented out..The tenant was without heat for 3 days and I called over 15 people including major companies to get out there. After most - no answered phone calls, and non-english speaking workers unable to arrange a time I contacted Chaisson.
    Chaisson was able to get to the condo within 20 minutes and have the heat fixed ASAP. The difference between this company and others is Night and Day! I will be saving this number and wont be contacting anyone else from now on.
    Thank you again.

    5

    Our home feels transformed after the duct and vent installation. The technicians arrived promptly, finishing the job in just under three hours. They were meticulous, leaving no mess behind. The improved airflow is noticeable, and the house maintains a consistent temperature throughout the day. Highly recommend!

    5

    dependable. got the job done.

    5

    Honestly the customer service here is a 10 plus! I called to ask questions and I got the answers that I needed.

    5

    Prompt service, very knowledgeable, reasonable pricing