HVAC reviews in Canton, Massachusetts

Back in July I got into an accident with one of their drivers, exchanged info and filed a claim. Yet here we are about to start a new year and they keep telling my insurance they will get back to them. I called and coincidentally the main person who I can speak to was at lunch and would give me a call back, that was in October! Big company and can’t get back to a person whose car your driver damaged!!

Early this morning we had a pipe burst in the wall of our apartment- this was a catastrophic experience, but Steve from NE Mechanical was AMAZING. Truly our hero. Despite multiple set backs, Steve spent hours with us working with JJ from Patriot Plumbing on figuring out how to resolve the problem. They even worked hard to clean up after themselves. Truly the best guys.

Steve from northeastern mechanical is fantastic, kind, and the best. We had a pipe burst at 3am saturday mornijg in our apartment . He showed up ready to work with no complaints and always was in a good mood. He spent hours working with JJ from patriot plumbing on figuring out how to resolve the problem. They clearly were knowledgeable about how to fix issues, worked efficiently, and took care in their repair. They even fully cleaned the space they worked in; vaccumed the floors, sprayed down the countertops, and mopped up all the water and floors to be clean. Truly the best guys.

I have a commercial print shop that was in desperate need of additional air conditioning. I found C T Y HVAC and decided to give them a try. The process was quick and straightforward. Can’t deny they are all pros!

Called this place for a furnace repair quote. Got put through to some very rude middle man dispatcher. They basically are data mining your information. When I asked for details and a price estimate about what I actually wanted done they hung up. DO NOT USE, my opinion, just shady middle men to connect you with an HVAC tech, get a commission and mine your data.

We had a very positive experience with heating system repairs performed by Paul M. Top-notch service!

Khalil is the best. Figured out why our water bill has been so high while out to quote a washer dryer stacking project. Really impressed and happy

Good communication about when our technicians would be here and we've been happy with the service

The customer service was superior from phone call to Tom getting it all done in a day! I couldn’t be happier. Thank you!

Scheduled an appointment back in May and they’ve cancelled and rescheduled it 3 times by calling the night before. It’s been 3 months and I still haven’t gotten anyone out to service the AC.

I've had nothing but positive experiences with Green Energy. They show up within the time frame they schedule you for, lay out your options, and just get to work. Most recently, had to have the water heater replaced. Jhoshua came in and handled it in a few hours all by himself. He was professional, down to earth and did a great job. Highly recommend them.

Tom just finished the our water heater maintenance and installed a new pump. He did an outstanding job, was very professional, detail-oriented and explained everything very well. Thank you, Tom!

Great job! Very professional and quick. Highly recommend Paul M.

Buyer Beware - Green energy originally installed our mini split system. Initially, we were very happy. We had them come every six months to service our system. Fast-forward 6 years - During a routine visit, I mentioned one of our units was not as cold as it should be. It turns out all of the copper lines in our system were wrapped in faulty white insulation. This was a known defect and recall from the manufacturer, but we were never notified. The manufacturer has since gone bankrupt. There was a class action suit, but no one was able to collect any compensation. Green energy never notified us of the defect which I find fault with.

Green energy gave us a quote of $9000 for three sets of lines and they were going to “throw in” one set of lines for free and give us $1500 worth of refrigerant “for free”. I later found out that the amount of refrigerant that we would’ve needed for our condenser would’ve cost approximately $100.

We had to make the decision right there on the spot and they would be coming the next day. My husband and I could not make a $6000 decision in five minutes so we said we would discuss and get back to them. About 10 minutes later the service manager came knocking on our door with his manager on the phone and offered us at 10% discount . I told him $600 is not going to do it. He asked me what would and I said $4000. They dropped the price down to $4500 and we had to do the job the next day. I declined, again and told him I had to go to an appointment and could not make a decision that quickly. Two hours later they texted me with a $4000 quote. In the meantime, I spoke with another company and the next day they came to inspect the lines and came in with a quote of $3500. I really felt. I was getting the used car salesman, tactic, and being pressured to make a decision quickly for a significant amount of money. I did let them know in a more abbreviated format in the text survey that they sent. They did still send me an invoice for the cleaning of my system after all that

DO NOT USE!!! I had an awful experience with Green Energy Mechanical. Their technician broke a gas shutoff valve during a simple repair, was unable to shut off the gas at the meter, and left the property with an active gas leak. The fire department had to shut down gas and electricity to the entire building. I was told the job was completed even though it wasn’t, and I had to hire another company to fix the damage. The gas valve they installed later failed and was installed incorrectly, and despite the work being under warranty, they ignored multiple no‑heat calls for days. I ended up paying additional contractors to correct their mistakes. Based on safety issues, poor workmanship, and lack of communication, I cannot recommend this company.

Green Energy Mechanical delivered exceptional service from start to finish. They serviced my burner, arrived on time, explained every step clearly, and completed the work with excellent craftsmanship. I appreciated their honesty, fair pricing, and the fact that they didn’t push unnecessary upgrades. I highly recommend them to anyone looking for reliable and professional plumbing, HVAC, or electrical service.

Did a great central AC project at my house

The best HVAC company going

The Best HVAC Company in the area! They do an amazing job!

We have been a customer for many years. They are courteous, prompt ,efficient , and knowledgeable. We are extremely satisfied and wouldn’t hesitate to recommend them. Gary is exceptional ! This company knows what they’re doing and go the extra mile.

My furnace motor suddenly failed on Friday. Thanks to J.G. Alaimo (especially Gary and Faith!!!) for getting it fixed Very quickly and professionally and making me happy on the weekend and further.

Pros:
Responsiveness, Punctuality, Quality, Professionalism, Value
It was not a hidden fee, and I definitely recommend them.

Cons:
NA

Services:
Complete HVAC installation/maintenance and repair.