Reviews of local pros in Canton, Massachusetts

Their main strength is answering the phone and responding quickly. However, we were not pleased with the $600 bill to replace a seal on a toilet or the wordy explanation given to describe it and justify the large expense.

One thing I loved about their services is that they responded almost immediately to my call and they had someone available almost right away to help me with an issue I was having! Definitely recommend their services.

Technicians came on time, were professional and extremely knowledgeable

Garrett and his team have provided great service for our clients over the past few months. Highly recommend them to any and all who need residential plumbing needs!

Beacon Drain Service made a custom drain cover for the drink in my yard. The cover looks good and works well. I am very happy and would recommend them highly.

Very friendly and professional. I had a clogged drain that I tried 2 different products on my own that didn't work so I called Beacon Drain out of Canton MA. I was impressed that they answered the phone when I called and they were able to clear the drain when they came the next day. I would highly recommend!

They arrived when they said they would right on time That was important to me They were quick and did a great job Very polite and explained to me what my issue was and I felt the estimate was on point I would use them again

Best company imaginable. Reasonable, friendly, understanding, honest, and willing to listen to my issues. If i ever need this service again i won't hesitate to call!

I manage several large commercial properties in NH and MA. Beacon has become my go to for all my drain, and plumbing needs. It’s great to be able to pick up a phone, text, email anytime for all my needs. Beacon is a trusted solution for the properties I manage 24 hours a day.

Outstanding company!! Their work is excellent and they exceed my expectations.

I highly recommend them to whom is in need of this type of service. Chris Daniele VP
Puritan Restoration.

I recently had my sewage ejection pump replaced. It had been tripping the fuse in the breaker box and I didn’t know how to remedy my issue. Beacon Mechanical replaced the old pump with a new one the same day. The space was left cleaner than when they arrived too! Prices are fair and the techs have integrity. They do honest work and they explain every step of the process for simple minded people like myself to better understand. Thank you Beacon Mechanical!

Called at 7:00 a.m. because my kitchen sink would not drain. Tech (unfortunately I don’t remember his name and he was a great guy) showed up at 11:00. He explained the problem and fixed it in under an hour.
I would definitely use them on the future for any grain or plumbing problem.

Called for an emergency sump pump replacement after a rainstorm nearly flooded our crawl space. They were fast, knowledgeable, and very reasonably priced.

Quick to respond and fixed pipe quickly after my regular septic service did not come to any rescue. A family of 8 with 4 children and an elderly great grandmother could not use any drains until Beacon drain came to the rescue. All the workers were very efficient and understanding. They discovered what was wrong and quickly fixed our drain issues from the house to the septic tank.

Pricey but if it prevents your house from flooding, it's worth it! They blew out the roots in my 65 year old dry well and it works great now.

The technicians showed up
exactly when they said they would. Price was great and very patient with the questions I had awesome service will be using them again!!!

As others have noted, they won't do the job they claim and they will sue you.

Working with Beacon was among the worst experiences I've ever had. We had a serious issue with a pipe that was in a difficult spot because of a busy road. After putting the job out on Thumbtack Garret called and said he'd have to take a look. He did and then proceeded to hound me after he provided an initial quote. He was relentless and I decide to go with them. He was confident he didn't need to go into the road. We were very clear with beacon where the break was and we had a video from a previous rooter. After a few weeks the job was completed according to him and he needed the rest of the payment. They claimed they replaced the pipe and it was good to go. However we still had a bad plumbing issue. Water was still backed up. It was around that time that I spoke with my neighbor where she proceeded to tell us the guys we hired threw trash into her yard and she overheard them saying that the pipe break was in the street and they won't touch it. We found out those men were subcontractors and not beacon employees. We also had to get a second quote which ended up being $30k, far less then what Beacon said. The second contractor told us there was a new pipe but that's not where the break was. Beacon replaced a pipe that did not need replacing. At that point we decided not to pay because we felt this was a rip off. When letting them know we would not pay, beacon notified us they would sue. In prep for our case, I looked into their case history. Turns out these guys are extremely litigious. I'm including screenshots from district court. It turns out they take advantage of small businesses, don't do the work they say they will, and will take you to court with their expensive lawyer even after ripping you off. Ive never heard of a company like this being in court as often as they are. This took a year out of my life. Save yourself the trouble and find a reputable company

Used Beacon for our Sub pump repair. Prompt, knowledgeable and efficient service! Very satisfied with their service and with the ease of booking an appointment

Amazing and Friendly Service!
Got us out of a jam when the sink backed up on Thanksgiving.
Our service tech was friendly, polite, and efficient.
Will definitely use again.

Beacon Drain was responsive, knowledgeable and professional. Working on a complex septic pipe issue, they provide the right amount of labor and equipment to ensure the work was done efficiently and we could get back up and running as quickly as possible.

Garett exemplified the type of person you want to work with…professional, pleasant, honest, thorough and does what he says he is going to do. Highly recommend working with Beacon Drain Service. Would definitely use again if needed.