Plumbing reviews in Clinton, Massachusetts

Replaced a tired toilet with a new Kohler. Also repaired another toilet with new parts. Excellent job, as usual. Monroe replaced my central air conditioning two years ago, excellent job then also. I found a great company I'll stick with.

We had Monroe on a previous occasion and we're very satisfied so we called them again. Very responsive. We didn't have an emergency but they were here within the hour and took care of our principal problem and a couple other details while they were here. Hopefully we'll never need plumbing help again but if we do they will be the first we call.

Nearly impossible to get a call back from office on status of job. Called over 10 times requesting update and although assured by customer service team that office would call back as soon as possible, 9 out of 10 times did not receive a response

I called Monroe Home Services at 9:00am this morning to get estimates for toilet flange replacement I broke below floor surface. Monroe came at approximately 10:00am quoted and replaced flange before noon. Monroe techs were professional and courteous, I will definitely use them in the future.

I found Monroe Solutions online. I am usually very hesitant when it comes to plumbing companies, not this one, they were very quick and professional, the price was very fair, didn’t cost an arm and a leg. The employees were very nice and Patrick the owner was great, no beating around the bush or trying to upsell me, just wanted my problem fixed. I will definitely be using them again if needed. Very nice to see a reasonable company.

Great company! I've used their services twice: once for AC repair and once for plumbing. It was easy to make an appointment, I received a text confirming ETA and the technicians arrived on time. Very rare in today's economy to find good contractors who take pride in their work with great customer service. The diagnostic and repair service was quick and reasonably priced as well. I highly recommend.

Adam came on time and was great to work with. He fixed the wall furnace speedily.

Had to update my previous positive review. They went from what I thought was professional to totally unprofessional.
I was having a problem with my two year old furnace cutting out on me. They worked on this same issue last season but the problem persists. They came and worked on it again this year. They determined it might be a bad pressure switch and replaced it. No change. Then the told me that, according to Lenox (manufacturer) they would need to change the water trap to an OEM Lenox water trap (really?) The tech said he would return with the new water trap. He acknowledged that I may not have heat in the meantime but would be back in a couple of days.
A week came and went. No tech, no calls. I called the office, left messages. No response. Another week. I made more calls. Left messages that this was an emergency. No response from Monroe. They just decided to give up on the problem and worse, to not even communicate with me again - knowing I had no heat.
Unbelievable and unprofessional.

Called twice during the day to have my heat / HVAC repaired. I voiced I have a pregnant wife as well and did not get one call back or any sort of communication back. VERY unprofessional and would not bother trying with this company ever again. There’s a call center they out you through who are completely useless and can’t give you any helpful information. Terrible customer service.

Dan was great and explained what he was doing! Can’t say thank you enough

Monroe Home Solutions is by far the BEST company to get your HVAC needs met! I had such a great experience from the beginning; they had excellent customer service and were quick to come diagnose my air conditioning issue. I am impressed with their thoroughness, expertise, and ability to answer all of my questions and do so in a timely manner. They really go above and beyond with their professionalism and knowledge, and I highly recommend them!

10/10 would recommend! Mike was very professional and very respectful of our property. He answered all our questions and took the time to look everything over and made sure very to big was working well before leaving. If you’re in doubt on who to call, call Monroe Home Solutions! You won’t be disappointed.

Mike came out within 2 hours of our emergency call, he assessed our problem and promptly replaced our pump. Mike was polite and professional when delivering our options to resolve our issue. Will use Monroe Home Solutions in the future!

Very professional he did a great job with a decent price

Keith was absolutely fantastic! Answered all my questions, got my new water heater installed quite quickly and cleaned up to the point that pretty much all I have to do is wash the towels I used to soak up sooooo much water ! Thank you Monroe for your quick response. I highly recommend these folks!!!

I had another REALLY great experience with Mike C . a few weeks ago. He replaced 2 faucets for me. Mike was quite efficient and kept me informed the entire time. Another 5 star interaction with Monroe and I will never use anyone else for any plumbing and HVAC issues. These folks are simple the best!! Thank you so much!

I had a plumbing emergency Easter Day 4/20/25. While changing my water filter, the main water valve handle broke off and water was streaming. Called Monroe Home Solutions and was immediately called back while leaving a message. Told me they would not be able to come on Easter Sunday, but they would juggle the schedule and come first thing on Monday Morning. Instructed me to shut the breaker off for my well pump and within a few minutes the water stopped and the emergency was under control. Monday they arrived as promised and within 60 minutes had replaced the valve and provided pricing for another future project. I will have them back soon for additional work.

Highly recommend Monroe plumbing, the service providers, get all done, Quick, professional and clean after service is done.

Quick call back less than 30 minutes of calling at 7 am. Young men showed up within the 2 hour window I was given. Diagnosed and came back within an hour with a replacement water heater and completed within 3 hours. Cleaned and professional and even moved my dehumidifier into the room to dry out the floor. Excellence.

Very friendly staff and they did an amazing job installing a new water heater! Very affordable prices and slashing the competition prices in half and doing 2x the better job! Highly Recommended

We had a leak under the sink. Patrick was able to come out and diagnose the problem. He replaced our faucet quickly and cleanly. While he was here, I mentioned that the 2nd floor air conditioner was not working - he took a look, fixed something with the circuit and the air conditioner works now. He is very professional, knowledgeable, and pleasant. I am planning on using them for any and all problems that might crop up in the future.

Absolutely amazing people. Respectful, helpful attentive and efficient. Keith was extremely helpful and effective.