HVAC reviews in Danvers, Massachusetts

Amazing work Kevin from their hvac team did today at Logan airport. Thanks a bunch for the help.

Be very wary of this company and get estimates for work in writing - we had them do a leak test at our business for which they quoted $600-$800 if no repairs were needed - we gave them a $150 deposit to start the job. They came for the first day and completed the test and charged us for 2 hours of work they were not there for 2 hours - but I'm not disputing that but then AFTER their guys had told us the work was completed and no issues were found they came for the inspection several days later and charged us for 5 hours of labor. Having uses contractors before I understand many have a minimum charge whenever they show up - ok so I'm not disputing for 2 hours on the second day but adding 3 hours to that when the work was already completed and they just stood there while the inspector put the seal on is price gauging.They then invoiced us for $1,105.50 which did not include our deposit and I was shocked that a simple leak test quoted at $600-$800 turned into a 7 HOUR $1,105.50 job so I contacted them or I should say I tried to contact them several times and got no response, no response, no response finally got a response months later they said the bill was correct I told them it did not even reflect the deposit we gave them so then 4 months later they send us a bill that reflects the deposit but won't even talk to us about the 7 HOUR labor charge and discrepancy from the quote they gave us - I paid the balance of the invoice minus the price gauging 3 hours so they got a total of $744.25 from us. They have now sent us to collections for $361.25. Be very leery of this company.

Fast and friendly service.This company is awesome.I would recommend him to anybody

Great work. Knowledgeable, reasonably priced. Definitely recommend.

Does some of the best work around. Also steam boilers is his specialty

I would definitely recommend checking on Ed's availability ASAP. Excellent, professional work.

Excellent work and service. Professional, responsive. Ed installed new furnace and central a/c.

Ed has saved us multiple times over the last 8 years. Whether it's heating failing on a cold night or the AC stopping during a heat wave, he's been prompt and efficient. He is genuinely one of the most professional and knowledgeable contractors I've ever hired. This is whom you should call for HVAC work in the North Shore.

We called A&M Services for the first time during the hottest week in June 2025 because we were having issues with the central AC system. Ed responded by phone within 10 minutes and arrived at my home within an hour. Then within a very short period he was able to correct the problem, test the air temperature and determined that the system was operating properly. He asked me to call him the next day to confirm that all was ok, which i did. His fee was fair and his service was excellent. Very knowledgable and professional. Needless to say Ed has a new loyal customer. Thank You Ed for the great service.

Marco and Ryan came to my house today to perform an annual plumbing inspection. They were very professional, thorough, and amiable. There were a few issues they noted and were able to schedule a project manager to follow up with the areas of concern. They even left some treats for my two dogs. I appreciated having them today for the inspection and would recommend Cranney for plumbing services moving forward.

Marco and Matt were amazing. They arrived early, provided a series of quotes and immediately got to work. They were polite, diligent in getting the job done in a timely and professional manner and clean up when the job was completed. I give them 10 stars and would highly recommend them to anyone needing plumbing work.

Very pleased with the service performed by Dan and Andrew. They were professional, knowledgeable, respectful of our home and did excellent work. Also, working with Nick on the initial visit was great. He helped me understand options and remained responsive, answering all questions until the service was complete. All three were wonderful to work with!

I write very few reviews, only when there are outstanding or poor. My experience with Cranney was poor. Here is why: 1) I purchased a new gas furnace and water heater. It was very expensive. Both the heating and air conditioning were installed incorrectly and required follow up calls to get these to work. I had even told the installation lead that I read online comments that there were many issues installing due to the drain of the system that they installed. The response I received was "I never heard that". Then, it didn't work, because of the drain. 2) Each time I have needed Cranney to come to the house, they have failed to keep the scheduled date, and rescheduled. They seem to be understaffed for the number of customers they have. 3) I paid a monthly subscription for maintenance, as I have done in the past with other service providers. With the subscription the service call is free, however, they inspect and then provide expensive estimates for the type of work (like a routine cleaning) that were included as a benefit of the service plans I have used in the past.

Had a drain cleaned that was clogged in my kitchen sink. Came same day. I lucked out. Michael was great. Very professional and friendly. Fixed a trip pipe i broke. Very reasonable price. I will use them again.

Alex Capodlupo looked my concern with the house's wiring accessed the problem and shared what needed to be done. Orlando Salmeron and his team replaced my circuit breaker, replaced the wiring all within a days time. The cost was below the estimate. I am very impressed and grateful for the work done.

We had an issue with two old electric baseboard heating units in our basement room that were not functioning and needed to be replaced. From the interaction on the first phone call I made and follow up with the office to the eventual installation of the two new heating units by Zach Gibbons, everything was done in a very professional way. Zach was friendly, knowledgeable, very efficient in the installation and made some nice recommendations for keeping the new units in good shape long term. The workspace was left very clean and the price was reasonable. As members of the Cranney service program we have always been pleased with the technicians we have interacted with, whether it has been for Electrical, Plumbing or Heating/Cooling issues.

Very surprised how quick the tech came after I called with no heat. Tech was very pleasant and explained what was happening with my old furnace. Ordered new furnace and it was installed the next day. The techs that did the install were pleasant and professional . Explained everything about the new furnace , made sure any questions I had were answered. Very satisfied with the new furnace and again with the courtesy of all the technicians. I highly recommend this company.

I called Cranney when I discovered my hot water heater leaking. They dispatched a technician (Patrick) immediately. He was great in assessing my problem and provided me with different options. The next morning Mike and Brandon arrived at the scheduled time and installed a new heater. They went over the process and when done installation educated me on the new system. All were so professional in the work they did. I would recommend Cranney if you are looking for plumbing or electrical assistance.

Marco did an incredibly thorough job for our annual plumbing inspection; extra credit for it being his last job on a Friday, and staying beyond 6:00. Checked every area, took many photos, explained things very clearly. Want to make clear this is one of the 4 annual system checks we have from Cranney as part of our contract.

We had an emergency with a burst pipe and Cranney came out immediately and fixed it for us. They worked fast and the price was extremely reasonable. Wes and Richie did an amazing job and if we ever have another plumbing emergency we will definitely be calling, thank you!

The Cranney Team is wonderful! Especially Daniel and Andrew. We had a emergency water heater issue that turned into getting a completely new one. They were very professional, answered all our questions and within 8.5 hours from the time we called, we had a new heater and hot water. Highly recommend Cranney!!!