HVAC reviews in Danvers, Massachusetts

I needed a separate 20 amp circuit added to my basement. I contacted Cranney and made an appointment. At the appointed time, Zach Gibbons from Cranney showed up. We discussed the job, he gave me a reasonable quote and then he went right to work. When the job was done, Zach went over it with me and answered all of my questions. During the whole process, he was very polite and made a concerted effort not to get mud on my floor. The entire experience from setting the appointment to job complete was exceptional. Great communication every step of the way with texts and emails letting me know what was happening and when.

Our water heater was replaced quickly and easily with very little disruption besides the surprise failure of the unit itself. Cranney sent Joe and Kyle by quickly late on a Friday to diagnose our water leak and narrow it to the water tank and verify the furnace was OK. Mario and Oliver went the extra mile and installed our replacement that very night, they were quick and clean and not disruptive at all. Your crews are very polite and self-sufficient. With a household of three young children this immediate resolution with little chaos was exactly our best possible outcome. Thank you!

Marco and AJ were excellent. They were professional, completed everything in a timely manner, and explained the plumbing and electrical issues very clearly. They were knowledgeable, helpful, and took the time to make sure I understood my options. I definitely recommend them and Cranney Home Services!

On 1/24, with the blizzard looming, our water heater failed. Mario A. came to the house on time, with a call before arriving. He was polite, knowledgeable, and made sure the gas line & water were shut off. He told us about the value plan & gave us your brochure He said said we should meet with a project manager & we made an appointment to do that. Overall a great experience with Mario & your company.

I suspected a minor gas leak in my stove/oven range a few days ago. Since National Grid was already doing some work right outside for other reasons, I asked one of the guys to check it out. Yikes!!! I was right -- and immediately called Cranney. I'm a member and repeat customer, so I wasn't surprised that they were "on it" right away.

Nick LaPusata was the man in charge, and what a reassuring presence he was! He knew what to do, explained everything, gave me options, encouraged questions, and couldn't have been more polite, patient, and respectful. Plus, he loves cats -- which is really important!!!

So...once again, I'm a happy customer, and grateful to Nick for taking care of this rather serious issue so efficiently.

Cranney services was called by my 87 year old mother’s caregiver to address a lack of hot water problem in a shower that my mom needed to use And had not been able to be resolved for over 40 years. It was right after the the frigid snow storm had hit: Thursday 2/ 5/26.
Within 2 hours of the service request Jonathon Vanbuscirk and Matt Tittmen arrived.
I can not say enough about the professionalism of these two amazing 12 and 7 year service team members of Cranney home.
They understood the delicate situation of my mother’s dementia; anxiety and confusion.
They worked around the dogs and having to climb down 2 trap footed dirt floored basement space to try to rectify the problem.
They updated the family and caregiver of the complexity of the problem and why it had not been resolved in 40 years.
Within 2 hours they had solved the problem; charged a very fair price for the work and won my mom over with their sincerity and kindness..
I was So impressed with everything about these 2 gentleman and how well they represented the face of Cranney Home Services that I personally called the owner of the company to describe my experience with these 2 long time dedicated employees of his.
I would not hesitate to refer Cranney Home Services to anyone in the and Also two specifically ask for the team of Jonathan and Matt to come out and help them with their plumbing issue!
You will Not be disappointed!!

I’m a relatively new customer and continue to be pleased with my overall service experience. Starting with your pleasant phone customer service, dispatch communications , and especially your on site plumbing technician. Today , Nick L was my technician who was on time, knowledgeable, and prepared to help me with my service call. These competent professionals are such a wonderful face for Cranney Home Services and I look forward to future service opportunities with Cranney Home Services!

I had another excellent experience with Cranney Home Service today when their technicians, Alana and Kendall came for an electrical inspection. Starting again with helpful office and scheduling staff this visit was on time and very pleasant, knowledgeable technicians did a great inspection. Again, these competent professionals are a great resource and public face for Cranney home service. I certainly will continue to call Cranney Home Service for any assistance I may need in the future!

Marco did a great job with getting our dryer and machine connected and running. Very pleasant knowledgeable young man. I would not hesitate to recommending your company because of him. Very smooth inspection due to his thoroughness in being able to answer inspectors questions.

Highly recommend Cranney Home Services. Brandon and Nick replaced our laundry valves and were outstanding from start to finish—polite, respectful, and careful in our home (booties on the whole time). They also went above and beyond explaining the issue and the nature of the repair in a way that was easy to understand. Great workmanship and great customer service.

Cranney was fantastic! They were so quick to respond & get our new hvac system installed. Everyone was a pleasure to work with and especially the Project Manager, Brian Cheetah. He demonstrated the utmost professionalism and provided us with detailed information, explanations, pricing, and went above and beyond to get us scheduled as soon as possible. He was easy to get in contact with and consistently responded in a timely manner.

He made a stressful situation of having to replace our hvac unit as pleasant as possible and kept us informed every step of the way. He clearly has a passion for what he does and truly cares about people as reflected in every interaction with him. I highly recommend contacting Brian for anyone looking to have work done!

Gabe Mota from Cranny Services is an outstanding HVAC specialist who truly knows his craft. He was very clear and spot-on with his diagnosis, explaining everything in an easy-to-understand way. Gabe sounded confident and precise when presenting the solution, which immediately built trust.
His sincerity and professionalism were evident throughout the entire visit. It’s clear he takes pride in his work and genuinely cares about the customer. I felt completely confident in his recommendations. I would highly recommend Gabe Mota and Cranny Services for any HVAC needs.

Looking forward to a smooth installation. We’ve been working with Chris V and Nick, and they’ve been absolutely fantastic! They’re responsive, knowledgeable, and genuinely care about getting the job done right. It’s such a relief to work with a master plumber who take pride in their work and communicate so well. Highly recommend them to anyone needing reliable, high-quality plumbing services!

Update: Andrew and Matthew did an excellent job installing and fixing all of our issues. Their work looks beautiful. Thank you! Looking forward to a warm winter in this house :)

Had a lot of people from Cranney in my home today trying to fix a blocked sewer pipe. The pipe was filled with roots and the assumed waste that was flushed. Thanks to the hard work of all the guys but especially Santiago Ramirez, the pipe was cleaned out and the issues that started at 7am were solved by 4pm. Santiago took the lead in working the machine and camera that cleaned out the pipe. He explained in detail what the problem was and was confident he, along with the other guys, were here to get the problem solved for me. I appreciated his expertise and professionalism as the process moved forward.

Nick L was fantastic really instilled confidence in me that calling Cranney was a good idea. He explained things clearly and completely.

Paul B also came by about my furnace replacement to provide an estimate. Again knowledgeable and so nice. I made the right choice selecting Cranney.

Drew, Jared and Odell came today to install the furnace and piping. Highly recommend them it was a great experience and they thoroughly explained everything.

Cranney Home Services are great! They have a quick customer service response. Marco was the technician that helped me recently with a plumbing/washer issue. He has a good work ethic and explained everything throughly. The work that he has done was also quick and of a good quality. Recommend 100%.

Bryce and Breno did an excellent job with the installation of a new bathroom faucet and correcting/re-routing the plumbing under the sink. They showed up early in the morning and were considerate by covering their shoes so they wouldn't track snow and salt on my floor. No mess was left for me to clean up. My new faucet looks great. Thank you!

We had our breaker panel replaced last January and upgraded from 100 amp service to 200 amp service. Scott came out and gave us an estimate of the work, we scheduled the appointment right then. Orlando, Alana and Seqa came out and did beautiful work! They were very professional, clean and had excellent communication with me throughout the job. Highly recommend Cranney Home Services! Today, we had Joe Barnes come out to figure why we lost power upstairs. He quickly found and repaired the problem switch. He was very thorough and professional with excellent communication. Again, I cannot recommend Cranney enough!

I called them for a plumbing project that we had been trying to do ourselves and the problem just kept getting bigger. I called the company and they were here within the hour (benefits of having the home services membership: priority appointments and free service call/estimate). You get a text message of the person who will be showing up (almost immediate text), they always arrive in the Cranney truck and uniform and are knowledgeable and friendly. Today I had Marco and Breno (spelling?) and they were great! They were not only able to give me the estimate right away but they said they could fix it immediately. They presented me with two options and the pros and cons of each. They were very thorough, very professional and the quality of service has always been great with everything I’ve needed Cranney for. The fact that from the moment I called them to the problem being solved was in less than 5 hours, makes all the difference. Three year warranty to boot! Love Cranney!

I had my water heater die on a Sunday afternoon. We called Cranney because we’ve worked with them in the past. They walked us through how to drain the tank at no charge! The following day a rep named Patrick came out and gave us a quote. And they were able to come by and install a new water heater the same day! We were very very appreciative! The tecs that came out were professional, knowledgeable, and quick. They did a great job!! Would recommend!!

My wife and I bought an older house last year and are expecting our first baby early in the new year—so getting heat to the second floor was a top priority. We decided have Cranney install mini splits for us after seeing their trucks around and getting a strong recommendation from our neighbor.

We had a great experience from start to finish. Aron, Jimmy, Odell, and Nathanael were all professional, kind, and easy to talk to. They arrived early each day, worked efficiently, and made sure I felt comfortable asking questions about placement and how the Flair pucks and Ecobee integrated with the Mini Splits.

When one of the wall units turned out to be larger than expected, the team handled it smoothly—communicating options clearly, adjusting the invoice, and keeping us informed. They even pointed out a warranty we didn’t know we had, which was a huge help.

Special thanks to Dave too! My wife and I both appreciated his honesty and straightforwardness when quoting out the work. We always felt like he was giving it to us straight, which really built our trust.

It’s great working with a team that’s professional, communicative, and calm under pressure. We’ll definitely be calling Cranney again when we’re ready for the floor unit on the second floor.

Never had a bad experience with Cranney, and appreciate their top quality work, and awesome staff that come out! Incredibly good set of people, thorough, efficient, and nice to be around.

Was unlucky enough to have two separate frozen pipe incidents this week. The first crew led by Dan K. did a great job replacing our lines with pex and added some much needed insulation.

And yesterday, Richie H and Wes M were able to come by same day to stop a new leak we noticed coming from another busted pipe heading into our shower. Very grateful to have quick and efficient service, and reasonably priced work for top quality.

Appreciate it as always!