Reviews of local pros in Dover, Massachusetts

Unified HVAC Service did a fantastic job helping us and our HOA find the right solution for a new furnace system. They offered fair prices on several furnace options and coordinated their work smoothly with our general contractor during our big home remodel in Dover. Braxton, who handled our account, made sure we understood each step and kept us informed the whole time. Different team members worked on various parts of the furnace installation, and everyone was professional, efficient, and careful in their work. I highly recommend their furnace repair and installation services.

I've used this company several times for heater repair and related services in Dover, and I'm always impressed by how knowledgeable and professional they are. Their prices are fair, and you can tell they care about doing what's best for their customers. Marc especially has gone above and beyond for us more than once. For example, when I first moved into my home, a few HVAC companies told me my furnace needed to be replaced for nearly $10,000. This company was the only one that said it could be fixed, and they got it running for under $500. The furnace is still working great thanks to their honest advice and expertise, which really saved me a lot of money. Another time, my heat went out during a cold spell. They managed to get me a next-day appointment, and when a problem popped up with my thermostat after they left, they came back the same day—even outside normal hours—to make sure everything was working right. What I like most is how professional their technicians are. They're friendly, explain things clearly when I ask, and never try to push unnecessary info on me. Their service reports are excellent and make sure I understand everything that was done. The office staff is also very responsive and always gets back to me quickly about scheduling. If you need heater repair or HVAC work in Dover, I highly recommend this team.

I am very happy with Unified HVAC Service! When my furnace suddenly stopped working one night, they were able to come out the next morning to check it out. Braxton did everything he could to repair the furnace first, instead of just pushing for a replacement right away. He explained the situation clearly and let me know that a new furnace might be needed, depending on what happened next. After a couple of days, it was clear that a replacement was the best option. Braxton managed to fit me into the schedule quickly and got the new furnace installed the very next day. He was on time, answered all my questions, and made the whole process easy. Now my house is warm again and everything is working perfectly. I will definitely use this company again for any furnace repair needs and highly recommend them to anyone looking for great service!

unified hvac service is a great company! i had an issue with my air conditioning not working properly at my home in dover. after i called, justin arrived very quickly to check things out and give me an estimate. he was friendly, knowledgeable, and explained everything clearly. since my ac and furnace were both pretty old, i decided to have both replaced at the same time, which saved me a good amount of money. the team finished installing everything the very next day after the estimate. everyone on the crew was polite, helpful, and professional throughout the process. they even took care of all the paperwork so i could get a rebate from the gas company. i’m really pleased with how everything went and will definitely call them again if i need ac repair or service in the future.

We needed a new AC unit for our home in Dover. I called and Justin came out really fast to check things out. After a careful inspection, Justin explained that both our heating and cooling systems were outdated and it was time for a complete HVAC replacement. He made it easy for us by giving three different options—one was a basic replacement similar to what we had, another was a top-of-the-line system with all new wiring, and the third was a balanced choice that fit our needs best. I appreciated how clearly everything was explained and how Justin helped us pick the right system. The installation was done quickly and professionally, and the crew worked quietly without causing any disruption. From the first phone call to the final follow-up, everyone on the team was organized and attentive. The whole process was smooth and hassle-free. I would definitely call them again for any AC repair or installation and would recommend them to anyone in Dover looking for reliable HVAC service.

After checking reviews for several HVAC companies, I decided to go with Unified HVAC Service. I’ve owned my house for a few years, and the old heating and cooling system was always struggling. The temperature would be different in every room, and both the indoor and outdoor units made a lot of noise and rattled while running. There’s a room addition in the house that always stayed much warmer or cooler than the rest of the home. When I called, I got an appointment for the next day. Braxton came over, listened carefully to all my concerns, and took a close look at both the inside and outside HVAC components to figure out the best solution. He asked about my preferences for system efficiency and explained that in my situation, picking a high-efficiency system would qualify for local and manufacturer rebates, which made it almost the same price as a lower-efficiency system. The best part is, the rebate amount was deducted from the final price right away, and all the rebate paperwork was handled for me, making it super easy. Braxton suggested installing a mini-split for the room addition and replacing the main system with high-efficiency indoor and outdoor units sized just right for my home. I also had the old ducts in the crawl space replaced since they were original to the house. The installation team was professional, on time, and did quality work. Now, every room in my house is finally the same temperature, which has never happened before. The mini-split keeps the room addition comfortable and matches the rest of the house, and I can turn it off if I’m not using that space. It heats or cools the room quickly—usually in just a few minutes. The whole system, inside and out, is so quiet that I can barely hear it running. I also love that I can control everything from my phone, even when I’m not home, and it works with Alexa and Google too. If you’re thinking about getting a new HVAC system, I highly recommend giving Unified HVAC Service a call.

the heater repair team showed up right on time for a full day of work to remove my old unit and install a new heater. they let me know what the process would be and about how long it should take. each time they came inside, they put on shoe covers, which i really appreciated. after i pointed out where the furnace was, braxton and his crew got straight to work and handled everything efficiently. once the new heater was installed, braxton explained how to use the new thermostat. he mentioned it was a newer model, so he was still learning some of its advanced features, but he did his best to walk me through the basics. if i need to know more, i can always check the manual. the whole crew was friendly and respectful throughout the job. later, when i had a question and called the office, my message didn’t get through at first. when i called again, they quickly set up a time for a technician to visit. justin showed up right on time, was very professional, and quickly took care of my concern. overall, i had a great experience with the heater repair and installation service in dover.

We recently had a new Mitsubishi Air Source Heat Pump system installed, including the outdoor unit, air handler, backup resistance heating, a 4-inch filter, and a humidifier. The team handled all the electrical wiring as part of the installation. This cold climate heat pump is built to keep homes in Massachusetts comfortable, even on the coldest days, and provides reliable heating when temperatures drop. Our mechanical room is quite small, but everything was set up neatly without any issues. Marc and Justin worked closely with our other contractor, who was finishing the inside of the mechanical room, to make sure everything went smoothly. The team also removed an old mini-split system while our contractor was updating our balcony. Throughout the whole process, everyone was very professional, efficient, and respectful. After the installation, all the necessary rebate forms were submitted quickly. We also decided to add an Energy Recovery Ventilator (ERV). When our first choice didn’t fit in the tight space, Marc quickly found another option and ordered it right away. We’re extremely happy with the new HVAC system. My family especially loves how quiet and efficient it is, and we have noticed a big difference in our home’s comfort. The team also removed our old air conditioner and furnace and replaced them with this new, high-efficiency heat pump. I found this company through a manufacturer’s website, and they are recognized as top-rated installers for both Trane and Mitsubishi, which gave me extra confidence in their expertise. I’ve already recommended Marc and the team to friends and will continue to suggest them to anyone in need of a new, energy-efficient HVAC system, especially with the great rebates and tax incentives available.

I had an issue with an unsealed pipe that was letting water leak into my condo, likely because of poor installation from a previous mini split setup. Unified HVAC Service came in and quickly fixed the problem with my HVAC system in just a few hours. The cost was much lower than I expected, which was a pleasant surprise. From scheduling the appointment to coordinating with my condo association for property access and handling all the necessary paperwork, everything was done in a very professional way. The technician, Braxton, was knowledgeable and explained the repair process clearly. The work was finished neatly and efficiently, and now my HVAC system is running smoothly with no more leaks. I highly recommend this company and will definitely use them for any future heating and cooling needs.

recent service was for my annual heater check up. best service ever! braxton and justin did an amazing job looking over my old furnace and heating system. the inspection was way more thorough than i expected, and now my heater runs smoothly and quietly. i also picked up some helpful tips from them, which is always great. in the past, their team has always been efficient, skilled, and friendly. they give excellent advice, so i feel confident choosing the best options for my home. the pricing is fair for the quality of support. i feel much better knowing my heating and plumbing are in good shape. highly recommend for anyone in dover needing heater repair or maintenance!

I want to share my great experience with Unified HVAC Service after they helped us with our old heater in Dover. Since we aren't at the house full-time, our neighbor keeps an eye on things for us. He let us know that our heater wasn’t working—it was the original unit, about 14 years old—so we decided it was time for a replacement. Even though I was far away, the whole process was smooth over the phone and online. I got several quotes from different companies, but when I spoke with Justin, he was very knowledgeable and didn’t push unnecessary repairs or upgrades. The price was fair, with no surprise fees. When Justin came out to install the new heater, he kept me informed every step of the way, even sending photos of the progress. My neighbor mentioned how Justin went the extra mile—when he put in the new thermostat, he even painted around it so everything looked perfect. After the work was finished, the area was spotless. My neighbor said how friendly and professional everyone was, always making sure the job was done right. If you need heater repair or a new unit, I highly recommend this company for their honesty, attention to detail, and excellent service.