Home Services reviews in Everett, Massachusetts

4.9 based on 390 reviews Back to the listing
    5

    They did an amazing job! My apartment was left pristine after the first clean. Their attention to detail is impressive, and they are very responsive to requests and directions. I highly recommend them—100% satisfied!

    5

    I can’t say enough about how fabulous my Deep Clean service was with Onix! There website is excellent and easy to get quotes and book your appointment. I had 3 extremely professional ladies fully deep clean my 3 bed 2 bath apartment. Everything was taking off shelves and out of bathroom cabinets and individually hand cleaned. They were on time, polite and extremely hard working. I couldn’t be happier!

    5

    I am so pleased with the deep-clean of my apt by Onix . All three technicians were very professional, personable and thorough. They know what to do and they do it well - without stopping. Very impressive.
    The administrative staff is equally good — responsive with inquiries and updates regarding the appointment. An excellent experience with Onix.

    5

    I used Onix cleaning services last month and was blown away with the results. I got my kitchen, fridge, and bathroom cleaned in the apartment and everything looked like brand new once the job was completed. I will absolutely be using Onix again for periodical cleaning. I believe everyone should get their home professionally cleaned a few times a year aside from the standard upkeep and cleaning you do on your own. Thanks Onix!

    5

    I can’t say enough about how satisfied I am with Onix cleaning services! I had an initial deep clean done on my home including cleaning my oven, refrigerator, and many windows. The team was so thorough…they found dirt I didn’t even know existed! They even went above and beyond, cleaning my partially finished basement in addition to the main level, bedrooms, and bathroom. Communication from the team was great as well! I will definitely continue using Onix for maintenance cleaning in the future, and highly recommend them to family and friends!

    5

    INCREDIBLE JOB! The onix team arrived promptly and got straight to work - they took their time and left my home spotless. Super professional and very communicative. I’ll definitely be getting another cleaning by this team

    5

    I recently hired Onix Cleaning Services for a deep cleaning of my apartment, and I must say I am thoroughly impressed with the quality of their service. The team was professional, efficient, and incredibly thorough in their work.

    From scrubbing hard-to-reach places to ensuring every corner was spotless, Onix Cleaning Services went above and beyond my expectations. Not only did they leave my home sparkling clean, but they did so in a timely manner without compromising on quality.

    I highly recommend Onix Cleaning Services to anyone in need of a reliable and top-notch deep cleaning service. Thank you for exceeding my expectations!

    5

    Great job! I'm moving into a new apartment, but the apartment was not thoroughly cleaned by the landlord, so I enlisted Onix cleaning service to get the apartment ready for my move-in. They thoroughly cleaned all the areas of concern, and left my apartment looking and smelling fresh. Thank you so much!

    5

    They did a fantastic job and with very short notice. We were able to book them for 10am the next day late the night before. We had arrived at our new apartment to find that it hadn’t been cleaned between tenants so we really appreciated them coming out and cleaning quickly and thoroughly so we could move in!

    5

    Maria and the team from Onix cleaning services did a fantastic work in a short notice. I booked their premium deep cleaning services for my 2B/2B and their team completed the professional services in the stipulated time. 100% satisfied with the work and I recommend anyone who would want their home cleaned to use services from Onix. The prices are reasonable and worth it.

    5

    Don’t hesitate to book Onix. Found them through Google, and from the jump they were extremely communicative. Expectations are laid out with their detailed service plans, so there is no room for ambiguity. I really loved that most! They have great business management + the website is so well executed. They send texts + emails, and even let me know when the crew was on their way. I booked a one-time move in/out cleaning, but I will definitely give them a call if I need regular cleanings. Eusieane & her crew of 2 were amazing, they worked some magic for us, were really happy we chose Onix :)

    5

    I booked Onix to clean my condo after we moved out. They were wonderful! They had very good communication and did a great and thorough job of cleaning every little bit of the building.

    2

    I have been Onix customer for almost 9 months. Initially gave them 5 stars after the first clean which was far from perfect bc I wanted to support local business, but felt I need to be completely honest so that any new customer can take this into their consideration when they’re hiring this company.

    The pros: Onix has one of the best systems in terms of text support, scheduling, etc. Everything is very streamlined and professional on this side.

    The cons:
    - Cleaning is so so. Very much bare minimum. The first couple of times the trash bags were left right outside the unit. To give them credit, they were willing to come back to make it right once I pointed out the issue.
    - If you’re a busy professional who’s hoping for a team to come to your house while you’re at work, they may not be the best company for you. It seems there’s a huge communication issue bc the people you text aren’t the people who actually do the work, and not every feedback or instructions get relayed accurately.
    For example, I have an electronic door lock on my unit and gave a very explicit instruction regarding how to enter (it’s actually just a 4-digit code like every other lock box). Despite this, they constantly struggled to get into the unit, broke the lock completely, and have locked me out of the unit a few times by putting in the wrong codes (causing the lock to go into safety mode) or locking the knob that I told them not to lock (bc I don’t have the key for). Once, they broke the lock and locked my dog walker out, causing my dogs to be locked inside of the house for more than 12 hours, unable to relieve themselves, bc I was also locked out and had to wait for the landlord to get off work to let me in

    Knowing the situation and wanting to continue to support their business, I asked a landlord to install a lock box with a physical key in case these types of situation happen again.

    Unfortunately, in the coming months, they continued to struggle to get into the house more than 50% of the times they came by.
    I continued to support their business, hoping that with time they would finally learn the routine and things would be more smooth.

    However, today they again struggled to use the same 4-digit code to let themselves in. The lock box was used for a physical key. After the cleaning was done, the key was left in a lock box, which was left totally open to the world. This meant that anyone could have gotten into my house and stolen everything after they left…

    After this event I could no longer stick by them, as these major inconveniences have now become a safety issue.

    I cannot imagine a 4-digit code being so difficult to handle, and thus have to assume that this is a communication problem yet again. There’s a customer file, compiled from customer communications to the company, but this file doesn’t get read by the actual people coming to clean your house. And sometimes the actual people coming to clean your house are different people each time.

    I’d say if you’re someone who’s going to be home to let them in, check their work, and see them out every time, then they’re probably not a bad company to use as long as you don’t mind a mid-tier sort of cleaning. However, and it breaks my heart to say this, if you’re a busy individual and just want a team who’ll come in on an automatic schedule - someone who are capable of learning the routine and respecting the instructions and safety of your very own private space - this is not a company for you.

    5

    Onix did a fantastic job. I can be a bit neurotic about how my apartment is cleaned and it was immaculate. Everywhere I looked was spotless, even the places I thought wouldn’t be touched at all. Everything was above and beyond cleaned. Would recommend them to anyone.

    5

    Absolutely exceptional!!! I was looking for a new cleaning company and hired Onix for an initial cleaning. Scheduling and communications were super easy, and three lovely ladies turned my place inside out in less than three hours. I’m not sure it has ever been this clean! They addressed every nook and cranny, and were extremely respectful of my space/ accommodating of my small yappy dogs. Pricing incredibly fair. Will ask for their help again!

    5

    We hired Onix before moving into our new home to do a deep clean. They did a fabulous job and helped to make me feel great about moving into a home that I KNOW is up to my cleanliness standards. They were also quick, thorough, and professional!

    5

    Marcela and her crew were absolutely amazing! We just moved into a new place and we got the deep clean— they made our place feel like home! They were super kind as well. Looking to set up recurring cleanings with them now

    5

    I hired Onix to do a deep cleaning of my elderly mother’s house which needed some TLC. The two ladies that came were amazing: they were on time, went right to work, and gave total focus on cleaning the place top to bottom. Highly professional and thorough, polite and meticulous. They deserve all the 5 star reviews!

    5

    My service was amazing 🤩. The cleaners were on time, friendly, and ver professional. I’m so glad I went with Onix. See you in two weeks.😀 my appliances were sparkling.

    5

    They went above and beyond, very nice people and clearly care about their customers satisfaction. I did a walk through of my apartment once they were done with the cleaning and everything was spotless, even took care of things I was not expecting them to do! Thank you so much!! Very impressed and will definitely be using your services again and will recommend you to our community.

    5

    I hired this Company for a deep cleaning of my home, and I couldn't be more satisfied with their service. The team was punctual, professional, and incredibly thorough. They paid attention to every detail, leaving my home spotless and fresh. Their friendly demeanor and dedication to doing a great job really stood out. I highly recommend them for anyone looking for top-notch cleaning services. I'll definitely be using them again in the future!"