Reviews of local pros in Fall River, Massachusetts

4.8 based on 1107 reviews Back to the listing
    5

    The technician was honest and got the job done at a fair price. Very good experience I had with this company

    1

    I would not recommend this company for any service. If I could give them zero stars I would, but I had to give them at least 1 star to post this. The customer service rep just called me and wanted me to pay $175 just because they came out to my house.

    When I made the appointment for service there was an error message that came up for a motor and drive issue, but when the tech came over the washer machine was working fine.

    So the customer rep (I wish I knew his name) told me that if I did not pay them the $175 just for coming out to my house and running my machine for a few minutes to tell me that there was nothing wrong with my machine, he was going to just send the bill to my house and when I don't pay the fee that he would report me to the credit bureau.

    That is ridiculous and his attitude was very unprofessional. I just want anyone else who is thinking about hiring this company, to take heed and make sure that your machine is actually broken before they come to your house. Otherwise you will get the nasty customer representative give you a call and demand you pay them the $175 just for coming to your house, whether they make a repair or not.

    If I were the manager at this facility, I would terminate this guy as a customer representative, but keep the technician, as he does not know how to talk to customers. If he was the manager, that just makes it worst. The technician was more professional than the customer rep. I had no problem with the tech. He was great to talk to on the phone and was helpful.

    I will make sure that none of my friends use this company as a repair service provider because of my experience. I will also reach out to Maytag and make sure that they are never referred to me as a repair shop if anything goes wrong with my washer or dryer in the future. Not sure how they managed to get a 4.4 star rating after being in business for over 10 years with this guy working for them. Hopefully, he's just a newbie...

    5

    The appliance repair technician provided excellent service. They diagnosed the problem quickly and had the necessary parts to fix it on the spot."

    5

    Quick and painless. Called had an appointment the following day.They were in and out , put the dryer back where it sat like nothing ever happened. Great service , honest and on Schedule. Will definitely use again in the future, thank you.

    5

    What exceptional service! I had an issue with my stove and they came to my house the next day and diagnosed the problem. Had to order a part and it came in the following day and they installed it the same day. Was very professional and reasonably priced. Would highly recommend.

    5

    best services

    5

    Fantastic, knowledgable and professional.

    5

    Great communication, good pricing and they kept work area clean which is important

    5

    Amazing service and communication I highly recommend Adam and his staff for anyones electrical needs and services they are top tier

    5

    Very promt and professional service. They even came out on a holiday weekend. The price was better than other quotes I received. They'll be my go to for electrical services going forward.

    5

    We were very satisfied with the update of our house service. Found him professional.prompt and knowledgeable. Would strongly recommend him.

    5

    Excellent work! Hired Adam for one of my rental/commercial projects and he did everything we asked for and more. Above and beyond experience

    5

    I’ve used Adam for a bunch of projects and he’s very highly recommended. He’s very well versed from commercial to high end residential. I can’t say enough good thing about him.

    5

    Great company, excellent work they do. On time from start to finish. Quality materials, top of the line, can get any better. I will be calling A.S.E. for everything for now on. The workers that they have top notch guys!! 5 stars from me that's for sure.

    5

    I highly recommend Adam Santos Electric! they do an amazing job. They take care of the electric in our multifamily houses and never fails to impress us you will not be disappointed the quality service and overall experience has made us a loyal returning customer.

    5

    I’ve worked with Adam for a few years now. His work is always top-notch. Very reliable, very fair with pricing. I recommend him to all my customers.

    5

    ASE electrical is a one stop shop for all your needs. We have used Adam and his team for all sorts of home needs, there is no job they can’t handle. This company is extremely professional, and responsive to the customers needs. 10/10 service and will never have to use another company. Thank GOD I stumbled across this team.

    5

    We had ASE wire our garage. Very pleased with the work. He was prompt, clean and professional . Highly recommend!

    5

    Highly recommend. They were fast,efficient, and courteous. Will definitely use them again!

    5

    Came to hang a ceiling light, identified an issue with my switches had it all done in under an hour. Friendly, informative, and affordable. Highly recommend!

    5

    ASE did excellent work. They rewired my kitchen, added lighting, upgraded my house amp service, and wired my shed. They were knowledgeable , professional, and easy to communicate. Highly recommend!