Appliance Repair reviews in Gloucester, Massachusetts

Today Tony completed the replacement of the solenoid switch for the ice maker in our fridge. As with prior service calls, the communication is great and the service is quick and thorough. I highly recommend 1st Choice for your appliance repair work.

Excellent communication. Got an appointment within 3 days. Technician arrived promptly and had my old rock-solid Kenmore washer fixed within an hour. It's good for another 20 years, I hope.

Alfredo did a great job. Very professional and friendly. Showed up on time and tested his work before he left.

Alberto made quick work of finding and fixing the problem with our diswasher and his wife did a great job of getting me an easy to understand bill for my files. Great teamwork!

Service was provided same day and despite the current political climate we now have ICE in the house. Friendly, helpful would definitely use again

We needed a new timer/cycle dial for our 5 yr old clothes dryer. Alfredo is knowledgeable, reliable and just the best and so is the company! Best customer service I've experienced. They text and email every step of the way. 1st Choice should be every one's first choice when it comes to appliance repair.

Easy to schedule, the tech arrived during the window our refrigerator repair was scheduled, was pleasant and professional. The price was reasonable too. Definitely would use again. Thanks to all.

Tony was polite, efficient, and solved all my issues. He was in and out in about 30 minutes and fixed three things. I would highly recommend this company.

Excellent service and their technician Tony was great! My washing machine needed a new part which he replaced the same day and got it working again.
I would definitely use them again for any appliance repairs.

1st Choice Appliance Repair is one of the best experiences with customer service, repairs and honesty. We have had Alfredo work on two of our dishwashers in the past 2 years. With the most recent cold weather snap. We suffered a frozen inlet valve. I call 1st Choice and I got an appointment within a few days. Alfredo showed up on time, knew what the problem was right away and fixed it and explained the issue in less than 1/2hr. He was friendly, polite and very professional. I highly recommend them if you need an dishwasher repairs.

Tony did a great job. I will definitely recommend you to others and will call again if I have any appliance issues.

Tony was on time, knowledgeable, professional and honest. He diagnosed the issue and got the dryer working again. Would use 1st Choice Applicance Repair again without hesitation.

Once again, the expectations were exceeded. Tony did an amazing job fixing my oven. He was quick efficient and explained everything.

Excellent service! Easy to schedule, Tony came same day. Very friendly and knowledgeable and honest. Highly recommend.

Called and left a message with Rose late morning, she promptly returned my call within the hour. She was able to schedule someone to come out that day, and Tony was able to repair the condenser fan without a problem.
Great service, highly recommend!

What a delightful experience it has been working with Alfredo and Rose. From first touchpoint to the last they have been responsive, professional, timely, reasonably priced and quite honestly just really nice all around people. I could not recommend them more highly!

Tony came in the window I was told. He was incredibly polite and explained everything. He was able to diagnose and fix the issue very quickly. 5/5 recommend

Alfredo did a great job! He was very professional, knowledgeable, and courteous. I will definitely recommend 1st Choice Appliance Repair to friends.

Alfredo was wonderful. It was really easy to get an appointment, he showed up earlier than anticipated which was a good thing and the problem was dealt with quickly. I will certainly use them again. Best of plants service I’ve ever had and I’ve had a lot.!!

We have used 1st Choice in the past for appliance repairs and find Alfredo very knowledgeable and pleasant to deal with.
We will not hesitate to use 1st Choice for any and all appliance repairs in the future.
Thanks Alfredo and Happy Holidays to you, Rose and your family.
Vince & Jane

Alfredo was friendly, prompt, and did excellent work. He fixed not only the main issue (fuse), but cleaned out vast amount of lint and replaced the cracking dryer belt.