Reviews of local pros in Gloucester, Massachusetts

4.9 based on 198 reviews Back to the listing
    5

    I initially hired True Shine to do a big Post construction cleaning. I was so impressed that I asked them to continue on for monthly maintenance. They have done a stellar job, paying attention to the priorities that I’ve asked them to set. They are cheerful, dedicated, and utterly dependable. They truly make Cleaning an art form.

    5

    We recently hired True Shine for a deep home cleaning service, and I must say they exceeded my expectations in every way. From the moment I contacted them, Jessica provided excellent customer service. She was friendly, accommodating, and truly understood our needs, especially considering we have an immunocompromised family member.

    The deep clean performed by True Shine was outstanding. They paid attention to every detail and made sure to thoroughly sanitize and disinfect every corner of our home. It gave us peace of mind knowing that our family member's health was being prioritized.

    Not only did they provide an exceptional cleaning service, but their professionalism and efficiency were also commendable. The team arrived promptly and worked diligently throughout the entire process. They were respectful of our belongings and left our home sparkling clean.

    I highly recommend True Shine to anyone in need of a deep home cleaning service. Their commitment to customer satisfaction and their dedication to protecting the health of their clients are truly remarkable. Thank you, True Shine, for your outstanding service and for providing us with a safe and pristine living environment.

    5

    Purchased a seasonal home that hadn’t been deep
    cleaned in a very long time. They tackled this big job, even staying until almost 7 PM to make sure it was perfect. Highly recommend!

    5

    Jessica and her team are truly exceptional. Before True Shine Cleaning Service, it was hard, if not impossible, to find cleaning and organizational help that was actually HELPFUL and whose services were totally WORTH IT! Have you ever had the experience of reluctantly deciding to hire someone to help who does a great job at first, and then from there, the quality of their work quickly goes down hill once you have signed on? That will never happen with Jessica and her team! They are a cleaning service that actually cares about your well-being and you can feel the difference in how they approach their work and try to continually improve and ask for feedback. As someone who also runs a small business, I particularly admire Jessica's work ethic, responsiveness and professionalism. True Shine's contribution to my household (and my business space) significantly improves my ability to be present to myself and others. Thank you True Shine for your good work!

    5

    Jessica and her team are great, always on schedule, polite and very professional. The place is always spotless after their visit.

    5

    Professional, courteous and clear with all communication up until scheduled cleaning. Arrived exactly at promised time. From too top to bottom my house shines, looks amazing and has never been so clean. I am very pleased. I highly recommend True Shine you will not be disappointed!

    5

    Jessica and her team did a fantastic job cleaning my long overdue dusty home including cat hair & with kindness/security to cat. I appreciate their non-toxic products. They worked hard on this deep cleaning and I am scheduling future visits. I also love that they are part of a network that shares part of their proceeds so that they can provide cleaning services to cancer patients in need.

    5

    Always prompt, always excellent service! After using another cleaning company that had to reschedule us constantly, we are so pleased to have found True Shine Cleaning Services.

    5

    The company did a deep clean for us that was quite challenging but they rose to the challenge and did a great job! We highly recommend True Shine.

    5

    It was super easy and fast to organize the service. The cleaning was excellent and the cleaners very courteous. Very happy with the service!

    5

    We switched to this company after our last one was inconsistent and constantly missing areas. They have been cleaning our office for the majority of the year and always do a great job, don’t miss anything, and are very consistent. I highly recommend!

    5

    This was our first summer using Trushine, but WOW were we impressed. They’re super professional and flawless in their cleaning. They’re organized, reliable and didn’t miss a single cleaning!!!

    5

    Incredible experience! I've hired cleaners before and have always been well satisfied with the results, but True Shine really met and exceeded my expectations for my office's seasonal deep cleaning. They even cleaned out and organized a disaster utility closet I did not expect them to tackle. Booking process was a breeze, fast responses and excellent communication.

    5

    The team members are very prompt, courteous, and efficient. The details of their work sets them apart, scheduling is very easy and the communication surrounding services is outstanding.

    5

    We have been very pleased with cleaning and professionalism of the team. We have a 3 bedroom 2 1/2 bath house. I highly recommend True Shine

    5

    Hi Jessica,
    I want to thank you and your team for the excellent cleaning work they did. I was very pleased with the results — your dedication and attention to detail really show.
    Thank you so much for your effort and professionalism.

    5

    Very first deep clean in years. Incredible job by a team of 3. Just samples- 70+ spice bottles- every one wiped clean. Complicated baseboard detail- all crevices cleaned. 9 foot hardwood ceilngs and beams- all dusted clean. Amazing job by True Shine.

    5

    Jessica and her team are the best around! They are very consistent, flexible with schedules, and most importantly very sweet people. I recommend them to everyone!

    5

    Jessica and her team did a deep clean of my house. My house has never felt so clean!
    Her team arrived on time and ready to work! They were friendly, polite and respectful. I am extremely pleased with the work that was done!

    5

    The True Shine Team are very thorough from start to finish! They are also great in following up at the end of the job. My house shines!!

    5

    Consistency and high standards describe Tru Shine Cleaning Services. I also love that they have their own non toxic cleaning supplies. It is better for people who clean on a daily basis (Tru Shine employees!) and better for the environment. They are timely and exceed expectations consistently. The owner, Jessica is a top notch business woman and a premier service provider.