Reviews of local pros in Hanover, Massachusetts

4.8 based on 726 reviews Back to the listing
    5

    Mark was awesome and new his stuff. I was very impressed!

    5

    Mark was very professional with great customer service, He did a great Job

    5

    Professional, knowledgeable and good communication. Highly recommend.

    5

    Arrived on time. Had replacement parts on hand. Performed the repair fast and was very professional.

    5

    Stephen was Fabulous. Professional, communicative & thorough!

    5

    Quick with the repairs and was very knowledgeable. Explained everything in detail. Would highly recommend!

    5

    Wintley was great! Friendly, polite, and knowledgeable. I would recommend!

    5

    Mark was great! Diagnosed and fixed the issue quickly and efficiently.
    Thank you!

    4

    The service person was great. Very communicative. In this day an age the expectation of the service call window, is out of touch with most other service calls. Having to wait all day is ridiculous.

    5

    John did a great job, quick and courteous.

    5

    Wintley was excellent. A true professional. He went above and beyond
    and made sure to know what the issue was and rectified the problem.

    5

    Sean M was very knowledgeable about the Kenmore Elite (LG Brand) and most impressively had a compressor in his van (common issues with LG linear compressors). Labor was high, but that is an LG/Sears issue, not Sean's.

    5

    Quick service and Tim was very professional and completed our repair as indicated.

    4

    Zach was fantastic. He helped unload the fridge. And replaced the parts that were ordered very quickly

    1

    Our fridge was serviced by two technicians. The new part put in. Ironically when I put the bottom drawer temp control back on (it was turned off) we have the same noise. The problem was not fixed

    5

    A&E (MARK) WAS QUICK TO TEXT AND RESPOND QUICKLY...VERY PATIENT AND ACTUALLY 'LISTENED' TO MY ISSUE... HE CAME SAME DAY AND WAS THOROUGH AND GAVE ME HOPE THAT THE DAMAGE HOPEFULLY WILL BE COVERED BY WARRANTY...STOVE ISNT EVEN 1 YEAR OLD YET!!! HE WAS PATIENT AND KNOWLEDGEABLE...WELL DONE

    5

    Authorized extended warranty services on Samsung Fridgerator

    5

    Zach was awesome! Explained everything detail of the repair and made suggestions to fix the problem!

    5

    Polite, experienced, even if they could not fix it

    1

    Unresponsive, nightmare 1-800 experiences. 7 weeks to complete a repair that took 15 minutes. Appointments canceled and no showed multiple times. No escalation paths after each cancelation would take an additional 2 weeks to rebook.

    5

    Service experience was a joy. The tech came on time was here a short while found my problem, solved my problem and fixed it. Thank you for a wonderful experience. Expected to have to purchase a new dishwasher, now I don't.