HVAC reviews in Haydenville, Massachusetts

They came in to make sure my gas stove was up to code. They responded quickly and were very professional. I would recommend them!

I am very pleased with their expertise and professionalism. Carl did a wonderful job with our toilet, dishwasher and shower valve. Fast and efficient. Great work!

The BEST - Bob Schneider is an artist who happens to be a plumber.
Leslie and Ann are wonderful. Still the BEST - and what I mean about Bob being an artist - he is an artist as a plumber, truly.

The plumber sent out was a great guy. He was professional, polite, and very knowledgeable. He was glad to show me what he was doing and answer any questions I had.

Hopefully I don't need a plumber again anytime soon, but this si surely where I will be going.

Schneider put in a furnace 6 years ago. They screwed up the condensation drain from the beginning and it backed up. The entire inside mechanical filled with water. They “fixed” it and the motor burned out. When i called the on call person he responded saying “did you pay your gas bill” and “do you need me to come out.” When i responded yes they were annoyed. It’s was 22 degrees! We called the next day to get it fixed and i questioned if the condensation was the issue all along and now they are refusing to fix it at all. It’s December and we have kids. Do not use this business.

Clear communication is a pretty essential part of doing business. My experience with Schneider Plumbing is that the connection between the office and the plumber in the field is totally chaotic. I put in a call to these folks as a new customer and I clearly asked if they could come within two days time. They assured me they could. They didn't. If they said the may not be able to, I would have been happy to keep looking around. Two days later, we're still without running water, and we're starting the process over. They may provide quality service when they show up, but making false promises and sharing misinformation two days in a row gets you a 1 star rating from this guy.

Bob really helped us out of a jam, rats had destroyed my mom's hot water heater, Thanksgiving was around the corner, and we were having Thanksgiving dinner in my mom's house which would not be possible without Schneider Plumbing & Heating. They saved our holiday. Definitely recommend them, they will not let you down.

These folks are great. Came out for an emergency plumbing issue without any notice a few years back and they charged us super fairly despite the opportunity to price gouge and exploit. Plumber was a kind man who explained everything clearly and went above and beyond to get our house back in working order. More recently, they were willing to modify their jam packed schedule to fit us in for a dishwasher installation that was needed right before I was scheduled for a major transplant surgery despite them being booked out to the max- those little bits of community care and compassion make Scheider's our neighborhood go-to plumber. Thanks again for being so compassionate and going above and beyond to help out a neighbor in a time of need. Highly recommend!

Schneider plumbing/heating has helped me out in my house a few times already-And all I can say is what a wonderful job and what knowledge!!! They never talked down to me, they explained everything in ways that I could understand, and I am extremely happy with the company!!