HVAC reviews in Lexington, Massachusetts

I appreciated how quickly they got back to me every time I needed something.

I liked how everything moved forward without long waiting periods.

Tried the lamb kebab at baku café and honestly the meat was so tender and full of flavor

Looking back, Im really thankful things got handled as quickly as they did.

I expected a headche and thing actually turned out pretty smoth

I thought I was going to be stuck for hours and thankfully that wants the case at all

The nade what felt like a huge problem feel much smaller pretty quickly

I appreciated that I wasn't left waiting around without updates.

Things moved forward naturally and wirhhout unnecesary waiting

They handled things in a way that nade me Feel a loto less worried

They helped save me a lot of unnecefrustation honetly

The got things moving immediately and that honestly helped Lower my stress level

First Class Chimney Cleaning took care of all our chimney and fireplace needs. The team was friendly, respectful, and really knew their stuff when it came to sweeping and maintaining our chimney. Everything you want when someone comes into your home to do this kind of work. We’ll definitely be calling them again for any chimney services in the future. Highly recommend!

a customer needed chimney cleaning in lexington and called a local company. after a chimney fire, they decided to use another service. they told me that when they hired herbert from the chimney sweep team, it was a great experience. he was very professional, polite, and really knew his way around chimneys. they said it was the best customer service they've had in ages. everything was handled with care and respect, and now their fireplace works perfectly. highly recommend for anyone needing a chimney sweep in the lexington area.

i recently had a chimney inspection at my home after having my chimneys worked on a few years back. the team showed up right on time, got to work cleaning and checking everything, and took the time to explain what they found. ross was the technician who helped us—he was super careful, really knew his stuff, and answered all of our questions. this visit was a perfect follow-up to when they rebuilt one of our chimneys and put on sturdy new chimney caps. i definitely recommend their chimney sweep services if you want your fireplace and chimney to be safe and ready for the cold weather.

WARNING THIS IS A SCAM. We called confirmed an appt. with this chimney company and they confirmed they could come in a few days. When they arrived they seemed professional enough. Did the cleaning (or so we thought) and spent a few hours at our home. It started to take a turn when they were upselling new chimney caps and other adds-ons, their invoice had a name that was not "first class" and they wanted cash. We obliged after the holidays but then upon actually using our fireplaces it was like they were never cleaned. Clearly a clog and smoke filling the room. We called back a few times and no one would answer our calls FOR MONTHS.

First Class Chimney Cleaning is truly excellent. Everyone I spoke with was friendly and trustworthy. After my CO alarm went off at my home in Lexington, the energy company suggested I get a chimney inspection. I called a few places but got really high prices until I reached out to First Class Chimney Cleaning. Brendan answered the phone and was clear and fair about the process. A technician came out the same day, even though I called pretty late. He checked the entire chimney and let me know it was safe to use, so we could turn the heat back on. There was no charge since there were no issues found, which really surprised me. I’ve never met a chimney company so honest. I will definitely recommend them to friends and family.

The service was excellent, with clear communication and always arriving right on time. I’ve had my chimney cleaned by First Class Chimney Cleaning several times now, and I plan to keep using them. Brendan answered all my questions with a friendly attitude and gave me helpful tips on keeping my chimney clean and safe. They never charge more than the original quote, and sometimes even less if certain work isn’t needed. It’s great to see a company that only does what’s necessary and doesn’t add extra charges. The customer service is outstanding!

It was such a relief to find a chimney sweep company that is honest and really knows their work. Herbert explained everything to me in simple terms, and even showed me photos from inside my chimney and on the roof. He pointed out what had been done well and what needed fixing from before. He came up with a cleaning and repair plan that fit my budget, and there was no pressure or scare tactics at all. I heard great things about First Class Chimney Cleaning from neighbors in Lexington. I’ll keep using them for as long as I live here and happily recommend them to anyone who wants to keep their chimney and fireplace safe.

First Class Chimney Cleaning did an excellent job sweeping, inspecting, and putting in a new flue liner and cap, along with making some repairs to my old chimney and furnace flues. Ross was very professional and even offered an interest-free payment plan, which made it much easier to manage the cost. I would definitely recommend their chimney sweep services.

I’m really happy with the service. Setting up an appointment was simple, and the team handled our dryer vent cleaning, chimney inspection, and full chimney sweep in under an hour and a half. They also put in a new damper and caps. Now we feel safe and ready to use our fireplace as the weather cools down.