HVAC reviews in Lowell, Massachusetts

4.8 based on 165 reviews Back to the listing
    5

    Experienced, honest, and very professional at a reasonable price.

    5

    Very responsive and helpful! Their expertise kept my family safe and got our heating system up and running. Highly recommended.

    5

    Matt saved me a flooded laundry room, stress, and a whole lot of money. Saturday of Memorial Day weekend I discovered a serious leak in the laundry. I called 7 plumbers and only two could come out; because of the holiday, it'd be $520-$840. Matt Buss talked to me about the issue, asked me to send him a video, and then actually explained over the phone how I could fix it myself for $30 in parts! Absolutely extraordinary. And I'm a woman, so I haven't had a lot of plumbers tell me "I think you could probably do it". But do it I did and I'm so grateful! It would have been so easy for him to just tell me I needed a pro and charge anything he wanted. I will be calling him the next time I need help--and hopefully actually pay him at some point!

    5

    Very professional, knows what he's doing, honest. Matt Buss is not your average grungy plumber. He is well-spoken, clean, neat, and kept the job site very tidy. He clearly likes what he does.

    He came out Saturday night after Thanksgiving to fix a leak in my basement....who does that? Two other plumbers wouldn't. He saved my weekend, week ...and thousands of dollars of wainscoting.

    5

    Matt Buss is very professional - he is prompt with his responses, he shows up when he says he will and most importantly, he does great work. I would recommend Matt to anyone that asked. He installed a new furnace for me and provided me excellent service and is always ready to answer any questions I may have. A+ service!

    5

    Matt is the best of the best - reliable, responsive, hard-working, and super smart. I sleep easier knowing that I can always call him when something goes wrong. Highly satisfied, would definitely recommend.

    5

    Great experience! My poor dad's heater and water heater broke at the same time and I was looking for estimates. Matt was quick and professional and gave me a good recommendation on replacing our water heater with a trusted brand along with a reasonable price. He came through the next day and was did a great job in putting in the new unit. Their work comes with an one year warranty and the product has a lifetime warranty so we don't have to worry again for at least some time. Flexible, responsive, professional, and reliable. My dad is fully satisfied.

    5

    Very reasonable pricing and friendly service.

    5

    Very professional, timely, and upfront about costs. Highly recommend.

    5

    “I had a fantastic experience with the installation and maintenance of my air conditioner. They were extremely punctual and did an excellent job. I’m very pleased with the service!”

    5

    When my 5-year-old furnace stopped working, I first contacted a large local HVAC company. They condemned the unit and quoted me $15–20K for a full replacement. A family member referred me to NI HVAC for a second opinion, and I’m so glad they did.

    Ismael and his team came out the same day I called and had my furnace running again within an hour. He returned the next day to correct the original installation design issue and bring the furnace and ductwork up to code—all within 48 hours of my first call.

    I was extremely impressed by Ismael’s honesty and professionalism. It was clear he had my family’s best interests in mind, not just a sale. The cost was very fair, and most importantly, I didn’t need a new furnace after all.

    I’ll continue to use NI HVAC for all my heating and cooling needs and strongly recommend them to anyone looking for trustworthy, knowledgeable, and reliable service.

    5

    Excellent service! NI HVAC is professional, punctual, and very attentive. High-quality work, fair pricing, and great customer service. Highly recommended!

    5

    So happy with my experience! Fast, quality, and clean service! Would recommend this company to anyone.

    5

    My experience with Eagle Prime has been outstanding! Last summer during a heat wave our AC went out. David sent a tech out within a couple hours and he had the part to repair it on the spot. This past weekend during single digit weather our heat went out. David sent a tech out a couple hours later and determined a new motor was required which they ordered and came back and fixed it. Not having heat or AC on those extreme temperature days is highly stressful so it’s reassuring knowing I can just send David a message and it will get taken care of.

    5

    The team at Eagle did a great job installing our heat pump systems at our new construction home. They were knowledgeable, polite, fast and professional. Thank you for helping make our house a home.

    4

    I couldn't have asked for a better experience. My air conditioning system failed on an extremely hot day. Luckily, I discovered Hunter & Sons AC Heating & Cooling online and they were swift to react. Ernest inspected my old unit and recommended a new one due to its age. They provided me with a portable AC while they installed the new Lennox system. Despite the scorching heat in the attic, Leonard and Roger worked tirelessly throughout the day to ensure the task was completed. I'm truly impressed with their dedication, response time, quality of work, and professionalism. I strongly endorse Hunter & Sons AC Heating & Cooling to anyone in Lowell in need of top-notch HVAC services.

    5

    I had Ernest from Hunter & Sons AC Heating & Cooling install a furnace and do some maintenance for me. I was really impressed with the quality of his work and, even more importantly, his honesty. As an engineer, I pay close attention to the standard of work and the integrity of the technician. My experience showed that Ernest and his team are very skilled in their field, understand the technology they work with, and embody classic values. Additionally, their pricing was quite reasonable, and I now rely on them for all my heating and cooling needs.

    5

    I reached out to Hunter & Sons AC Heating & Cooling when my furnace stopped working. Impressively, they were able to respond on the same day. Derek, the technician, had no trouble identifying and resolving the problem. I had considered getting a new furnace entirely, but after discussing my situation with Derek, he wisely suggested the more cost-effective option of repair. Today, I found my furnace not working again, due to its age and inevitable need for replacement. It wasn't unexpected. I contacted Hunter & Sons AC Heating & Cooling once more and, just like the first time, they managed to respond on the same day. Derek returned and had my furnace up and running within minutes. This kind of exceptional service really shows how much they value their customers in Lowell.

    5

    This company is truly exceptional. My furnace stopped working while I was going through a tough time, and Hunter & Sons AC Heating & Cooling replaced my entire furnace at no charge to me. They even provided me with over a year's worth of filters and a new thermostat. Roger and Nolan installed the furnace in under three hours, despite my dogs barking away in the bedroom. What kind-hearted individuals! I've never seen such generosity from a large company before. It was a wonderful experience. They reached out to me, I shared my situation, and by the afternoon, they had completely installed the new unit. I'm still amazed!

    5

    I had a fantastic experience with a technician who assessed our needs for a new furnace. He provided us with options without being pushy at all. He actually advised us against spending extra on a variable speed motor since it wasn't necessary for our situation. He also suggested that we didn’t need to replace our A/C at the same time, which no other company mentioned. When he noticed my wife and I were close to making a decision, he kindly stepped out to give us some privacy to discuss our options. Although we weren't in an emergency, he had availability for the very next day, which was super convenient. The installation team, Marvin and Roger, arrived right on time at 8:30. They introduced themselves politely and explained the work they would be doing. We let them in through the back door and left them to get to work. True to their word, they finished well before 2:00. They did a great job cleaning up afterwards and even walked us through the features of our new furnace before they left. It’s only been a couple of weeks, but we are really enjoying the new furnace. We chose a high-efficiency model that offers a comfortable and even heat distribution. Thanks to the technician's suggestion, we ended up with a quiet system that meets our needs perfectly. Plus, the pricing was straightforward, and that’s exactly what we paid upon completion.

    5

    I was lucky to find this HVAC company. I appreciate all the reviewers who recommended them. I have a high-tech boiler that other places wouldn’t touch, or they just tried to sell me a new one for a lot of money. Leonard came out and did a great job. After quickly checking the system, he tested all the parts inside and outside with the skill of someone who’s been doing HVAC work for decades. In about an hour, my boiler was working perfectly again, and both the hot water and heating systems were running smoothly. Since it was summer in Lowell, I also asked Leonard for some advice about my air conditioning, and he gave me several useful tips that finally made it comfortable to sleep upstairs.