Home Services reviews in Malden, Massachusetts

On time, great cleanup at the end, professional demeanor and on budget. What more can you ask from a contractor? Do yourself a favor and call ABH. And NO, I am not his mother writing this.

The owner of this company went out of his way to donate masks to us for the frontline healthcare workers at the Beth Israel Deaconess Medical Center Medical ICU. During the early stages of the pandemic, the owner and his family hopped in their car and drove pretty far to drop the donated masks to us! He could have easily kept them to protect his family, but he made the selfless choice to donate to us, healthcare workers in crisis. That says a lot about his character, I would choose to support him for disposal services no matter what. Support a local small business, owned by an amazing man!

I had a bunch of debris that I needed to get rid of and the city wouldn't take(old fence, fence posts, etc). I called Tony and they sent a truck over right away. They took the stuff away and the price was great. I will definitely use them again. Fast and reliable.

Highly recommend ABH Services. Called for a pick up, they came the same day.
The team was fast and polite. Thank You Team.

Hidden fees, lack of communication, unclear terms and conditions, and aggressive communication = 1 star.

Horrible experience. And now that I am seeing another review below- I am not surprised. We scheduled a dumpster rental to remove some floor boards and dirt from a basement. Scheduling delivery of the dumpster was easy (one star!). I reviewed the terms and conditions that were sent to me, and as a very organized person made sure we followed them correctly. Per the terms and conditions, we contacted ABH 24 hours in advance to pick up our dumpster. We did this on this day specifically before a big storm was coming as we knew that the dry dirt in our dumpster would increase by about 20% weight when wet.

I called all throughout the day on Thursday (no answer), emailed and left a message to be sure we were on the schedule. We were prepared to remove some of the material if needed to avoid exceeding our weight capacity. Mind you, there was NOTHING in the terms and conditions about overage fees. ABH never answered the phone on Thursday. I finally received an email saying we were on the schedule. So my understanding was that since we were on the schedule we didn’t need to worry about removing debris before the rain.
I even called again on Friday and requested that we be called prior to pick-up so I can make sure someone was present, ABH agreed. Never got a call and the dumpster wasn’t picked up on Friday, or Saturday, or Sunday. Finally on Monday it was picked up without a call.

We were then charged and additional $300 for overage fees. These fees are in **no way outlined in the terms and conditions**. I made a friendly call asking about getting PART of the overage fees reduced since part of the increased weight was due to the rain, which wouldn’t have been an issue if ABH would have picked up the dumpster on time.

Tony called me back and the rude, condescending lecture started. He said that even though I scheduled a pickup they could come anytime “2 days later, or 2 weeks later”. This was in no way communicated to me, nor was it in their terms and conditions. Not to mention there is no mention of overage charges in their terms and conditions.

I wasn’t asking for a handout, I was asking for a fair adjustment. They didn’t pick up the dumpster when they were supposed to which led to increased weight, this additional weight should be on them. They also didn’t mentioned overage fees in their terms and conditions which is dishonest. So this is where they really lost major points.

They also lose points for the unprofessional and extremely aggressive manner in which Tony communicated, not to mention they didn’t answer for the phone for an entire day. I am in no way an over-sensitive person (I teach middle school so I have very thick skin) and the way Tony talked down to me was honestly embarrassing, offensive and completely unprofessional. He could have easily apologized for the lack of clarity around what “scheduling pickup” actually means and been upfront about the hidden fees, and just recognized that his terms and conditions are unclear, but he was completely rude and aggressive, and offered no apology.

Hidden fees, lack of communication, unclear terms and conditions, and aggressive communication = 1 star.

They took my old mattresses. The online website was very easy to use and set up. The price was cheaper than most places I had contacted. They don't really answer many phone calls but if you leave your number on the message machine they will call you back. Overall I give 4 stars. Good service. It's disappointing that you have to pay to dispose of mattress but at least they can help you. I recommend using this company.

I'm sure they are a great company but i was in that fire on Orleans vs maverick st. Now I walk by every night thinking a kid may fall into this mess with rebar sticking out. Please fix the openings as we have already had enough horror on this location

Tony and his company demolished an oversized garage on my property, and I could not be more happy with the work they did. Tony was very easy to reach throughout the process. The demo was done quickly, the ground was leveled, and as Tony said when I first met with him, there wasn't a single nail or any debris to be found in the driveway upon completion of the job. I highly recommend ABH Services.

Highly recommend ABH. I needed a basement clean out and Tony stopped by to provide an estimate. Scheduling was super easy, and on the day a truck with 3 guys showed up right on time. They were very professional, checking with me when they had questions. They also cleaned up afterward. I will definitely use them again.

Photo shows basement before (top) and after (bottom).

ABH provided an open top dumpster for a construction project we had end of last year. Krystal and staff were responsive. Was worried the dumpster wouldn’t be able to get in our driveway, however the drivers were able to deliver and remove the unit w/ no problems. Highly recommend ABH for any and all of your disposal needs. Would give more than 5 starts if I could. Will use their services again! Thank you ABH!

Big thanks to Tony and ABH services. I have used them many times for clean outs and demo on job sites. Their whole crew is very professional and they leave the job cleaner, then they found it.
I can't say enough about them.
Thanks!!!!

Had some stubborn marks that wouldn’t go away. They managed to clear most of them and improved the overall look. Impressed.

They arrived on time, worked efficiently, and gave careful attention to every detail. The carpets looked fresh, spotless, and renewed after the cleaning. Their commitment to quality work and customer satisfaction truly stands out. Highly recommended for carpet care services.

Dust and allergens were deeply embedded in the carpet fibers and they were extracted completely which improved indoor air quality and created a healthier environment.

Heavy foot traffic had caused the carpet fibers to flatten and lose their texture and it was cleaned and lifted properly which restored softness and improved overall comfort.

Several stubborn stains were affecting the look of the carpet and they were treated carefully using proper methods which lifted the marks and restored a clean surface.

Excellent service because they focused on deep cleaning rather than just surface washing, which made a big difference in how fresh and soft the carpets felt afterward.

Their team carefully inspected our carpets before starting and used the right cleaning method for different fabric conditions, ensuring safe and effective results.

Their service not only improved carpet appearance but also helped create a healthier indoor environment by reducing dust and allergens.

Overall, their deep carpet cleaning provided exceptional results that enhanced cleanliness, freshness, and the long-term appearance of our flooring.

Bad service and they don’t vule of time