House Cleaning reviews in Malden, Massachusetts

As new homeowners, we've made a habit of regularly cleaning our carpet. In the past, we used another service but weren't pleased with their work, so we decided to look for a local company. That's when we came across Town & Country Carpet Cleaning, which had excellent reviews, so we made an appointment. We were already hesitant about using our previous service, but roger really solidified our decision to switch. roger's work was far superior to the other carpet cleaning services we'd used. He was honest, offered fair prices, and made sure we were satisfied before he left. We really appreciate his honesty and he's definitely gained another loyal customer. we can't recommend them highly enough!

Absolutely thrilled with this carpet cleaning service! A colleague recommended them to me, and I was curious about how effective dry cleaning could be. Thanks to Marvin and his team, it became clear that you can indeed walk on the carpet immediately after cleaning, and the carpets were genuinely clean! Not only have the two-year-old stains vanished, but the carpet pile has also been rejuvenated, making us fall in love with our 'fluffy' carpets once more! Marvin took the time to explain the process, performed a test section on the most soiled area, and worked alongside his team. Three guys managed to clean almost 700 sq ft of carpet/area rugs in just two hours! If I had tried doing it the traditional way myself, it would have taken me the entire weekend! Can't wait to have them back next year!

Roger is incredible. He treats carpet cleaning as an art form. His craftsmanship is exceptional and precise. To describe his work in just two words: Truly Awesome! If you’re looking for a quick fix, you might want to consider other options. However, if you desire something special, genuinely beautiful, and durable, crafted with high-quality materials and installed flawlessly, then this service should be your top choice. It may not suit everyone, but if someone wants their carpets cleaned to their specific requirements, Roger is the right person for the job. Even if you have just a concept in mind, Roger will collaborate with you to create exactly what you envision. He is a true artist and delivers outstanding results. This level of quality does take time. Others might offer lower prices, but the beauty and excellence of Roger's work make it worth every penny. Without a doubt, if anyone were to ask for a recommendation for exceptional carpet cleaning services, I would suggest Roger without hesitation. On a scale of 1 to 10, I would rate this service an 11.

We had an excellent experience with Marvin and his team. Our upstairs has very old light-colored carpet that we want to maintain for a few more years while our kids are young. The carpet had many stains from the previous owners. We tried using a wet carpet cleaning machine, but it didn’t really help with the stains. I was a little unsure if the dry cleaning would make a difference, but Marvin was happy to do a sample first to show us the results. The customer service was fantastic. I am extremely pleased with how it turned out. Our carpet looks nearly new! And the price is just amazing! We will definitely have our carpet cleaned at least once a year now.

Town & Country Carpet Cleaning did a fantastic job cleaning our carpets. Roger showed up right on time and clearly explained the whole process, including how long it would take for everything to dry. He put pads under the heavy furniture to help the carpets dry faster. Roger answered all my questions and even gave me helpful tips I hadn't considered. He noticed some deep stains and was able to get them out with a second treatment. He also let me know that if any stains come back because of wicking, I can call and they'll come back to fix it. This is my second time using their carpet cleaning service and I'm very happy with how fresh and clean the carpets look.

Town & Country Carpet Cleaning was fantastic! From the moment I spoke with Derek, the professionalism was evident and my needs were thoroughly explained. Roger was extremely professional, amicable, and respectful throughout the service. The task at hand was to power stretch and thoroughly clean my carpets in Malden. The job was done efficiently and the result was simply breathtaking. It actually looked even better than when it was first installed. It was so pristine that I was hesitant to even walk on it. I would give them a rating of 5+. I was truly satisfied with the service I received from Town & Country Carpet Cleaning.

I recently had a fantastic experience with a carpet cleaning service! The team arrived on time and suggested using a brush to lift and fluff my carpet before starting the cleaning. I had six rooms, two hallways, and a stairwell cleaned, and some of the carpet was quite old. They made everything look almost brand new and managed to remove stains that other companies couldn't tackle. They even moved some light furniture for me and offered to vacuum a room I hadn’t gotten to yet. The service was amazing, and I will definitely be using them again!

We have been using Town & Country Carpet Cleaning for many years to clean our carpets, and they always do a fantastic job. It's always a pleasure to work with them. This year, we decided to try their patio cushion cleaning service for the first time. We had some white cushions that were really dirty and stained—I was almost ready to toss them out, but I thought I’d give cleaning a shot. Marvin worked his magic! They look brand new! Just another reason to appreciate the wonderful service and professional work that keeps our home looking beautiful.

My carpet and couch really needed a good cleaning after being neglected for so long. I reached out to Town & Country Carpet Cleaning just to get an estimate. The price was so reasonable that I decided to hire them immediately. They scheduled a time that worked for me and performed a deep cleaning. Wow, the carpet and couch turned out fantastic! I was surprised that all the stains came out. I chose them because of all the great reviews about the company. I will definitely hire them again because, honestly, they are the best in the carpet cleaning business. I appreciated that they came to my home for the estimate and their pricing was excellent. I will be a repeat customer because they did an incredible job on my carpet and couch that were over ten years old. I highly recommend their services!

Just had Town & Country Carpet Cleaning steam clean the carpets and area rugs at one of our places in Malden. The service was fantastic. Communication was excellent throughout. I accidentally booked for the wrong day, but they were very helpful and quickly fixed the schedule. Even when all the street parking was blocked off right before their arrival, they handled the situation smoothly. The cleaning was done professionally and cost much less than other quotes we received. I believe the technician was Derek—very friendly and clearly experienced. We've tried several other carpet cleaning companies in Malden, and this was by far the best experience we've had.

I highly recommend Town & Country Carpet Cleaning for anyone with carpets. As someone who works with dogs, keeping my carpets clean can be quite a challenge. I have used their services twice and have even referred them to clients with kids or pets. I just wanted to express my gratitude for the excellent carpet cleaning service you provided. The team was incredibly courteous, professional, knowledgeable, and prompt. Our carpets look amazing now and feel like new! The sofa you cleaned looks fantastic too! Your professionalism and attention to detail are truly impressive. Based on our experience, I can confidently say that in the future, you will be the only company we contact for our carpet cleaning needs. Thanks again!

We just had five wool/silk carpets/runners professionally cleaned with incredible results. The carpets appeared brand new after their cleaning process. We've used their services in the past on the same carpets and were equally impressed this time around. They are skilled at cleaning and handling high-quality carpets, meeting all of our expectations. Their prices were fair and included pickup and delivery of the carpets. We can't recommend this carpet cleaning service enough and will definitely be using them again in the future. Thanks, Roger and Derek!

town & country carpet cleaning really knows how to get carpets and rugs looking great, since they've been doing this for three generations. i trust small family businesses with my valuable carpets because you get helpful advice from the owner along with great service. after they cleaned my rugs, i loved them even more! i found them after another company made my rug look dull, but these guys brought back the shine. don’t make my mistake—try them first before anyone else. you’ll want to use them again.

I had been putting off cleaning my carpets for a long time, but they really needed it. My dog had some health issues and there were stains on my light-colored carpet that I just couldn’t get out myself, no matter how hard I tried. After a while, the stains and dirt really started to show, and I knew I needed professional help. When I finally called a carpet cleaning service, Roger came out to help. He recommended a deep cleaning for my carpets, but I decided to go with the regular cleaning instead. Even with just the standard service, Roger worked really hard to get out as many stains as possible. He used all kinds of cleaning solutions and tools to treat the spots, and by the time he finished, my carpets looked so much better! The dark spots were much lighter, and overall, the carpet felt fresh and almost like new. I was really happy with the results and the price was fair too. The company cares a lot about their customers and treats them with kindness. Roger listened to my concerns and did a fantastic job. If you need your carpets cleaned, I definitely recommend this service!

We had a water emergency late at night when the bathtub on the second floor overflowed. Water soaked right through the carpet and flooring, making its way down to the first floor. We were really worried and started calling for help around midnight. Town & Country Carpet Cleaning answered our call promptly and gave us helpful emergency instructions over the phone, which made us feel a lot better and let us get some rest. When they arrived, Roger and Marvin worked quickly to dry out our carpets and floors completely. The team was professional, and they explained their pricing clearly from the start. The service was reliable, and I would definitely recommend them to anyone in Malden looking for carpet cleaning or water damage help.

I recently bought a second-hand hand-woven Persian rug that had been stored away for a long time and really needed a deep cleaning. Town & Country Carpet Cleaning did a fantastic job with it. They picked up the rug from my place, carefully cleaned it by hand, and brought it back looking as beautiful as ever in just a few days. Roger was able to share some interesting details about the rug’s background and gave me helpful tips on how to keep it in good shape. My rug looks fresh and vibrant again, and I’m extremely happy with the results. I’ll definitely use them again and recommend their expert carpet cleaning services to anyone who wants special attention for their valuable rugs.

This is the best area rug cleaning service I’ve ever used! Roger was so flexible with my busy schedule—he picked up my area rugs right from my home in Malden and brought them back looking spotless and smelling fresh. I also tried their carpet cleaning solution because it works so well. When my first delivery went missing, I called to order more and Roger personally brought it to my door just two days later! The customer service here is truly above and beyond. I highly recommend this company to anyone needing carpet or rug cleaning. I’ve already shared their info with friends and family. Keep up the great work!

town & country carpet cleaning was great! i asked for an estimate and they got back to me really fast. it was easy to set up an appointment, and they came out to clean my rug just a few days later. they kept in touch the whole time and arrived right on schedule. roger was really friendly and easy to talk to while working. my main issue was dog urine stains on my beige wool rug—they explained all my options and were upfront about what results to expect. to fit my budget, we did the cleaning and disinfecting right in my apartment instead of sending the rug offsite. the stains have already lightened up and my rug looks much fresher! if my dog would stop having accidents, i’d definitely try the off-site cleaning next time, which even comes with color correction.

Derek arrived right on schedule and worked quickly to get our carpets spotless just in time for the holidays. This is our second time having our carpets cleaned by Town & Country Carpet Cleaning, and each time our floors look and feel like new. With two big dogs who bring in all kinds of dirt and mess, having our carpets professionally cleaned really helps keep everything fresh and extends the life of our flooring. Derek was very thorough in explaining the cleaning process and pointed out how he would tackle the different problem areas. He made sure to use protective coverings throughout the rooms to keep our walls and floors safe from the hoses and equipment. Fans were set up to help speed up the drying process after the cleaning. Even though our home is over 3000 square feet, all of the carpets were cleaned in under four hours. Everyone we’ve worked with from this company has been professional, friendly, and focused on making sure we’re happy with the results. Derek was also very thoughtful about where he parked, making sure he didn’t block our driveway or vehicles during the visit. We highly recommend this company to anyone needing their carpets cleaned and are happy to support a local business for our yearly carpet cleaning.

Marvin was the technician who cleaned my u-shaped sectional, and the whole process went smoothly from beginning to end. When I reached out to schedule a carpet and upholstery cleaning, I received a quick response. On the day of the appointment, I got a confirmation text, and another message when Marvin was on his way. He arrived right on time, was friendly and professional, and wore booties to keep my floors clean. Marvin gave my large sectional a thorough cleaning, including pre-treatment, stain removal, steam cleaning, and deodorizing—all for a fair price. I’m really happy with how fresh and spotless everything looks now. Highly recommend this service for anyone needing carpet or upholstery cleaning!

We had our carpets and area rugs cleaned, along with tile and grout service, and everything turned out fantastic. The technician, Marvin, was very professional and took great care with our floors. There was a small mix-up with the initial estimate, but the management quickly worked with us and offered a fair solution for the payment. We've used this company in Malden several times for carpet cleaning and have always been happy with the results. We plan to keep using their services in the future.