Reviews of local pros in Marblehead, Massachusetts

4.8 based on 502 reviews Back to the listing
    5

    Coldest and snowiest day of the year Fagone came out within hours of pounding snow to help us fix our furnace! Thank you!

    5

    The customer service was excellent and the plumbers on site were reliable, professional, timely and clearly knowledgeable.

    5

    We called on Fagone to service our gas fireplace. They booked an appointment for us right away, the technician arrived on time, and he made the fireplace work like new again. Along the way, he explained everything he was doing. We would definitely use Fagone again in the future.

    5

    Instillation work for a mini-split system was done quickly and efficiently, including returning to fix a problem with one of the units. Good clean up of any mess that was made.

    5

    Did an awesome job. Called and received same day appointment. Plumber, Jessie, arrived within the window given. Troubleshot my drain issue and fixed. Highly recommend!

    5

    Very responsive employees and considerate staff. I have had a positive experience with the team, they have helped me with some malfunctioning of my heat/furnace and they have given me prompt and great service. Jesse is an excellent tech. The staff who work in the office are kind and courteous as well. Thanks very much.

    5

    Great service- answered all my questions. Straight shooters here. Quick- helpful- easy to deal with, up front about costs and options.

    5

    Fagone did awesome work! Nick and his crew were professional and organized. Crew showed up on time and got job done quick!

    5

    I have used Nick‘s Company for an install on my primary residence. I’ve also used Fagone for the service of the HVAC system and they have done an absolute stellar job. This latest job was on an investment property, I called and left a message Monday PM. They got back to me Tuesday morning from the main office and had a guy out there Tuesday at 10am. Before midday Tuesday, Jess, the employee had fixed the previous companies wiring Mess of the heating and HVAC system. Kudos to Fagone! The true success of a good company is having customers return. They will be back to service all my properties in the fall and update the system systems! Well done!

    5

    when my AC unit broke down right in the middle of a heat wave For 2 days everywhere I called was unavailable it was put on several waiting lists. A 1.1 company actually laughed when I asked if anyone was available. Being local I called Fagone plumming. I’ve seen their trucks in a local area. I was greeted by Tammy, who is sympathetic to my situation having a sweltering hot with home with children. She was extremely helpful attentive and made every possible arrangement to get a technician out as soon as possible. Jesse arrived promptly to my address within a few hours. He was professional and explained everything he was doing step-by-step in detail answered my maintenance questions after repairing my system. I can’t thank them both enough for their attention to my situation and quick service to get my system running back to normal. From now on my first call goes to Fagone for my plumbing and hvac needs.

    5

    Fagone did a nice job installing a ducted heat pump in our 1700s home. They paid attention to detail, worked with me on duct routing/vent location, and were willing to answer my many questions throughout the process. Would highly recommend.

    5

    Great service. Service tech arrived when they said they would. Friendly and knowledgeable tech, Connor, explained everything well and boiler running smoothly.

    5

    Jesse was excellent. He was polite and professional. He flushed my tankless hot water heater and fixed the termination piping. I will use Fagone Plumbing, Heating and HVAC for all future jobs.

    5

    I placed an emergency call on Super Bowl Sunday the first time call it and they were there by that afternoon appreciated the service the knowledge and the recommendations thank you

    5

    I was very impressed with the plumber who inspected my house and made the repairs. And if something did not need to be done, he was honest about it. He was a kind of guy that didn’t want me to spend money and necessarily.

    5

    Had a 50 gal. gas water heater fail on Saturday in the Labor Day weekend. Called Fagone for service / replacement. Responding return call back was received within 15 min of my initial call. Onsite visit assessment visit was on time. And return for the new tank install was completed and performed with great professionalism. Sabor was very courteous, worked quickly & skillfully. Also, Sabor conscientiously did his very best to not make a mess even bigger. Result was we had our hot water back in the same day which my family appreciated greatly. We will be calling on Fagone if needed. Thanks to Sabor & Fagone Plumbing!

    5

    These guys are amazing and saved me from disaster when my boiler went out late one Friday afternoon just before a houseful of guests arrived. They showed up 2 hours after my call with a new boiler and installed it right away. Great service!!!

    2

    Technician did a great job replacing water pressure meter and 4” of brass piping. Took 20 minutes and maybe $30 parts. Paid $600. Onerous and not fair. One and done!

    5

    This is our first time using Fagone Plumbing and definitely not our last. We were able to get an appointment quickly. Communication was great - text and email confirmations and reminders - and a call from the plumber just before he arrived. The work was done quickly and Steven, who was friendly and professional, was really helpful in explaining what had happened with our garbage disposal and getting us sorted out and back in business. Thanks for a great experience!

    5

    Steve did an excellent job to fix our plumbing issue and we highly recommend him! Thank you Nicholas Fagone for a quick response and resolving our problem so skilfully and efficiently.

    5

    My heat went out during a cold snap after hours (of course), they offered to come that night or the next day. They were on time, and very nice, and fixed the issue. Highly recommend!