Reviews of local pros in Needham, Massachusetts

4.8 based on 1080 reviews Back to the listing
    5

    Would definitely use Yellow Dog again! The office responded quickly to my request in the evening and the plumbers were there first thing the next morning. The plumbers were very friendly and super knowledgeable and were able to replace my radiator supply valve quickly and did a great job. I had tried to do the job myself the day before, but ran into an issue. Jeff was awesome and showed me what he was doing as he worked so that I could learn as well. The cost was about $500, which seemed reasonable compared to other quotes, especially considering how quickly they were able to come and the quality of the work.

    5

    Zack came to my house to fix a clogged sink which he did with no problem, but also took the time to talk over some of the renovations I was considering and walk me through the plumbing issues I might run into. I really appreciated that because it was the perspective I needed to finalize some major decisions. Highly recommend.

    5

    Great job and east to schedule

    5

    Came in to do a job the big business “professionals” said they couldn’t (wouldn’t) do, and did it like it was easy! Absolutely recommend!

    1

    HORRIBLE, if any of my staff were ever to speak or treat any of my customers the way the receptionist did when I called this morning I will FIRE them on the spot. You should definitely revaluate you’re staff.

    5

    Wow..... Called at 8am. Done and finished by 9am. Great service. Have definitely found my new plumber. Thank you!!!!!

    1

    Rude receptionist. Laughed at me the entire time I was trying to schedule an appointment because I thought she couldn’t hear me. Really really rude. These guys have worked for us before and do a phenomenal job but they need to get rid of the receptionist who had zero concept of customer service and basic decency.

    5

    Zack was great, easy to schedule and gave a range of options for services we needed. Will use again!

    5

    I highly recommend Needham Plumbing & Heating. Zack does a great job at a reasonable price. Don't hesitate.

    5

    Called and Zach and he responded within 10
    Minutes and went over to investigate my problem with no charge. Clearly someone who believes in customer service and doing the right thing which is hard to find. Will be using him for future jobs…

    5

    Zach was professional and thorough. Our situation was very complicated and took the time to make sure everything was installed in a safe manner.

    5

    10/10 would recommend zach. He was extremely thorough and knowledgeable on the issue we had with an old drain in my clients house. Would highly recommend for all heating and plumbing issues.

    5

    Zack is knowledgeably, efficient plumber. I had bathroom remodel job that he did the rough plumbing to bring in the new sewer line, and hot/cold water and installed all the hardwares for the new shower., and got inspected by town inspector. He surely knows what he is doing quickly, and efficiently. I could not find a better plumber. He is a very busy man. Thanks.

    5

    Excellent service!!! We had our fireplace converted into gas. When we originally called, Zack immediately returned our phone call that day and came out the next day to quote the job which was very reasonable. He came into our home and immediately we so his strong work ethics. He got right to work and did not stop, unless we had a question, until the job was complete. And what a fabulous job he did. We HIGHLY recommend Needham Plumbing and Heating. Great and smooth experience from beginning to end. Wish only more companies would take a page from his book.
    Thank you NP&H!

    5

    Zack, owner Needham Plumbing and Heating, replaced a water shut off on the washer and tweaked a couple of plumbing problems this morning. Very efficient, arrived in a predetermined window of time, pleasant, willing to offer solutions to plumbing issues. Absolutely Recommend.

    5

    Needham plumbing is the best, always reliable when you call and communicative. Zack is responsive, kind and trustworthy.

    5

    Zack is has helped us on a few occasions with big and small tasks, even on short notice when we found a leak in our kitchen. He’s very responsive, thorough, and fair. Would highly recommend!

    5

    Had Zack come to our house to fix our toilet. Took no time at all and gave some advice on next steps to prevent the problem from happening again. Also had him take a look at our pipes & boiler and was able to give advice on when to get these projects fixed.

    5

    Zach is excellent -- responsive, honest, trustworthy and very good at the work. I've now done 3 separate projects with Zach and all have been done on time and on budget. I'd recommend him wholeheartedly.

    5

    Zack owns the business and does the work himself, ensuring quality work, seamless communication, and efficient decision-making. He presents choices and recommendations but doesn't pressure you to make the choice that will benefit him most financially. I appreciate his candor and ability to explain issues clearly. He's busy, which is probably a testament to his success, so routine maintenance can take a while to schedule but he prioritizes emergencies and urgent situations. I highly recommend!

    5

    Zack came in and took a look at a tankless water heater issue we were having and immediately knew the issue in our new home. He also identified a couple of other minor items that would cause major issues in the future, especially if we were to move/sell the house. Competitive pricing & great communication. He explains & shows everything to you, so you truly understand what is needed.