Reviews of local pros in Needham, Massachusetts

4.8 based on 1080 reviews Back to the listing
    5

    Highly recommended. Zack was great to work with. I called on a Sunday for a non-emergency. He got back to me that afternoon and scheduled us for first this the next day. He was really efficient and fair priced. Will definitely work with them in the future

    5

    One word, unbelievable! My heat was not working on my Navien tank less combo. Zack came out, diagnosed the problem within minutes. About a hour later we had heat. This is the second time we have used him and will continue to do so in the future

    5

    Highly recommend Zack at Needham Plumbing and Heating. Our tankless hot water system developed a gas leak, our current service company wasn’t responsive enough so started making calls and Zack returned my call promptly, knew the nature of the problem immediately, came out to inspect the system, provided quotes for repair vs replace and we decided to go with a new system. He was able fit us in a timely fashion, did the work himself and his attention to detail and passion for his work was very apparent. Fair pricing, quality work, will plan to use him for all of our future plumbing and heating needs.

    5

    Had a major fail with a cracked main waste pipe (iron) from a 2nd floor bathroom. Called Needham Plumbing and Heating, Zack came, took a hard look at the situation and signed on for the repair! This was no easy fix, it involved cutting through the cast iron pipe and removing sections. All was encased behind a two story closed-in plumbing chase. He arranged for demo help as we had to remove the ceiling in a downstairs half bath. He upgraded the connections to the tub, re-set a toilet and made sure that everything was tight with no leaks! This was beyond exceptional work, done quickly with good communication and the repair will last another lifetime. Highest recommendation.

    5

    After almost 2 weeks without a shower and being ignored by my usual plumber, I called Zack and he came out and gave me a reasonable estimate to literally remove part of a ceiling & a closet wall - He came out ON TIME as promised, and repaired the bathtub drain and the wall pipes below- He ensured nothing was leaking, and water drained smoothly - I would highly recommend him for any plumbing job - I will be using him again in the future and would recommend him to friends!

    5

    Needham Plumbing is amazing! They answered my call, told me they would be there the next morning, showed up when they said they would AND fixed our broken tank chain thing in less than 10 minutes. Very professional, great communication, would 100% recommend. 10/10

    5

    Zack did a great job, showed up when he said he would.
    I definitely would recommend him to do any job that you needed. He is a very professional person. I will always use him.

    5

    Will be recommending Zack to all of my friends and family. When our hot water stopped working on a Friday night, Zack called me back immediately, had me show him video and images of our unit, and came first thing the following Monday to inspect it himself. It needed to be replaced, and he was able to start later that same week and complete the job by Friday. Efficient, clear, and honest, Zack tells you like it is, answers questions patiently, and makes you feel cared for as his customer.

    5

    Prompt, Professional, Expert service! I called Zach for a list of plumbing issues all of which he quickly resolved. He is very easy to work with and does quality work at a very fair price. I highly recommend him.

    5

    The first time I used their services was for a huge repair job. Zach did an amazing job from start to finish! Several other plumbers wouldn’t even call me back when I described the issue. Zach responded immediately and did the work beautifully. Most recently I had a big leak from my dishwasher prompting me to contact Zach without hesitation. He came, he saw and he conquered. Zach is a professional who is kind, responsive, knowledgeable, honest and fair. I highly recommend Needham Plumbing and Heating! If I could give ten stars, I would! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

    5

    i really appreciate the service i got. our heater stopped working in the middle of a cold week in needham, so we had someone come out to check it. the first person said we needed a whole new heating system, which sounded expensive. then we called this company for a second opinion. andres showed up quickly, took his time to look at everything, and found out it was just our thermostat that needed to be replaced. it was such a relief because it saved us a lot of money and hassle. i trust their team completely—they were honest, knowledgeable, and very professional. i would definitely recommend them to anyone who needs heater repair!

    4

    i called on a monday morning for a heater repair, and andres was able to come out later that same afternoon. he arrived right on time and got started right away. after checking things out, he brought me up to the attic and showed me exactly what was wrong with my heating unit. he fixed the issue while i watched, and explained the differences between filters and thermostats, plus shared tips on what temperature to set the thermostat at when nobody's home during the day—very helpful during those cold needham winters. the price was exactly what he said it would be on the phone, with no surprises. when he finished the repair, he took extra time to explain how different parts of my heater work and answered all my questions. he gave me honest advice about which upgrades could actually help me save money, without ever trying to push extra services. when i need heater repair or maintenance again, i'll be calling full spectrum heating & air conditioning.

    5

    We were referred to this company when we started having issues with our heater, which had been installed by a different business. The unit had been causing us trouble for years, and no matter how many times we called the original installers, the problems never seemed to get fixed. Sometimes, the customer service from the other company was disappointing. When we reached out, Evan from this team came by and did a thorough inspection of our heater. Not only did he quickly figure out what was wrong, but he also took care of some other heating system concerns that needed attention. Now our heater runs better than ever, and the repair cost was very reasonable. We’re really happy we found these folks—they truly know what they're doing when it comes to heater repair!

    5

    andres and louis showed up right on time in the morning, which was great. after checking out the setup in our needham home, andres got started on swapping out the old air handler inside while louis worked on the heat pump outside. they communicated well and teamed up for the heavy lifting and more detailed parts of the hvac installation. the new ductwork they brought was made to fit our space exactly, which was impressive and made everything look neat. when they finished, they took away all the old equipment and made sure the area was spotless. after testing the new system, they explained how everything works and made sure we were comfortable with it. it's a relief to have a new heat pump running, especially with the weather heating up. overall, really happy with the whole process and how smoothly it all went.

    5

    I called for heater repair when my heat stopped working on a really cold day in Needham. I was relieved when Andres answered the phone in such a friendly and professional way. Even though he was already on his way to another job, he promised to come as soon as he could and kept me updated about when he would arrive. True to his word, he showed up right on time. Andres was very polite and made sure to wear a mask. He figured out what was wrong with my boiler quickly, fixed the issue, and even cleaned and serviced it. This was by far the best experience I’ve had with a heater repair company I hadn’t used before. I would definitely recommend their services!

    5

    It can be tough these days to find HVAC technicians who are trustworthy, knowledgeable, and responsive. Full Spectrum Heating & Air Conditioning really stands out for all the right reasons. Jay got in touch with me right away to help with a furnace that wasn’t heating our home properly. While there are many reasons a furnace might not blow warm air, Jay quickly found the real issue and fixed it efficiently. Unlike some other HVAC businesses that might overcharge or try to upsell unnecessary repairs, the service here was honest, fair, and done with real skill. I’ll definitely reach out again if we have another heating or cooling issue.

    5

    When my air conditioner stopped blowing cold air on a Saturday evening, I called for AC repair right away. They were able to schedule a visit for Sunday morning, but the issue seemed to fix itself overnight. Still, I wanted a professional to check the system just in case, so I called back and got an appointment for Tuesday. Unfortunately, the problem came back before the technician could arrive, and when I called again, they fit me in for a visit on Monday afternoon. Jay, the technician, inspected my old AC unit and explained that since it was getting up there in age, repairing it would only be a short-term solution. He suggested that replacing the system would be the best long-term fix. I received a quote quickly and scheduled the installation. The new AC unit was installed the very next day, just in time before a big heat wave hit. Everyone I spoke to was friendly, reliable, and really knew their stuff. They made the whole process easy and kept me updated every step of the way. I highly recommend this company to anyone in need of AC repair or replacement!

    5

    I don’t usually write reviews, but i wanted to share how happy i am with the heater repair service i received. I came home to find my heater wasn’t working, which is a big problem here in Needham, especially with the cold Massachusetts weather. After calling a few places and not getting any help, i finally reached someone who could send a technician out right away. Evan showed up in just a couple of hours and quickly figured out what was wrong with my heater. He found a bad switch and fixed the fan, and soon enough, warm air was coming through the house again. Evan started working late in the evening and didn’t stop until everything was running perfectly, even though it took several hours. I really appreciate how hard he worked and how dedicated he was to making sure our heat was back on. my family is very thankful for the great service and knowledge they provided.

    4

    When our gas furnace stopped working over the weekend, I reached out to Full Spectrum Heating & Air Conditioning. Even though it was after hours, I left a message and quickly got a call back. In less than an hour, Jay arrived to check out our heating system and found out a replacement part was needed. Since suppliers weren’t open until Monday, they kept me updated and called first thing Monday morning to let me know the part was ordered and on the way. Later that same day, Jay returned with the part and got our furnace running smoothly again. He answered all my questions and took the time to explain everything. The whole experience was handled quickly and with a lot of professionalism. I’ll definitely call them again for any HVAC needs.

    5

    After reaching out to some of the bigger companies, I got the sense that my AC repair job wasn’t a priority for them since I wasn’t asking for a furnace replacement or a major service. Luckily, when I called this team, they responded quickly and took care of the work for a fair price. I had just removed a wall and needed to move two air intakes and one return vent, plus adjust an exhaust vent to fit where my new microwave was going. I thought about trying to do the vent work myself, but after seeing the final result, I’m really glad I hired the pros. Todd was clearly experienced and made sure everything was set up to code, especially since we had to pass a city inspection here in Needham. He even provided all the parts I’d need to connect my new microwave vent after the cabinets were installed. Next time I need AC maintenance or a system replacement, I’ll be calling them instead of the big companies.

    5

    After having furnace problems for about three months, I was pretty frustrated. Even though my furnace was only about three years old, it just wasn’t heating the house right. I had around six different technicians come out, and each one had a different guess about what was wrong, but nothing got fixed. Then I got a recommendation for Full Spectrum Heating & Air Conditioning. When I called, the person on the phone was very friendly and fit me into the schedule quickly. Andres was the technician who showed up. He was very professional and got right to work checking the furnace. Right away, he spotted two issues that all the other people had missed. In just a few hours, my furnace was working again and the house finally felt warm. The price was very reasonable, and I’ve decided I’ll only use them for furnace maintenance from now on. It’s great to know there are still honest and reliable companies around in Needham.