HVAC reviews in Newton, Massachusetts

We've been loyal customers of PerfectTemp HVAC Service for years, having them service our furnace in the fall and our A/C in the summer. They are always on time, pleasant, and tidy. They also installed a new furnace at my elderly mother-in-law's place, which was greatly appreciated. It's nice to see that loyalty is a two-way street with them. Recently, we had some issues with our furnace. Zachary was quick to identify a serious issue and suspected we had a faulty unit. Despite our furnace being under warranty, he went above and beyond, dealing with the manufacturer, and convincing them to replace our furnace free of charge, parts and labor included. Zachary, along with Dale or another colleague, spent at least three half-days working on our furnace and even made a special trip to quickly fetch the replacement unit. Thanks to their dedication, we're enjoying a toasty Christmas. They truly stand by their work and their customers.

recently, i had perfecttemp hvac service come out for my annual heater check. dale was very thorough and took time to explain everything he did. i was very happy with the service. another time, they cleared a blocked drain line and checked the whole heating system. zachary, the technician, responded quickly and did a great job, and the person who scheduled was very helpful too. when my old heater stopped working and a new system was needed, leonard arranged for a portable heater and set it up at my house until the new unit could be installed. the temporary heater worked well and kept us warm. everyone involved, from the first technician who checked the problem to the installers, was great to work with. i have used this company for years and always recommend them for any heater repair needs.

i called for heater repair many years ago in newton when an elderly lady needed help. after calling several places, this was the only company willing to fix the furnace instead of pushing for a new one. they did a great job. then, during a really cold winter, our furnace broke down and we called again. zachary came out quickly and fixed it for a fair price. later, when it was clear our heating system was wearing out, they were once more efficient and affordable. if you need heater repair, definitely give them a call!

I was fortunate to find PerfectTemp HVAC Service when I needed a new air conditioner and furnace. I compared them with a couple of other contractors, but I didn't know much about HVAC systems and was worried about making the right choice. Dale came out to look at my home, explained what I needed and why, and gave me a clear rundown of my options. He also helped me make the most out of available rebates. I ended up choosing a Rheem system. Over the years, I've always received excellent service for my equipment. The people who answer the phone are always friendly, and the technicians—like Zachary and Leonard—are professional, kind, and even bring some humor to their visits. This company is truly reliable, and they continue to take great care of my heating and cooling needs long after the installation.

After moving into our new house, we needed a lot of repairs and upgrades for our HVAC system due to lack of maintenance from the previous owners. Out of all the HVAC companies that worked on our home, this team was by far the best. They were always quick to respond, friendly, professional, and clearly knew what they were doing. We had to get a new furnace, air conditioner, and upgrade some major ductwork and vents for better airflow. Dale and his team handled everything smoothly from start to finish. Their communication with us was excellent, and they kept us updated every step of the way. I’ve never worked with such an organized and knowledgeable HVAC crew. They paid attention to detail and made sure everything was done right the first time—no cutting corners. I fully trust this company after the installation and highly recommend them to anyone needing HVAC services. The price for all the work was actually lower than I expected, especially compared to other quotes I received, and the quality was much higher. Their team really goes above and beyond, and once the job was done, we felt relieved and happy with the results. This company truly cares about their customers and delivers on their promises.

My wife and I are really happy we called for ac repair when our furnace wouldn’t turn on. The person who answered the phone in Newton was friendly and took the time to listen as I explained our problem. They told us a technician would arrive soon, and sure enough, Leonard showed up quickly. He got right to work, figured out the issue fast, and was both professional and easy to talk to. Our system was running again in no time! We’re very satisfied with the service and will definitely reach out again if we need help in the future.

Here is your rewritten HVAC review following all your requirements: Recently, Zachary went above and beyond by giving extra help with a smaller AC unit and also cleaned the main AC system, even though that wasn’t part of the original service call. I really appreciate Zachary’s careful work and attention to detail with cleaning both HVAC units. I will definitely keep using this company for any heating and air conditioning needs in Newton. On another visit, Leonard gave great customer service and technical advice, including sharing helpful information about the latest attic insulation technology. From the start, you can tell he’s a technician with honesty and respect, and he’s very friendly and easy to talk to. This is a reliable team for any HVAC work.

I can't say enough good things about PerfectTemp HVAC Service and how they helped fix our furnace. We had a unique heating system that other companies didn't want to deal with, but a friend suggested giving them a try. They worked closely with our homeowner's insurance for the furnace replacement. Every time they promised to call back, they did. Dale, who came to do the repairs, was always on time, polite, worked efficiently, and left everything clean. Not only did they know exactly how to handle our special furnace, but they also charged much less than the other company willing to take on the job. Our place is tricky for parking, but that was never a problem for them. Even during a heavy rainstorm, they arrived right on time and ready to work. After months of dealing with other contractors and insurance hassles, it was a relief to finally have such a professional and dependable team. If you want a company that calls you back, handles insurance, arrives on time, and gets your furnace fixed right, give them a call!

During the recent cold weather, I needed help with my heater because it stopped working. I called a repair service after seeing several good recommendations online. Even early on a Sunday morning, I was able to speak with a real person. Leonard came out that day and got my heater running again. He kept me updated the whole time, letting me know when he was on his way and explaining what he thought the issue was. Zachary followed up the next day to double-check a few things. There was no pressure to buy a new heater—just honest advice and clear information. I highly recommend this service to anyone who needs heater repair!

After having trouble with our old HVAC system during a heat wave, we reached out for help and had a much better experience with this company. Leonard, the technician who came out, was very knowledgeable and quickly found the issues with our air conditioning. He explained everything clearly, gave us a fair estimate, and made sure to answer our questions through texts and voicemails whenever we reached out. Leonard repaired our thermostat, fixed a refrigerant leak, and replaced our outdated AC unit with a newer, more efficient model that works great for keeping our home comfortable in the summer. The price he quoted was exactly what we paid—no surprises. The whole process was smooth and professional, and we’re really happy to have a reliable HVAC system now. Highly recommend their services to anyone in need of HVAC repairs or upgrades!

PerfectTemp HVAC Service is truly fantastic! Our old air conditioning system stopped working right before a big heat wave in Newton. We called, and they were able to come out the very next day. Zachary did a complete inspection, clearly explained our options, and offered helpful advice. We decided to go with a new AC unit, and they arranged for a quick installation. Since we didn’t have any cooling, they made sure to get us on the schedule as soon as possible. A crew of three arrived right on time for the installation. They removed the old air conditioner and set up the new one in just a couple of hours. The team was professional, friendly, and worked efficiently. They also made sure everything was cleaned up before they left. We highly recommend them for any HVAC needs. We’re already planning to have them replace our furnace in the future, since it’s getting old too.

I needed a new furnace and all the ductwork replaced in my house in Newton. I picked this company after a neighbor recommended them, especially since other places I talked to seemed a bit shady and wanted full payment upfront. This company only asked for half down as a check, which felt safer to me. Zachary and the rest of the crew were very professional, and they finished the HVAC work on time. Now that it's been a while since the installation, everything is running smoothly and my energy bills have gone down with the new furnace. I'm really happy with the service and results.

i had a great experience getting my old furnace replaced. i can't say enough good things about dale and his team. i recommend them for any furnace repair or replacement needs in newton. my home is pretty old and the furnace was ancient, running on oil and barely working. i knew it would have to be replaced eventually, and of course it broke down right as the weather started to get cold. i was worried about being without heat when winter was coming, so i reached out to several local companies for quotes on different options, including oil, gas, and even a heat pump. the costs were a little overwhelming at first, and i was nervous about what to choose. gas seemed like a good upgrade, but it meant converting the system and running a new gas line, which sounded complicated. dale and his crew handled everything like true professionals. they coordinated all the details with the town and gas company, and took care of the permits and inspections. right from the start, they made me feel comfortable and answered all my questions, no matter how small. their pricing was fair and the home inspection was thorough. communication was excellent and they were always quick to respond. i'll definitely call them again for any furnace or heating work, and i think you should too.

What started as a simple installation of a new smart thermostat and checking a low airflow vent turned into a really helpful furnace repair visit. Leonard and Dale took the time to show me my whole heating system, explained the different zones, how everything works, and what was causing the airflow issues. They also explained how the new smart thermostat works, and let me know that making some actual improvements to my furnace setup would fix the problems better. Instead of just swapping out the thermostat and leaving, they made sure I understood the system and the best way to fix things for good. I really appreciate the honest and thorough service!

How can I describe how great my experience was with the AC repair service? First of all, they showed up right on time to fix my air conditioner. When I had more issues, I was able to send pictures of my thermostat, and Leonard called me personally to help figure things out over the phone. In the end, I needed a new thermostat, and Leonard was very helpful—plus, I only paid for the part, not any extra service fees for the return visit. If you need help with your AC or heating, this team is a smart choice. They are professional, on time, polite, and really know what they’re doing. Give them a call—you’ll be glad you did!

After my 26-year-old air conditioner started having issues with low refrigerant and freezing up, water began overflowing the drain pan and caused the fan to short out, leaving my home in Newton without cooling. I reached out to PerfectTemp HVAC Service, and Zachary responded quickly. He confirmed the system was low on refrigerant and took care of the problem right away. Zachary also replaced the faulty fan motor, using a temporary part to make sure we had air conditioning until the new system could be installed. A few weeks later, the installation crew came out to put in the new air conditioner and furnace. The team worked efficiently and made sure everything was set up perfectly. The whole process, from the initial service call to the installation, was handled with professionalism and care. I’m very happy with how everything turned out and would recommend their HVAC services to anyone in Newton looking for reliable heating and cooling help.

When our air conditioning system suddenly stopped working, we were glad it happened after the hottest part of the season had passed. We contacted PerfectTemp HVAC Service and explained that several people in our home have respiratory concerns, so a quick repair was important. They immediately recognized the urgency and scheduled us right away. Zachary came out for the service call and quickly identified the problem, but realized he didn’t have the replacement part on hand. At first, I was a bit concerned about the delay, but Zachary kept us updated the entire time and reassured us that our job was a priority. Another technician was able to arrive even sooner with the right part, and together they got our AC system up and running smoothly. The team was friendly, prompt, and handled our situation with care. We really appreciate the fast and professional HVAC service and would definitely recommend them to anyone needing reliable home comfort solutions.

We recently had our old AC unit replaced along with some updates to our air ducts. The team at PerfectTemp HVAC Service did a fantastic job. We highly recommend them for any AC repair or maintenance needs. We used a local grant and needed some financing—the customer service rep, Zachary, made all the paperwork really easy. Leonard did our system inspection before and after the installation. He was very professional and knew what he was doing. The installers, Dale and his crew, were also great—they worked efficiently and left everything neat. Now we have a new AC system and improved air quality, plus the peace of mind that help is just a call away.

During my home remodel in Newton, I had a Mitsubishi mini-split HVAC system installed. I am very happy with the whole experience and have no complaints at all. Zachary was incredibly patient with all my questions and the many design changes I requested. He even made several visits to my house to help me figure out the best options for my space. The entire team was professional and really knew their stuff. The installers showed up right on schedule, were polite, careful, and took the time to teach me how to use the new system. Even my contractor, who is very particular about details, was impressed with their work.

The technician came out to my home the same day I called for help with my air conditioning system. After checking things out, he found that my AC was low on refrigerant and refilled it. Later that evening, I noticed the outside pipes had frozen up and there was water in my basement from the drain pan overflowing. I sent an email about the problem, and within half an hour, the owner reached out to see if he could come by to fix it. Leonard came over, spent a lot of time working on the AC, and made sure everything was running properly before he left, even though it was late at night. I would recommend this company because they respond quickly, stand behind their work, and really care about making sure customers are comfortable in their homes.

I recently needed to get my old heater replaced, so I called PerfectTemp HVAC Service. Leonard was the technician who came out to look at my heating system. He was very knowledgeable and took the time to explain what was wrong with my old furnace. I was given a few quotes for different replacement options, and Leonard made sure to answer all of my questions and concerns. The new furnace works great and keeps my home nice and warm—so important during the cold MA winters. The installation went smoothly and the team was friendly and professional throughout the whole process. I highly recommend them for anyone who needs heater repair or replacement.