Reviews of local pros in Randolph, Massachusetts

I had no heat and called Paul from Accurate Heating and Air Conditioning on a Tuesday night. He showed up Wednesday morning (was willing to come out on Tuesday night). Both technicians were very pleasant and fixed the issue in about 1/2 hour. Had the part on hand and installed. I would highly recommend this company, very responsive and great guys!!

Excellent customer service. They came to my house promptly and returned calls and texts promptly. I had 2 smart thermostats installed and am very happy with the job and their customer service. They went above and beyond what I needed and helped change my filters, which I hadn’t even noticed needed to be changed. I will definitely be using this company again.

Received the best service ever today. I called accurate to help with a water heater issue for my tenant and I received a call right from Paul. Paul answered all my questions quickly and set up an appointment for me for today Sunday. I chose this company based on reviews on line and I am impressed and I highly recommend him, you will not be disappointed. A true professional that kept his word and was ontime. A great job welldone accurate heating and air conditioning!!!!, number saved for future needs.

Very personable and professional. They
arrived on time and checked my furnace promptly. Explained to me in a great details, and pointed out the issue that I wasn’t aware of. He gave me a reasonable quote and did a great job of installed my new furnace - No mess left behind. This is my first time dealing with
Accurate heating and air conditioning LLC., I hope continues to be in good relationship. Thank you!

Prior to the install I spoke with the owner to get all the info involved with the product and what to expect when it came time for the installation. My wife and I were pleased with what we heard and contracted with him to have a mini split system installed. The install process took 2 days of diligent work and we are completely satisfied. We are looking forward to lower energy bills.

Paul and his team are fast professional people who installed my central AC years ago,AC started acting up late at night, I messaged Paul 11:00pm asking him if he could got out in the morning he promised he could get to me even though he was extremely busy with temperatures in the high 90’s today and expected higher tomorrow 6 /24/2025 . I explained to Paul my wife’s medical condition and told him we could get by until he could get to me later in the day, Paul showed up at 9:00 am and got to work! He and his crew diagnosed and replaced the parts causing the problems with the speed and care and concern for our wellbeing. This owner operator is a stand up caring guy. I can’t say enough about this company, and I will definitely have my systems inspected and serviced annually to hopefully avoid situations like this in the future. Great service great guys local company but goes wherever he is needed. Thank you again!

THIS IS THE REVIEW THAT PAUL HAD ME
WRITE.. BOY WE WERE DUPED! This guy
Installed a "New" AC Unit & 2 weeks later it didn't work. He supposedly fixes it, then it breaks in heat wave 1 week later.. Then he tells me that he is having some issues with customers and court & is in the middle of an emotional breakdown. Of course,we felt bad but we were really really hot. His employee felt so bad that he came and fixed it for us. This dude is a joke & honestly should be investigated by whomever gives out licenses. Review asked to write 👇

Paul.was more than accommodating! He was willing to come check out my AC system after regular business hours just to keep his customers happy (mind you, I was just getting quotes at the time).

He gave the best price, explained everything he was doing & why, got it done in less than 48 hours from the time he gave me a quote (most everyone else was booking 1-3 weeks out), & it's very obvious he knows his stuff!!

Paul was extremely professional & willing to work with whatever schedule we had! We can't say enough great things about Paul & Accurate Heating & AC! 5 Star 🌟 Review for sure! - This was written at the vrequeat of Paul.

I needed to help my parents get a new HVAC system (Heat and A/C) for their home. Paul responded to our initial inquiry quickly, coming to the house to make an assessment and provide a quote. He answered follow up questions in a timely manner with the required information. Paul treated the job like it was for his own home - meaning no extra frills to drive up cost and making recommendations for the best fit for the situation. The installation went just as smoothly, and he and his team completed the work on time. They also cleaned up the site when they were finished. It was a positive experience working with Paul and we plan on calling on him again for any future service.

Paul was extremely helpful and timely getting to us when our furnace stopped working all of a sudden. His worker Donnie helped diagnose our problem, presented us with a few options, and helped install a brand new furnace. They were on time, and expedient installing the new furnace. Donnie did a great job explaining everything in the process. I will continue to go with Accurate Air when we have any future issues or need regular maintenance.

Had issue with Furnace and AC. The previous installer did not put a filter mount on the furnace. The AC blew out. Call Accurate and Paul sent his guys at 3pm and completed the job in 4 hours. They were professional, on time, very experienced with every issue they encountered and left me feeling satisfied. Folks, this company had 30 plus experience in this business. I went with the cheapest price on the previous installer and got burnt. Go with the best and this company take pride in their work and make sure the customer is satisfied.

I wished I did more googling to find Accurate Heating and Air Conditioning first.
After spending money for having 2 companies over for diagnostics but only hearing that I will need thousands of dollars to fix the issue with my ductless mini split unit.
Luckily I found Accurate Heating and Air Conditioning and spoke with Paul who squeezed me into his busy schedule. Paul sent 2 knowledgeable technicians who after doing a leak test concluded that there was no leaks then they asked me some questions about my systems and they determined that the filters were too clogged and that was why one of the units was underperforming.
After cleaning the filters and the coils, everything is now working as designed.
Thank you for an accurate job!

The furnace died in a rental unit that I own. I called Accurate HVAC because it was nearby. Within ten minutes I was meeting with Paul, and he selected and installed a new furnace the very next day. He did an excellent job (which included a follow-up visit). And the price was right. One of the most excellent repair experiences I've ever had. Highly recommend!

Awesome job, I have been having issues with my water heater many times. My boiler wasn't functioning properly. When I called Accurate heating and air conditioning, Paul texted me within 10 minutes and sent a technician over my house. He diagnosed the issues, well now I very satisfied with the work the team has done. Paul is quick with his work and very professional. Thanks Paul 😊.

A power outage caused a problem with our heating system on a very cold night. I called Accurate HVAC, LLC, and Paul called right back and sent Donnie over within the hour. Not only are both very nice men, but they came to my rescue when I really needed help. I will have them back for more heating and air conditioning projects in my home. I highly recommend them. Great job guys. Thanks so much!

My highest recommendation to Paul and his company. First, they tried to see if they could fix my AC problem rather than throw money at it. When it was determined that I needed a new one, they were personable, quick, fair and efficient. Love these guys!

My 82 yr old Mom’s house was over 90F when I arrived during the latest heat wave. Her Mini-Split air conditioners were not cooling. I called and left a message. Paul returned my call within an hour and sent Don out to us within 2 hours. Don discovered that the freon was very low. He emptied his can of freon and it wasn’t enough. The owner, Paul, came by in 10 minutes with more freon to finish filling the system. They were amazing! The house was cooled down within 3 hours! I could not recommend them more highly! And the price was EXTREMELY reasonable considering that they came at a moments notice during a heat wave. Thank you, thank you for taking care of my Mom!

This business is AMAZING. I called to inquire about repairing my heat and AC and received a call back from Paul almost immediately. He was polite, professional, and personable. He came out to give me a free quote ASAP and I immediately knew he was the one I wanted for the job. Paul was able to fit me in so quickly. His crew that showed up (Billy, Paul, and Nick) were incredible. Such gentleman and so professional. The entire project was done in one day and they left my house spotless. I am beyond impressed with Paul, his company, and crew and I plan on using them, and only them, in the future. HIGHLY recommend!

I came back from vacation to find my home cold as the heater was not working. I called Paul and he was quick to respond, and he sent his men out who quickly diagnosed what the problem was. He made every effort to make sure my heat was fixed that day, but unfortunately, I was so tired I slept and did not answer the door. Paul made an effort to communicate with me that night and reassured me that he would be at my home in the morning. I am a satisfied customer. Thankyou Paul and your crew. I will definitely call and refer my friends who may need your services.

Paul and the team came up to fix our heating and install a new toe kick heater. They were professional and answered all my questions and also the service was reasonably priced. I am very satisfied with the job done and will used them again and again.

Paul and his team are incredibly responsive, communicate very well, always on time, have very fair pricing and without a doubt the best contractors I have had the pleasure of working with in the past 20 years.
My AC recently stopped blowing cold air and I needed the entire system replaced. I reached out to Paul on July 9th and he responded right away. We spoke on the phone and he gave me some good options. He recommended a Bosch heat pump for our house which I wasn’t considering before but, it made complete sense considering rebates available. I was more interested in getting our AC working soon as we have a heat wave coming next week.
We discovered we needed pre-approval for the rebates prior to installation. Paul scrambled to get the pre-approval done before we even committed to the heat pump, just so we would be able to consider the option. We got approved on a Thursday and Paul pulled his whole team in to finish the installation on Friday of the same week. We now have a very comfortable house just in time for the heat wave and will be able to heat the house much more efficiently compared to our old oil burner and it’s only about 25% more expensive than a traditional AC after rebates which I’m sure I’ll make back over a couple years if that.
We’re very happy that Paul gave us a better option that other contractors wouldn’t be able to pull off in the time that Paul and team did. They were all very polite, worked great with one another, did an incredibly clean install and left the house in better shape than it was when they arrived. It was an absolute pleasure working with them.
Highly recommended!

Paul and his team at Accurate Heating and AC installed a whole house heat pump and we can now say goodbye to oil! We were away for a week and we’re able to turn on the system remotely to come home to a house that was set to 70 degrees! It was amazing and the system was SO quiet. Paul and his team were extremely professional, timely and easy to work with. We are very happy! I highly recommend Accurate!