Reviews of local pros in Randolph, Massachusetts

My husband called Accurate heating for a tune up for our oil heating system . Hi spoke with Paul and in a day he sent Don and Eric and they did an excellent job. Not only the job was done perfectly but they was checking the boiler which not another company which we hired in a previous years checked or explained to us the way how Don and Eric explained to us . Thank you Paul and your team for the great job . We are very happy and we HIGHLY recommend you!

Paul and his team came highly recommended to me. I contacted Paul for an estimate and he was prompt in getting back to me and then was able to install a new mini split within a week. I was very impressed with the work and would highly recommend them. Professional, trustworthy and friendly!

We got a second-opinion quote from Accurate, and were impressed with how he was able to plan a heat pump installation that took our existing duct work into account. They worked hard to put together a plan that converted our gas system to a heat pump without needing wall units, saving a bunch of money and wall space. Really happy to have worked with Paul and his team.

Updated - May 2025:
Following up from my original excellent experience with Accurate HVAC LLC - and specifically with Paul - I did reach out to Paul to talk about replacing my aging heating system. Being overly cautious - spent a lot of time figuring out what system is appropriate. Paul did a tremendous job in explaining the pros and cons of different systems. He did an intense amount of research and he was a fount of knowledge when it comes to heat-pumps and hybrid systems. Paul went way above and beyond to provide lots of information and help me decide. Once green-lit - he came out with his crew in short order and they did an amazing job replacing my old system with a shiny new one. Also tied in previously unserved areas of the house into the central air. I'm currently typing out this review-update from my newly air-conditioned family room. Paul also ensured the house was better insulated and the system was perfectly sized for the house. By now Paul is on my speed-dial for all things HVAC (including all kinds of questions about it). It is great to have a very reliable and honest connection for such complex and important work. Thank you Paul and Accurate HVAC LLC for a job very well done!

Original:
Paul was super helpful. He came right out when I indicated our heat was having issues. He quickly diagnosed the problem and fixed it - restoring the heat! This is especially noteworthy as the conversation I was having was one of replacing my furnace. Definitely appreciated his candor and how he quickly solved our issue during a very cold winter week. Definitely recommend his services and will be calling him again as any need arises.

They saved us from the heat wave!! Our AC unit decided to retire the day before the heat wave hit. They were able to come the next day to inspect and installed a new one the same day. They followed up the next two days to make sure that it works properly. The price was also very good. Without them I think I would just evaporate in this weather. They are professional and very nice people. Highly Recommend.

I can’t rant and rave about Accurate HVAC enough! We’ve used them twice now and Paul has been the best. He fit us in last minute and was communicative about what was going on. His prices are reasonable and we never feel cheated. Thank you, Paul and Accurate HVAC! We’ll be sure to recommend you to everyone! Finding a trustworthy contractor/professional is tough these days, but I promise you won’t regret hiring Accurate HVAC!

The best and quickest service ever. I called at 9am and LVM, Paul called me back 10 minutes later and told me he had a tech in the area that could stop by today. Donnie, the tech, arrived around 1pm, identified the problem. Paul called me with a quote and to let me know that they would be able to replace the machine today. It was an old machine, not an easy task for Donnie but he did a great job.
The communication was easy and Paul stayed in touch throughout the whole process.
I really appreciated their quick response to my call and for being very professional. I would definitely call them again for future needs. I was great doing business with them.

I would definitely recommend this company. My water heater stopped working so I reached out to Paul. Paul's response time was very quick and had my hot water heater running within a day, even though he was short staffed due to one of his crew members being out, he still finished within a timely manner. His crew members are very knowledgeable and great workers. I would definitely use this company again.

I hired Accurate HVAC to repair my ac. Paul went to several stores to find the parts for my old ac. He fixed it and its running like new again. The price that I paid was very reasonable. Paul is very professional and really knows his trade. He is honest and does everything that can be done to fix your HVAC system. It is hard to find contractors like him, I will certainly hire Accurate in the future.

My water heater was broke w/no hot water to use. I called Paul who is referred by my uncle. He asked me to send him pictures of my water heater & gave me the estimation right away. He came on the same day & got my water heater replaced in an hour. Whole process was smooth, easy, transparent & more importantly professionally done. Highly Recommended!!

Everything went great during the initial install but I'm here now updating my review so other homeowners are aware.

The new gas furnace started leaking water last year and required us to contact the owner Paul. His tech came out and the issue wasn't resolved. Therefore, Paul made his own visit afterwards. The leak till this day is not fixed. Last year he stated he had a job in my area so he would be able to come since he was nearby. He didn't come. This year at the start of winter he stated he would come during the weekend of thanksgiving. Instead of saying he could no longer come or even trying to reschedule, Paul fully ghosted us during the holiday. Paul has now ignored all attempts to get in contact with him. We were also unimpressed when we learned about the quality of the repair they made. Instead of correctly fixing the leak on our brand new furnace they just patched it with silicone. Attaching photos showing the leak, silicone, and the rust accumulating on the new furnace

I would highly recommend! Our condenser stopped working on one of the hottest days of the year and not only did Paul get back to us almost immediately, he came out same day (evening). He was able to diagnose right away and fix same day for a very reasonable price. If we have any work needed in the future I will definitely be giving him a call.

Paul was amazing. When my AC was broken, he came out the same day I contacted him to give an evaluation.
And more than being just fast, he proved trustworthy. He proactively discussed options, talked through each step, clearly communicated timelines, and explained what led to the issues.
Originally another company said the system was unrepairable and that I also needed a new furnace. Paul had it fixed within 4 days, and confirmed the furnace was fine.
I'll be going with Paul for all my HVAC questions in the future.
Thank you!

Paul and his team are professional and fast. My heat went out last winter and my usual HVAC company came didn’t fix the problem. Had to call the emergency service. Paul didn’t overcharge like other companies and the expert fix the furnace in less than an hour. Now I'm choosing Paul for the plumbing and other services. I hope we could establish a long-term relationship.

I reached out to Paul the owner for a quote to have duct work and two heat vents relocated in my basement. Paul and his team came over right away to look at the job to be done and gave me an estimate on the work. Once I gave them the green light the job was completed the next day. The work was neat and professional. Paul is a great communicator and was very easy to work with. I highly recommend this company and will definitely use them again!

I hired Paul from Accurate LLC to install two mini splits in March 2024.The man told me that he had been in the heating and a/c business for over 20 years. He also said that he's been in the MassSave program from the time it started. That being said he should know the MassSave requirements for a rebate.
He did not install the proper equipment (2 intergrated controls ) and I was rejected for my rebate. He tells me that this equipment was all new to him and he never had to use it before. He promised me that he would make things right and install the proper equipment so that I could get my rebate. He also said that he would never leave his customers hanging.
I tried calling him repeatedly to get him to fix the problem and got no response.
I hired another contractor who install the 2 intergrated controls then I was able to get my rebate.
I filed a claim against Paul in small claims court to get reimbursed for having to hire a 2nd contractor. I won the claim and Paul has not paid me or appeared in court.
I would strongly recommend no using this man. I consider him to be incompetent and a lier !!!

Paul and his team recently replaced my oil furnace and water heater with impressive efficiency. I especially appreciated their clear and straightforward, communication throughout the entire process, from the initial quote and options to scheduling appointments. Excellent service!

Recently, we had our heating system updated to a 94% efficient boiler and water tank. After receiving estimates from four other companies, we decided to go with.Accurate HVAC LLC . So GLAD we did! Paul and his crew are.AMAZING. Not only was his price reasonable, but they are dependable confident hard workers. Paul was exceptional to communicate with whether it be by text or phone. He always responded within a reasonable time frame. Paul and his crew went above and beyond in this project. I would strongly recommend this company

Accurate HVAC did an amazing job installing/replacing a new AC Unit condenser and coil. Paul truly did go above and beyond replacing new lines and pumps. He also installed a new air return line with vents. I’d recommend his services top notch and reasonably prices.

Highly recommend Accurate!!
My furnace went and me and my daughter was left with no heat. I made a call to Paul and he came right out. Paul was very personable and professional and the price was great. Paul followed up with a text to make sure the heat was working well and also sent me recommendations to save on my heating bill. Paul and his team is great. I will use Accurate over and over again. Great job

Had our boiler go out in the middle of Winter. Paul came over the same day we needed a quote to checkout what needed to get done, and he gave us a super reasonable price for getting the whole boiler replaced, and his team got the job done within the week. Happy to support small local businesses and grateful for the service and job completed. Would recommend if you need boiler or other HVAC services.