Drainage reviews in Saugus, Massachusetts

I would like to recommend anyone looking for a plumber to call drains 911. I have been seeking a plumber for my clogged drain in my kitchen sink for some time now with no luck but finally looked up on google to find someone. He answered my phone call and came out within reasonable time and fixed my problem and recommended a few other issues which he will come back for. Very friendly and knowledgeable, I’m a happy and satisfied customer.

Called Drains 911 and responded right away. Very happy with job on fixing a leak from a copper pipe. Not an easy job as to access to the drain from kitchen sink to the garage, also installed garbage disposal and tested everything thing before leaving. Minh N. Salem NH.

They responded faster than anyone I called. Rob cut the wall open and fixed the leak. Thank you for your quick service and all the effort you put into trying to find our water shut off.

Jay helped resolve our frozen pipe issue (extra helpful in an emergency-he told us exactly what to do before he arrived so we didnt have a cracked/broken pipe to deal with). He's friendly and explained everything that he did.

Be sure to get an estimate in writing. Because you will be charged huge amounts of money without an estimate in writing. Search AI for an estimate they charge six times the estimated amount.

Great local guy, fast and reasonably priced I highly recommend to give him a call.

We had water backing up in our basement and few people tried to diagnose it. Jay came in and within an hour had the problem diagnosed and solved. He was knowledgeable and got right down to business. Highly recommend!

100 year old house.
Took care of a leaking 75 year old toilet.
Fast and courteous!
Highly recommend!!

Called drains 911 for some assistance with a bathroom sink issue. They were there that day and took care of my problem quickly and efficiently. Very knowledgeable and kind. I was more than impressed with response time. They even cleaned up the area perfectly upon completion. Very happy with their service!

Jay came when he said he would. Was up front about pricing and friendly. Got our frozen pipes working again quickly. Answered all questions. I will recommend him to others if I hear they need a plumber.

I called this company at 4 in the afternoon with a number of frozen and broken pipes and in less than 24 hours was completely fixed and water!
Was here when he said he was coming. Very knowledgeable and showed me all broken parts.
Even used my emergency payment towards my bill. If you need emergency help, call them.

I had a slow drain in my bathtub. Jay came on time, and had it cleared quickly. He is very knowledgeable and the pricing was great. Definitely will recommend.

I highly recommend Jay at Drains 911. I called him when my toilet wasn't flushing. He was to my house one and half hrs. later. He fixed the problem quickly left no mess at all for me. He is very reasonable on his prices and a truly nice person.

had a main line emergency came out asap on a holiday that I was hosting 20 people highly recommend got my water flowing can’t thank jay enough

Rob is very professional and competent, and always respond very quickly for any questions. Highly recommended!

Called for a hot water issue at night Jay came out within 15 minutes. Came prepared professional and calm. Because I wasn’t. Lol. I would highly recommend for any plumbing need!! Great to know I have a plumber on speed dial!!! Sandy

Jay came and solved my issue with an obstruction in less then 2 hours after first speaking with him. Prompt. Professional. And very reasonable. Would definately recommend!

Jay came out as soon as I called his service is amazing and was very fast thank you jay

Jay from Drains 911 was super helpful, professional and arrived quickly to solve an issue with my dishwasher drainpipe. My little mistake… He fixed the problem, improved the set up and didn’t make me feel like a fool for screwing it up. I highly recommend Drains 911!

When we called Drain 911 our pipes were frozen. Jay came the next day and got the ice broken up so our water could get moving again. He was honest, friendly and made sure we understood everything. He was very helpful in making sure our water came back on. We will use Drain 911 for all our plumbing needs.Very fair pricing. I highly recommend Drain 911.

Service was great - I called and Jay got here in 20 minutes on a Sunday. He drained my washing machine within minutes and was able to diagnose the problem very quickly. I highly recommend Jay and the company to anyone!