HVAC reviews in Saugus, Massachusetts

Our heat stopped working so I called Max Heating & Cooling late Friday morning, Dan answered right away, I explained our situation and he was able to squeeze us in that day to check out what was going on. Dan came in, took a look at our heating system, quickly identified the problem and answered a few other questions I had. Within a few hours, I had a quotation in hand, wrote back and told us what we wanted to do and he said he'd have someone out to us Monday.

By the time I got home from dropping my son at school in the morning on Monday, the Max Heating & Cooling truck was in my driveway and Shane was unloading his tools out of the truck ready to go. By 10 am we had heat again!

Both Dan & Shane were very nice and professional, arrived on time and were able to get the problem diagnosed & fixed quickly. I will definitely be using them again in the future. Highly recommend!

Joseph, Dan, and Stacy were all great with my A/C unit replacement. I think I found my forever HVAC, Plumbing, and Electrical contractor. Would highlight recommend them!

Cannot recommend these guys enough. Shane came out to service our aging furnace and was nothing but professional! He quickly identified the issue and got on the phone to source the parts, which with a 20 year old unit were hard to find. Dan came out to do the repair and was so quick, efficient, professional and polite! Both were incredibly punctual, which I so appreciate!

Would absolutely use this company again, 11/10 would recommend!

Dan and his team were great to deal with from start to finish. They were able to walk me through my options and provided quick, easy to understand quotes. Whenever I had a question, if I was unable to reach them immediately, they got back to me the same day. I could not say enough good things about about them, and it is very clear they place the customer above all else and take extream pride in their work!

We used Max Heating and Cooling to replace our boiler and switch from oil to gas. Their crew (Brandon, Joe, Mike and Jonathan) were prompt, professional, and did a stunning job. I would recommend Max to anybody.

I was shopping for a new AC system (a combo of ductless on first floor + ducted on the second) last summer and ran into Max HVAC guys working in the area. The neighbour where they did the job gave them sparkling recommendation, and they submitted by far the best quote of about 10 companies I had considered, so I decided to take a chance and was never disappointed with my decision. Sam was in charge of the crew, and they were very punctual with their job, working for 2 days in my attic in the midst of a sweltering heat wave. The installation itself was impeccable and they cleaned afterwards really thoroughly. When I noticed a few months later that the plastic drip pan under the air handler became bent, Dan and Sam quickly came out to replace it with an aluminum one. Really recommend these guys for their professionalism and very reasonable pricing.

Max Heating and Cooling was hands down the best! Dan, Brandon and the team were amazing. Professional and speedy installation. We had a Bryant Furnace and A/C installed.
It was a no brainer to hire Max Heating and Cooling for this job after shopping around.
Thank you Max Heating and Cooling!!

I called Max Heating and Cooling because our system wasn't working on what would eventually be a 95 degree day. There were a few service calls ahead of me, but Dan showed up later that afternoon and got us up and running.

He then took the time to talk to us about our system and answer the many questions we had (our last HVAC people weren't all that helpful in this area).

Over all it was a great experience. Dan and his crew were true professionals, honest and knowledgeable and I will gladly give them a call again for my HVAC needs. Highly recommend!

Sam, Dan, and the team were incredible to work with from start to finish. Coming as a recommendation to us, we called to try and fix our faucet but thought we might need to buy and replace the whole thing. However, Sam worked to save it and all in a very last-minute situation.

From there, we quoted out a few more projects and chose them over others based on quality, honesty, and price. They ended up doing all three interior mini-split and exterior condenser replacements as well as a switch to an on-demand water heater. This is our first home and first time ever doing these types of projects and the team at Max exceeded all our expectations. The work was so good that our neighbors booked them before they even finished with our project.

My heat stopped working so I called Max Heating & Cooling early Thursday morning, Dan answered right away, and was able to send Shane out by the afternoon to assess the situation. Shane tried to get it working with the storm approaching but quickly realized it was toast (22 yrs old) and needed to be replaced. Amazingly he found the right system in stock and they were able to replace the entire HVAC unit by end of day on Friday! A modern miracle.
Many thanks to Dan, Shane, and the team for taking care of my emergency before we got crushed with snow.. They worked super-fast, showed up on time, and were professional throughout the process. I will definitely use them again in the future. Highly recommend!

We were in a time crunch and Max Heating and Cooling delivered!
Dan stopped by to give us an estimate the day I called and was able to schedule us in a few days later.
The team did a fantastic job at a great price and all with an awesome attitude!

As a new home owner, finding out that the mini-split AC unit does not work was a shock. Had it serviced, did many consults and was very concerned I wouldn't get what I needed, and that was quality advice and a contractor that I trusted. I got Max Heating and Cooling info from Home Advisor's and my whole experience with them has been nothing but incredible. I strongly recommend them. I literally had about 5 different consults and quotes and I'm so glad I went with Dan and the TEAM #1 CREW!!! I can't say enough kind words about everyone I met so far w/ Max Heating and cooling. They've made this big purchase as stressless as possible. Kind, attentive, responsive, and problem solvers with high quality service. A no brainer to choose this company.

Robinson and Jhonatan did an outstanding job installing the heat pump/ mini splits in our house. They worked around our schedule and showed up when they said they would. Very happy with the workmanship and price. Sam was also great and walked us through the operation of the system before they finished up. Additionally the pricing was the best in the area.

Max Heating and Cooling has made a significant improvement at my house! The Team installed mini-splits that I have been coveting for quite some time. They offered knowledgeable advice and solutions, arrived on time, cleaned up carefully and were consistently willing to answer all my questions. Dan was always available to reach when trying to problem solve or clarify a situation. Brandon and Sam were extremely professional and thorough during installation. I highly recommend Max Heating and Cooling as I now have a cool environment...finally!

The best HVAC crew on the North Shore. Stacy was a tremendous help with scheduling. Dan was as professional as it gets. I had a very complicated refrigerant leak going on that caused us to lose heat. Within 2 days of assessing the situation Dan got his crew out and replaced everything for a very honest price. Don’t waste your time with other contractors. This crew is the real deal. Thanks again guys.

Dan and the team were extremely professional and well qualified. I had them replace a forced hot water heating boiler and install central air conditioning. All work was done on time and professionally. The pricing was very competitive and they were very responsive to any questions I had. I highly recommend Max Heating and cooling for all of your HVAC needs.

I highly recommend Dan and his team. They are responsive, knowledgeable and friendly. Brandon just completed a job at my 3 family and kept me in the loop about everything. I will continue to use Max Heating and Cooling for all of my HVAC needs.

Joseph came to assess our HVAC system after we used MULTIPLE other companies that could not identify or address the issue we were experiencing. He knew what the issue was immediately and was so knowledgeable, personable, and kind. Highly recommend!!!

We also worked with Dan, the owner, who was amazing as well. We will only be using this company moving forward for any HVAC needs!!!

Top nothc professionals in the industry. The owners are amazing to work with and Stacey was super helpful. The work was impeccably done and they worked super fast installing one of our boiler systems. We will be retaining their services for our next heating system in one of our rental units in the future. Thank you!

Max Heating and Cooling recently installed a new AC and Heating system for my entire house (an old cape style house). Dan Palmieri was a pleasure to work with! He was extremely friendly and knowledgeable, recommending a system that was ideal for my house and priced very well.

Dan's crew removed the entire existing oil tank and furnace along with all steam radiators and pipes. They then installed a complete Mitsubishi heat pump system with ducted for the entire first floor and two mini split floor mounted units for the second floor. All of the work was performed and cleaned up meticulously.

A special shout out for Brandon and Sam! They kept me completely informed throughout and ensured that I was in agreement with everything being done. They both went above and beyond in ensuring that everything was done to my complete satisfaction.

In closing, everybody involved demonstrated a combination of professionalism and friendliness that is rare and unmatched in my experience. I will go nowhere else in the future for my heating and cooling services! I recommend them highly.

Dan and the team at Max are the single best company I've worked with across the entire landscape of contractors, home improvement, and maintenance. We had them install heat pumps with mini splits downstairs and ducted heating and cooling upstairs and remove our gas furnace and radiators. They did an awesome job at a competitive price, were always on time and commutative, and left things clean.

The heat pumps themselves are incredible. They've added a negligible amount to our energy bill because of their efficiency - our gas bill used to be 200+/mo in the cold winter months.

We had one issue months after the install, and Dan sent Brandon (the team member who installed the ducted system - really great guy!) over the next day to fix it. It ended up likely being due to something other than the HVAC, but Brandon did his best to fix it anyway.

As long as I'm in the area I'll work with these guys and recommend them to my friends looking for more energy efficient heating and cooling.