Reviews of local pros in South Yarmouth, Massachusetts

4.9 based on 58 reviews Back to the listing
    5

    Brian was wonderful. We received a confirmation upon booking, got a reminder the day prior to our appointment, and a courtesy text message when Brian was on his way.
    Brian took the time to answer our questions, and was able to identify quickly where the issue was and what needed to be replaced.
    Thank you for the great service!

    5

    Morgan arrived on time with a smile. Not much to report other than taking care of your equipment is always the right move. Morgan took his time and shared a positive hvac report and we will hopefully see him again next year!

    5

    The technician was polite and answered our questions about the system and the filter. He did the maintenance work efficiently and went on to his next call.

    5

    We were not home. The job went well and Brian was in and out respectively. Thank you for the great service!

    5

    Amazing service and reasonable rates! My 98-year-old Mom had her central AC shut down in a heat wave and they came out the same day without a surcharge and repaired it in under an hour. Highly recommend!!!

    5

    Vincent is great at explaining what you need and why and also what you don't need and why. He is very friendly and will let you know where you can save a buck or two. He is also very thorough.

    2

    Had to wait many days before tech came to house. A quick evaluation & quoted $1000 +/- and would have to reschedule because he didn't have the basic recharge tank with him. Felt like a scare tactic. A quick call to another HVAC service and it was recharged that day for $200.

    5

    Brian is a knowledgeable and courteous technician. We have had him for several years now and feel very comfortable with his work and feedback. We very much appreciate working with your team as a result of Brian.

    5

    Our experience with Alex and Wayne was excellent. They showed up on time, went straight to work and good the job done in good time. Both are super pleasant and happy to answer questions. Follow up the next day way timely and helpful too. I highly recommend them.

    1

    We have had three service calls in the past 6 weeks, plus several hundred dollars for parts, adding up to close to a thousand dollars and still have our heating problem unresolved. We are definitely not pleased.

    5

    South Shore is a very organized group. They show up on schedule, send photo of people coming to your home, do a very good job, and for me solved a problem for how to change filter on our new AC from a nightmare to easy. Changing the filter is important, and it was so difficult, my husband and I never did it. Our bad, of course, but now it is easy, moved to vent in hallway from laundry room ceiling above plumbing pipes. So they did a great job on installation of new AC system, then in a follow up meeting we discussed the filter problem, and they came up with a great solution.

    They were not the least expensive bid we got, but worth the little bit higher cost.

    5

    Brian and Nick performed an expert and clean install and Vincent was instrumental in helping me make the right purchase decision. On-time, knowledgable, friendly and professional. I’m glad I chose South Shore.

    5

    William came to our house to give us an estimate on A/C splits. He did an outstanding job. He took his time walking through each room and explained the best placement for each unit. He was patient, professional, and truly cared about helping us make the right decision. I highly recommend South Shore Heating & Cooling!

    5

    I needed three sets of new refrigerant lines put in on my Fujitsu mini splits. South Shore, I have to say was exceptional in every way. Starting with Will who came by and went over everything with me to the people that answered my questions over the phone and got me in quickly to the actual Service technicians Alex and crew. Everyone acted with the best level of professionalism. I’m glad that I chose them for this job and will definitely use them again. Thank you South Shore.

    5

    I've had to call South Shore twice for no heat. Both times were on weekends and the technician arrived within an hour. I would recommend asking for Morgan- he was friendly, explained the problem and the fix and was really efficient!

    5

    Morgan Barker was prompt, friendly, courteous. He was very thorough cleaning my furnace. Will use this service again and recommend to others.

    5

    Ron and Russ did a great job in my installation. On time arrival each day, pleasant and willing to go the extra mile to insure everything was done correctly and properly.
    I’m very glad I selected to do business with South Shore.

    Nick was great in and solving the problem with the Mitsubishi compressor unit.
    He was understand, professional, and thorough. Thanks Nick !

    Wayne did a great job retesting everything and also explaining the AUTO option on the units and the pros and cons of using that format. No one previously did that and it cleared up a big issue that I had been facing.
    Walking a client thru the operators manuals while using the remotes would be most beneficial. Explaining how each option works was the solution that solved things for me.
    Thanks Wayne !!

    5

    In a time when it's hard to find technicians who know their area of expertise and work in a professional and timely manner, it was a pleasure to to have Brian Pires from South Shore Heating & Cooling repair our system. He clearly knows his job and works quickly and efficiently. I would request him specifically if we needed repair again. I cannot comment on the price as we haven’t gotten a bill yet.

    5

    Outstanding experience working with Will Holland, Brian Gregg, and Tyrell Gamboa. Entire team was professional, deeply experienced, and a pleasure to work with in all respects. I can't recommend South Shore Heating and Cooling any more highly!

    5

    We called with an issue and they came promptly. Keith Riter got to the bottoms of our issues, fixed them and did some maintenance while he was at it. Great Job!

    5

    Keith was prompt, professional, knowledgeable! He offered excellent advice on maintenance and recommend a new system for the near future. Thank you for being friendly and courteous during a busy day at the Salon. Highly recommend Keith!