House Cleaning reviews in Spencer, Massachusetts

I have had Butler cleaning take care of cleaning between AirBnB guests a number of times now. The house is always clean, he always arrives on time, and my guests have raved about how good of a job he has done.

I hired him primarily to dust my home - I have a broken wrist. Ended up paying him more to do floors and bathrooms to make it worth his time. Had to call him after his second visit because it looked like the house had not been dusted and I had to redo it all due to house guests coming after a family funeral the day after Butler cleaned. I only knew he had come because the check was gone. We had a nice conversation - I didn't ask for money back or for him to come back and finish the job, just to do better in the future. Recently, on my own, I put in extra money because I had a lot of Christmas decorations to work around. I also always leave treats for him with his check. Again, the same day he came, it was clear that he just kind of loosely dusted around things and skipped a lot of surfaces entirely. I called him, VERY NICELY to talk about giving extra money and hoping a better job would be done. He just said he was "cutting ties" and hung up on me leaving me stuck right before Christmas. He clearly wants to be paid for doing the job of a high school kid being forced by his Mom to do chores before being allowed to go out - with the same kind of attitude.

Aly and Kayla did an excellent job at my house. The job was so good, I asked they come back for my next appointment.
Tom P

Kay and Ashley are wonderful at organizing and do amazing work! They are very pleasant and very helpful!

Besides the top cleaning service they provide, the communication from their point person is unreal. Texts so quickly to respond, so on top of everything and extremely accommodating. It’s one of the best customer service functions I’ve ever experienced. Again, the cleaning, is top notch, but not the best part of this company. Couldn’t recommend them more.

Amanda and Stef were amazing! They went above and beyond. I can't wait to have them back again.

This review is to recognize Stef.
She has been the cleaner of the St. Anthony Resort for a while know. I call her my favorite lady. Stef cleans methods are the same as what I would do, if I was doing it myself. She takes her time and gets the job done right the first time. Over the years, I have had many different cleaners from different cleaning companies, however, Stef does not even rate near the others, she gets an A+ in my eyes. If I have a special request, dust under the bureaus as you can see the dust from the other side of the room, I have never seen dust again. My dad made my kitchen table, she knows how special it is and she takes the extra few minutes to make sure it shines every time she is at the house. I could go on and on, as she is the best. Anyone that wants the job done right the first time, ask for Stef.

Had the team over to do some pre-holiday cleaning. They were both warm and professional. They did a thorough job. Just what we needed.

I had Alyson , Danishka , and Kristen as my cleaners and they did An amazing job! I haven’t seen my house this clean since i moved in! Having two kids now cleaning can be put on the back burner but thanks to merry maids of Worcester i now have the help i need ! Thank you ladies so much!!! Can’t wait to see you again!

Amanda and Desi are awesome.. we are always satisfied with there cleaning.. they communicate great and always make sure everything is to our liking..

Merry Maids of Worcester has been providing us with monthly house cleaning services since last 2 years. Cleaners are doing wonderful job each time. I’m happy to have found such a wonderful company for my home cleaning. Thanks 🙂

Amazing job by Merry Maids! They do such great work. I love coming home to a clean home!!

I had Merry Maids do a good cleaning of my office as it had been shut up for most of Covid and is now reopening. They did a fantastic job! There's a lot of detailed woodwork in my office so it's tedious work--they made it shine.

I am so happy we decided to hire Merry Maids of Worcester. Dealing with their regional rep/manager is very helpful with scheduling, billing, etc. Regarding the quality of cleaning, we are very pleased. Dominique does a great job and seems to go the extra mile to take care of our home. They are also very reasonably priced.

Merry Maids of Worcester has been providing us with biweekly cleaning services and the cleaners do a wonderful job every time. We also utilized their carpet cleaning services and were amazed with the results. So happy to have found such a wonderful company to do business with. Thanks!

Dominique does a fantastic job! My wife and I have a new baby and our house just kind of falls apart without us even noticing. Dominique gets our house back into great shape every time and it’s such a relief!

Lynn has been cleaning our house for a couple years now. She is thorough and does an awesome job! Thanks Lynn!!

Lynn always does an excellent job! This week she had a new person with her; she does a great job training new cleaners. Always great job!

Desi visited today. I am always satisfied with the work she does. She actually moves things to clean the space. She is always a pleasure to chat with and I would trust her in my house should I need to be away while she was here. Thank you Desi!

Very happy with Merry Maids of Worcester. Very friendly and professional and accommodating to my personal needs. I have used them for almost 3 years and would highly recommend them!! Lynn is exceptional!!

Reliable, great communication, and able to work around any special requests. They do a great job for our routine cleaning. Highly recommend!