Reviews of local pros in Springfield, Massachusetts

Had the air duct cleaning done after noticing extra dust around the house, and the improvement was noticeable within a day. The technician worked carefully, explained the ductwork cleaning process clearly, and answered every question without rushing. I also appreciated the focus on indoor air quality because the air feels fresher and the airflow throughout the house is much more consistent now.

We've used maidpro for 10 years. Our house kept in tip-top shape by Cheryl D and we appreciate all of her hard work!

Kelly cleaned up my totally disgusting apartment like it was no big deal before a last minute move. She did an amazing job and was super fast, super efficient and a super delight.

Anastasia is a very nice young lady and she worked very hard with no issues.

I love this. Have had Cheryl for years now. She does a meticulous job every month. Really appreciate and trust her. Highly recommend MaidPro and Cheryl!

The cleaners were great, but the office managers are rude and lack understanding of being kind to their customers. One of the office managers (Alice, I believe) chastised us numerous times for mistakes she made and/or circumstances out of our control. And given the fact that we are doing business with them, you would think they (she specifically) would put our interests first. Moreover, for the amount you spend to have them clean, the truth is that most of what they do is dust, vacuum, and clean the bathroom. And the maids are only paid $11 dollars an hour. So at around $65 a week, you have to wonder where the other $54 dollars is going. Probably to the rude office managers. If it were me, I'd pay the staff better, at least they have good customer service, are attentive, and kind.

The whole house is fresh and sparkling. Ramona has cleaned for us twice, and both times we have been thrilled. Thanks!

Service provided was excellent. Thorough and very pleasant. Amanda is enjoyable to be around and is always willing to try things I suggest.

My Pro's name is Alex, she is very nice and professionally good at what she does here at the house. Does a little more when ask on a special
event that may happened at the house.
Very good person....

Thorough, conscientious, pleasant, hardworking people who obviously take pride in their work. We have used maidpro for several years and have no complaints. Jeinni does a fabulous job!

Xiomora is great! She is on time and very professional. She does a very nice job cleaning and is done in a timely fashion. I would highly recommend MaidPro!

Ramona and Millie did a great job on our first cleaning. They were professional, on time and the house has not looked this good in a long time (if ever).

Louise has been great. Timely. Nice to come home to a clean house. She gets along great with the dogs and they look forward to her visits too.

I have had many cleaning ladies over the years this is the first time I chose a professional service. While it was a little more expensive the cleaning is A LOT better. The women who come are very nice and respectful and speak perfect English! which is also something that was hard to find in my other cleaning ladies.

Inconsistent results. We had biweekly cleaning, rarely had the same person. Some weeks were great, other weeks were barely ok. Prices were increased after 4 weeks of subpar results. We would be okay with price increases if we were happy with results. Overall, not worth it. Would not recommend.

Ramona has been cleaning my house for years and she is fabulous. She has been working around the mess my three kids create especially when I can’t get them to tidy up enough first. Thank you thank you!!

Ramona is consistently excellent. The quality of her work is outstanding, and she's always on time with a smile on her face. I feel lucky to have found her!

I love coming home after Millie has been here. Everything is neat and clean. She also takes the time to ask how she can personalize her service. Other members of my family have also requested her.

We have been using MaidPro for about a year now. We have benefitted greatly. We especially appreciate their policy on the replacement of breakables.

We especially applaud our PRO, Millie. She will be found doing her best, and has consistently exceeded our expectations.

- Diane Young and
Christopher Faille

Today Cheryl did an exceptional job - really showed she cared how the clean came out. Thank you!!

Nice people. Great job. Melanie was super - thanks!

Cheryl does a terrific job every time! My husband gets home from work before I do, and he LOVES the look of the wood floor when he walks in. She makes us almost forgot we own a big hairy dog!