Reviews of local pros in Stoneham, Massachusetts

I scheduled an appointment for a coin-operated Whirlpool washer three days in advance, within a time window of 11 am to 1 pm. However, the repairman Justin did not show up. I called the office several times but received no clue about the situation.

My tenant informed me that he eventually arrived late in the afternoon. The repairman did not provide updates until the second day.

He estimated that the agitator was loose and needed replacement, with labor costs at $90 per hour totaling $170, plus $170 for a new agitator after already charging $99 for the estimate. Additionally, he informed my tenants that some parts were dirty and suggested bringing the washer to their shop for steam cleaning, which made the tenants nervous about continuing to use the washer. Consequently, I decided to replace the washer with a new one.

After all the headaches, I watched youtube about this situation and fixed the broken washer myself by replacing four small agitator dogs (like teeth), which cost only $6 and took 20 minutes.

I would never use their services again.

Incredible service

I had provided model # over the phone; and the tech based on epast experience showed up with the parts beeded so it fixed lickity split

I recently had the pleasure of working with Boston and Cambridge Appliance Repair, and I couldn't be happier with the service I received. Technician James was assigned to fix my appliance, and he did an outstanding job.

From the moment James arrived, he was professional, courteous, and incredibly knowledgeable. He quickly diagnosed the issue, explained the repair process in a way that was easy to understand, and got to work right away. His attention to detail and expertise were evident, and he completed the repair efficiently, leaving everything clean and tidy.

What impressed me the most was James's commitment to ensuring the job was done right. He went above and beyond to make sure my appliance was working perfectly before he left, and even provided some helpful tips on maintenance to avoid future issues.

Called in to replace multiple garbage disposals in my Brighton apartment building. Very fast and great pricing. Highly recommended. Will be calling back for future appliance projects.

Scheduling an appointment was easy. The company was booking a week out when I called. I was given a window of 10am-12pm and the technician came @1pm-calling in advance to let me know he was on his way. That was good.

The technician, John, was friendly and competent. He quickly diagnosed the issue -the pulley wheel was not turning causing the drum not to spin. He also ran the machine once he made the repair to ensure that it was working properly. The service call took approximately 30 min.

I’m deducting stars because the cost seemed high to me. I was charged $70.10 for a pulley wheel that costs less than $10 online. Labor cost was $120 and the service call was $129.95, totaling $324.43 with tax.

They installed two pendant lights for our kitchen. They did it exactly how we wanted it. 5 stars for their quality work and attention to details.

JMR replaced baseboard heaters for me. They do great work. They made sure I was totally happy with the work that they did, and I indeed am.

Professional company and crew. They always are responsive and asks questions throughout the job if any arise to make sure everyone is in alignment and it's what the customer wants. Solid work quality, no matter the job they will work with you.

Installed new electrical service for my 3-family + car charger. Neat work, completed quickly and good communication.

JMR Electric were great! Everyone who did electricial work for us was kind and did a greta job of explaining the work. I also appreciate their responsive email communication.

I've used Jeff for several jobs at my house over the past few years. He's always provided input and insight when needed for a job and shown a willingness to go above and beyond doing what I ask; instead trying to understand what I actually need and provide solutions. He's become my go to electrician whenever I need work done on my home and I cannot recommend him enough.

Highly recommend the folks at JMR! They do great work, are super friendly, and always on time (a rarity in the contractor business).

I had an excellent experience from start to finish. They installed two ceiling fans and a hallway chandelier for me. They were really quick to respond to me, the crew was extremely efficient and professional, and their pricing was fair. Highly recommend.

Jeff and his staff are great. They are knowledgeable, professional, respectful, and neat! I have been relying on Jeff for over 10 years and would not call anyone else for my electric needs.

We have used Jeff and JMR Electric for a major renovation a few years ago, and more recently for upgrading an electric service at another property, as well as some electrical repairs. We continue to rely on JMR Electric as they are always professional, extremely knowledgeable, helpful, and reasonably priced.

Made some significant mistakes on a large project for us, but did their best to clean up and rectify the issues. Jeff is a good guy and I would still recommend them.

JMR electricians helped me out in an emergency situation. I was so relieved that they could come on a same-day basis when time was of the essence. The two electricians who came did a very thorough evaluation and were able to locate the problem readily. They were both courteous and professional. I really appreciated their careful explanation of the findings and solutions. I give them an A+.

Highly recommend JMR Electric Group for all electrical needs. Crew onsite at my home this morning was fantastic. Timely, professional, and super knowledgeable- appreciate their efforts greatly!!

JMR was a pleasure to work with. I used them as a subcontractor on one of my jobs and they were professional, responsive, on time, high quality and under budget. I would recommend JMR for your electrical needs.-Aaron

I am so grateful for Ed and his team helping me navigate through a challenging time with their speed to action and professionalism. They were able to resolve my electrical issues post-flood within a day. I would highly recommend JMR Electric Group for any work needed.

I recently had the pleasure of working with JMR Electric Group for some electrical work at my home, and I couldn't be more satisfied with the experience. From start to finish, they exemplified professionalism, expertise, and excellent communication.