Home Services reviews in Swampscott, Massachusetts
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The staff at Go Green Carpet Cleaning with whom I interacted were proficient and supportive. I was kept in the loop throughout the entire process. The cost was clear and straightforward. Gregory, the technician, was extremely courteous and professional. My carpets are looking fantastic now! I appreciate the top-notch customer service and stellar workmanship! Thanks a lot!
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The owner, now known as Douglas from Go Green Carpet Cleaning, is truly outstanding. He managed to accommodate our budget and did a remarkable job on my carpet. It's been two years since my last carpet cleaning and he made it appear brand new. I would recommend him to anyone in Swampscott that needs their carpet cleaned.
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i handed over two rugs for cleaning at go green carpet cleaning, one being a regular area rug and the other, a loop rug. both were returned to me in a well-cleaned condition. mason had cleaned the smaller, more delicate loop rug with special hand care. given that there aren't many local services available in swampscott, i was delighted to discover someone who would handle my items with such attentiveness. when i went to collect them, mason was generous enough to show me around the facility and provide some insight into the cleaning process. i'll definitely keep them in mind for future carpet cleaning needs.
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I have to admit, I'm a bit partial since my family runs this business. As a huge animal lover with many pets, especially dogs, I've dealt with some tough carpet situations. I used to have an older home with its original blue carpet, and I was worried it would never look good again. Thankfully, a staff member used a special pet enzyme to clean my carpets, and it worked wonders on those stubborn odors—especially with all the humidity from the rain. I was very pleased with how everything turned out!
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We recently moved into a new house in Swampscott, but there was a persistent lingering cigarette odor in the carpet and air ducts. After researching online and coming across several glowing reviews, I decided to reach out to Go Green Carpet Cleaning and I'm so thrilled I did! The interaction with the office team was outstanding. They were courteous, proficient, and clearly experts in their field. As the day of my booking approached, I got a reminder email about the upcoming service. On the day itself, I received a text from Douglas, indicating they were 30 minutes away. They arrived precisely on time, stepping out of a clearly marked van, and dressed in uniforms, which further reassured me of their authenticity and professionalism. They inspected my house thoroughly, providing me with an exact cost breakdown. Their expertise and professionalism surpassed all my expectations. They clarified each step of their procedure, explaining how they would eradicate the cigarette odor from the carpet and air ducts. When the job was completed, the invoice matched the initial quote to the letter. I wholeheartedly give them a 5-star rating. There's simply nothing higher to give! I strongly recommend them for anyone in need of carpet cleaning or air duct sanitization and deodorization. Their work is excellent, prices are fair, and their team is professional and knowledgeable. What else could you possibly ask for? :)
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i've had my carpets spruced up by the same carpet cleaning service thrice over a span of 15 years. my condo's carpet, which has been around for 30 years, still looks fantastic after chase and his team wrap up their work. for a long time, it was my residence and it's now being rented out, hence it's been subject to a good deal of wear and tear. it's been overdue for a replacement for a while, but thanks to their work, it still looks amazing. the charges for their services are pretty affordable and chase and his team are consistently pleasant and professional. i plan on sticking with them for their impressive outcomes and excellent value. my appreciation to the carpet cleaning team!
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great experience! they picked up three area rugs for cleaning. two friendly gentlemen arrived on time and even moved heavy furniture to roll up the rugs. they were very skilled. we requested that they hold the rugs at their warehouse since we were working on home improvements, and they happily did so at no extra charge. when we were ready, we called them, and they quickly scheduled the delivery. our 25-year-old area rugs look brand new after never being cleaned before! the cleaning was amazing. the delivery was perfect too; they put down the rugs with new under-padding and moved the furniture again. we couldn't be more pleased. 5 stars!
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this is absolutely the greatest carpet cleaning service! douglas knows his stuff, he's honest and just, and he really puts his heart into doing a thorough job! he managed to get rid of all stains, pet odors and pet oils left by careless renters and brought the carpets back to like new. the carpets felt soft again too. not long after the first call, some careless people left a deep blue stain on the carpet. douglas came over without much notice and did an outstanding job cleaning it too. i highly recommend go green carpet cleaning!
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we have owned our condo for a while and tried several carpet cleaning services at first, but didn’t have much luck. then we found gregory, and the experience has been fantastic. gregory always arrives right on time, which is great. he works really hard, is super honest, and always leaves our carpets looking spotless. we’ve used gregory for years now and have recommended him to others, who were also very happy with his carpet cleaning results.
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since we recently moved, we needed the carpets in our old house cleaned before putting it up for sale. my office carpet had a few coffee stains that needed special attention. our realtor suggested someone but they weren't available soon enough. then, we got mason's number and he fit us in quickly. he managed to get all the stains out and even came back the next day to double-check that nothing was left behind in the carpet padding. really happy with the service and how clean everything looks now.
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My carpet is over 20 years old and has been through all kinds of messes from previous owners’ kids, my own four kids, and my dog. Over the years, it’s had everything spilled on it—from milk and tomato sauce to coffee, tea, gum, glue, homemade slime, dark sodas, and more. I pretty much gave up trying to keep it clean and just waited until I could afford to replace it. I used to feel embarrassed to have guests over, especially families with small kids, because my carpets looked terrible. Recently, as part of my new job, I got to help out and watch Gregory clean my carpets. I was shocked at the results! The carpets look almost brand new again. I’m honestly amazed at how clean and fresh everything looks now.
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I can't express how thrilled I am with the carpet cleaning service I received. While I was away caring for my sick mom, my cat apparently wasn't too happy about my absence and decided to pee on my sofa. When I returned home, I tried everything I could think of to get rid of the odor, but nothing worked. I called a carpet cleaning service to explain my situation, as I didn’t want my couch smelling bad with guests coming over for the holiday. The next morning, Mason arrived to clean my couch and a recliner. He was incredibly knowledgeable about the cleaning products and explained how they worked to eliminate the odor. He even used a special light to show me where the urine was. I was amazed at how hard he worked, and to my surprise, my sofa and chair looked brand new and smelled fantastic! We also had a heartfelt conversation about our experiences with loss, which was comforting. Mason did an outstanding job and showed great compassion during our chat. I’m so grateful for the prompt service and for making my sofa presentable again. I will definitely recommend this carpet cleaning service to my friends!
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The team at Go Green Carpet Cleaning has shown great professionalism in my experiences with them. This is the second time I've had them apply fabric protection to my new items this year: first for my dining chairs and now for an area rug. The technicians arrived right on time, wore the necessary protective gear, and did a fantastic job. I'm really impressed with how well their fabric protector works. I have light grey dining chairs, and I no longer worry when my grandchildren visit. Stains from chocolate and tomato products come off easily with just a damp cloth. I highly recommend their services.
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douglas was fantastic from beginning to end, always clear on the phone and shared helpful information about carpet cleaning that i didn’t get from other companies. others just wanted a quick transaction, but here, it was all about great customer service, which was a nice change. he was upfront, on time, easy to work with, and super friendly. the carpet cleaning was outstanding! he even let me know that i didn’t need to pay extra to have my microfiber sectional cleaned, since it might not come out as well as i hoped. i followed his advice and cleaned it myself, saving money and being happy with the results. my home carpets went from grey back to bright white! i’m really impressed and will definitely recommend them to others!
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This carpet cleaning company really cares about their customers. After my appointment, they called me quickly to make sure everything went well and to see if they could help with anything else. It's rare to find carpet cleaners who take service this seriously and want to do the job right. I was impressed with their professionalism, respect, and fast response. We need more carpet cleaning companies like this. I highly recommend them!
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I had an amazing experience with carpet cleaning service. I recently purchased an antique Persian rug at an auction, and when I placed it in my living room, I noticed it had a strong smell from a smoker's home. I needed to eliminate that odor, so I called for help after finding them online. The person I spoke to was very reassuring, and when Gregory and Mason arrived to pick up my rug, they took their time to thoroughly inspect it and highlighted areas that needed some care. They assured me that the rug would come back smelling fresh and the colors would be more vibrant. They were absolutely right! The rug looks incredible now, and I couldn't be happier with the results and the polite and careful service I received.
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the team did a fantastic job cleaning our carpets, large rug, and hallway runner. we have two labs, and our once white carpets were looking really dirty. after the cleaning, everything looked new again. we also added the extra stain protection to help keep the carpets fresh. from the first phone call to the end of the job, the process was very easy. mason was on time, let us know when he would arrive, and finished everything in about an hour. we will definitely use this carpet cleaning service again!
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i had a big carpet cleaning job because our puppy had spent a lot of time potty training on the carpets. after gregory checked out the rooms, he explained there was quite a bit of urine damage and that he would do his best, but sometimes replacement is needed. i asked him to give it a try anyway. amazingly, the smell disappeared and there were no stains left on the carpets! i really appreciate their honest advice and the great quality of their work. i definitely recommend their carpet cleaning services!
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Mason was very professional and made the whole carpet cleaning experience enjoyable. As soon as he arrived at my home in Swampscott, he was friendly and made me feel comfortable. The service was excellent and the price was very reasonable. Mason cleaned two rooms, a hallway, and even took care of my small sofa in under an hour and a half, even though we spent some time chatting at the start. He adds a personal touch that really shows he cares about his customers. My carpets and sofa look brand new. I’m very happy with the results and highly recommend this carpet cleaning service to anyone in Swampscott. You won’t be disappointed.
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douglas does an amazing job cleaning my tough carpet. i have carpet that seems impossible to get fully clean, but every time douglas comes out, he deep cleans everything and makes it look brand new. he always goes the extra mile, moving my furniture without me even asking and checking in if he has questions. he is always on time and very friendly, which i really appreciate. every visit, my carpets look fantastic! i highly recommend their carpet cleaning services to anyone. if you’re thinking about it, just go for it—you’ll get much better service than with any big company. really happy with the results!
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i was truly impressed by the service i received from go green carpet cleaning! the team was incredibly friendly, and their main goal was to provide the best carpet cleaning possible, which they absolutely achieved. they were professional, polite, and very thorough in making my carpets spotless, removing stains that other companies couldn’t tackle. they also did an excellent job cleaning the upholstery on my recliner. now, my carpets and recliner look brand new! i will definitely reach out again when it's time for another cleaning. i am a very happy and satisfied customer.