HVAC reviews in Taunton, Massachusetts

Very unsafe drivers. I got one the side of one of their drivers on the highway to give him the finger and he did not even pick his head up! He was buried deep into his phone. Don’t hire this company bc or anything. If they can’t get their drivers right, how can you expect they do anything else correctly?

I have been having problems with getting technicians to come and service my combination boiler I called Jim Dorsey and son and they sent a great technician Justin very professional and courteous explained his diagnosis in a language I could understand and repaired the boiler I highly recommend this company if you need heating and hot water services

Team is always amazing! On time, friendly, and only do work that is needed to maintain the systems. Been with them for 25+ years for heating and AC

Ed A. Was incredibly polite and explained issues. Very neat and completed the work as promised. Thank you for you reliable services.

Being a father of two stepdaughters and a daughter and having a wife, it is hard to see them suffer with a hot house. Our cooling system as leaking from attic. I visited Home Depot today which referred me to ARS, and ARS were simply friendly salesmen. And Home Depot set the expectation that they would come, they would see if there was an issue. Let me know if I could fix the issue and let me know what it would cost to repair. Instead they attempted to sell me on a new AC condition system saying that they can't just do a repair because it's an old unit and they don't have the parts and they would have to replace the whole system. I was and am a salesperson, I knew all the gimmicks. If we didn't choose to go forward with the price that they give, they're going to get on the phone with their manager and try to bring it down and try to sell us on a discounted price. I even told the guys that that's what they was going to do, and they did. I ended up doing that and took a lot of my time going on the phone with my insurance company to see if they could cover it. Basically a waste of time. I called up another company that I've used in the past which has done us good in the past but they weren't available at this moment. I reached out to Dorsie and Sons and customer service was absolutely amazing. The person that picked up the phone call to Ed that came over. Ed was awesome, nice guy, put the light on to make sure I could walk across the attic so I wouldn't trip, showed me what the issue was, showed me how to resolve that issue in the future, worked very fast in hot conditions and got my AC working again. Well the AC was working but we resolved it so there wouldn't be any leaking again. And all that needed to be done is take care of a blocked PVC pipe, all he had do is blow into it, bam, fixed, resolved, able to use the AC system for another day and not have to put my family into a financial burden by paying off another bill that we can't even afford monthly. So very very thankful for Dorsey's and Sons and definitely would recommend them to anyone. Fast service, they were polite, they were friendly from the phone call to the person I talked to on the phone to the service that I received. By far some of the best level of customer service I've ever experienced. If I can give them a 10 star I would give them a 10 star, if I can give them a 20 star I would give them a 20 star. Give the receptionist and Ed a raise!

At this point we have been requesting Tom’s VanGiesen team from Jim Dorsey & Sons Inc for all our projects, and we had a lot of them, from just sink faucets replacements to water heater change.
They are superb, very professional and knowledgeable, provide easy to understand explanations and answer any additional questions. They go beyond of what’s expected to make the job done.
They are our first choice for any plumbing projects.

Brad and the rest of the of the Jim Dorsey technicians did an awesome job installing my gas boiler. They were courteous and kind and knowledgeable. I would recommend them to anyone with HVAC needs.

This is another service that once again meets and exceeds expectation. Always polite and responsive which are important to me. @Ed Almeida very professional and courteous. Attention to detail and points out the little things to avoid headaches further down the line. I highly recommend their services as a residential customer.

I called Jim Dorsey and sons for a clogged kitchen drain. Technicians Tom and Kyle came out the next day and were able to get the job done within a few hours. They were professional and courteous and kept me informed every step of the way.

Joe Curly & the other gentlemen was very knowledgeable. They explained to me what had to be done & completed the job with no issues. My faucet outside was leaking, enough though it was off. Joe had to replace the pipe going inside the house. I'm very thankful I'm so happy I called Jim Dorsey

Technician Joe Curley and Greg Marshall arrived in a timely manner to deal with my furnace “no heat” issue. Very happy with their professionalism and willingness to rectify problem. Would HIGHLY recommend Jim Dorsey & Sons!

Highly recommend!
1. Great response time returning my phone call
2. Arrived when they said they would
3. Gave me a quote and told me any and all factors that could have impacted the quote
4. Courteous and professional
5. Cleaned up thoroughly after he was done, would never have know he was there
6. Came in within budget
What else could you ask for??

Very satisfied with the professional and informative experience that we received from Dorsey plumbing.
Reasonably priced and job was done in a timely manner. Highly recommend!

Tom and Dante were great. They answered all my questions and removed the heater very quickly. They patched the wall and left the area cleaner than they found it. They were professional and got the job done right. Thanks guys!

The installation went great. The lead technician Jon was courteous, knowledgeable and detail oriented. His assistant was equally knowledgeable and courteous. They arrived on time and cleaned up before they left. They do great work

Outstanding customer service and professionalism! Joe has serviced my heating system since 2009…first time for a no heat call. Did an amazing job, heat restored along with piece of mind!!!

Shawn came quickly when we had no heat and was able to trouble-shoot the problem. All parts needed to fix the problem were on hand. I was happy to not have to schedule another day for the fix. Well prepared and well informed.

Justin is a great technician and straight to the point of what we needed. Price was great , trustworthy which is a piece of mind when having repairs done. Thanks again

Justin was outstanding would not leave without me having heat.Justin went above and be on his job talk to me every step that he was doing . Because of Justin I have no problem's with my furnace.. I will be getting a new furnace this summer because of Jim Dorsey team Thank you again Justin I cannot thank you enough.and thank you Jim Dorsey for having him as a technician at your business...Ray Bouchard

Brad did an excellent job of explaining everything which needed doing to our furnace. Explained everything he did. He was both professional and pleasant. Very courteous. I would definitely call on
Jim Dorsey for future needs.
Thank you, Brad.

Here on time. Walked me through his plan. Updated me with his findings. Completed the work timely. Walked me through his testing. Gave me som insight to improve my home heating. What more could he do?