HVAC reviews in Upton, Massachusetts

I recently had a new Goodman furnace and heat pump installed at my home. The old units were taken out, and the new ones were set up. The installation was fantastic—very tidy and efficient! We're really enjoying the new system. It's super quiet, unlike our old system from '94. I can hardly hear the furnace running even when I'm right next to it, and the heat pump is just as quiet. Life is definitely going to be better with this upgrade. I haven't met a more pleasant and hardworking person than John. I highly recommend this service and would give them a 5-star rating.

Prompt in responding to my furnace repair request, Full Spectrum Services offered same-day service. Their approach was quick, effective, and courteous, making sure everything functioned correctly. When my daughter-in-law needed to repair the furnace in the mobile home she rents to my granddaughter, she initially opted for a different repair service. They informed her that the furnace was beyond repair and suggested she buy a new one for $1700.00. I advised her to contact Full Spectrum Services. Upon inspection, their repairman, Braden, discovered that the issue was a blocked air vent, which he promptly fixed, saving her a considerable amount of money. My first encounter with Full Spectrum Services was when I needed my AC unit repaired. They earned my initial 5-star review with their exceptional service. My second experience was when my furnace developed a bracket issue, causing a dreadful noise whenever it turned on. Their repairman, Nolan, quickly resolved the problem. Regardless of the repairman sent, each was highly skilled, polite, and offered their services at a reasonable price. Living in a manufactured home in Upton, I've found that not all companies are equipped to work on them. The third time I required their services was when my water heater broke down. I mentioned that it might still be under warranty from the manufacturer (not Full Spectrum Services). It was, and they coordinated the repair, ensuring I received the necessary part and had it installed. I only had to pay for the installation as the warranty didn't cover it.

I had two other companies come out to check my heater. One said I needed to replace the evaporator coil, while the other suggested replacing the condenser coil. Then I reached out to Full Spectrum Services, and the owner got back to me right away. He was very friendly and gave me a quote for both options. In the meantime, I decided to take apart my condensing unit and clean the coils as best as I could, even though I wasn't very experienced. I also checked the filter in the attic and found it was quite dirty. After putting everything back together, I thought I had solved the problem, but when I returned home from work, it was still 80 degrees inside. I called Full Spectrum Services to schedule an appointment, and the owner even offered to bring us a portable unit for the night. The next day, his technician, Geoffrey, arrived and diagnosed the system. He found that all the pressures were good and everything seemed fine. He explained that I hadn’t let the system thaw long enough after cleaning the coils and replacing the filter. They could have easily charged me a lot of money, but instead, they showed incredible honesty and integrity. Our heater is definitely aging, but I wouldn’t consider calling anyone else for service. Full Spectrum Services is truly exceptional!

i noticed a leak coming from my furnace and reached out to Full Spectrum Services for help. after checking things out, they found out my furnace and air conditioner were both really old and needed to be replaced. this wasn't a shock to me. the next day, i got a call from john, who explained everything clearly, including the cost to repair versus replace, and gave me a straight price for both new units. the price was actually better than i thought it would be, and they made sure the installation fit my work schedule. they told me the install would take two days, but the team showed up right on time and finished everything by 4:30 that same afternoon. the installers explained all the new features, showed me how to set up the thermostat, and cleaned up everything before they left. they even handled all the warranty paperwork for me, which was a big relief, and said they’d mail it to me soon. there’s a follow-up scheduled in the spring to check the new ac. i’m really happy with the price, service, and how fast everything got done. i would definitely recommend these folks for hvac needs—no surprises, just great work.

Full Spectrum Services was our savior! Our heating system had been previously installed by a different company, and it was nothing but a constant headache. It barely warmed our house during the winter and only managed to blow room temperature air in the summer when it should have been cooling. At the height of a particularly hot summer, my wife had to take our son elsewhere to escape the discomfort as our heaters were just not functioning right. We tried getting help from the previous company multiple times, but they were unsuccessful in rectifying the issue. The technicians from Full Spectrum Services, however, were able to spot the problems with the installation right away and discovered multiple areas that needed attention. Nolan, the manager, was open and uncomplicated to deal with and proved to be highly accommodating. Braden, the technician who handled most of our repairs, was exceptional. He was proficient yet humble, swift yet friendly, and extremely considerate. Our son had to take a nap during the repair work, and Braden made an effort to be as silent as possible and even whispered to us when he needed to discuss anything. In the end, Full Spectrum Services was successful in fully repairing our heating system and it now works flawlessly. They even made some practical modifications along the way to ensure that any future repairs would be straightforward. We are incredibly thankful for their expert and considerate service and would strongly recommend them to anyone in need of heating system repair.

I've had furnace repair work done twice in the past few months. Both times, I was really pleased with how quickly they responded—once the same day I called, and once the very next morning. The repairs were handled professionally, and everyone I spoke with was friendly and helpful. The prices seemed very fair to me. We ended up replacing our furnace, and John, who helped us with the estimate, was knowledgeable and never tried to push us into anything. He listened to what we needed and made sure to stay within our budget. The installation team did an excellent job, left the area cleaner than it was before, and took time to explain how the new furnace worked. I would definitely recommend this furnace repair service and will call them again if I need help in the future.

When my heater broke down, I reached out to several repair services for assistance. Luckily, Nolan from Full Spectrum Services arrived within a few hours, which was impressive given it was the peak of winter. Right from the start, he was courteous and delivered top-notch service at a fair price, ensuring I was back to enjoying a warm home by nightfall. I made sure to grab a few extra business cards because I would not hesitate to suggest his services to my friends and neighbors in Upton who might need heater repair in the future. I am truly grateful for his help!

I wanted to leave a 5-star review for the team who helped me with my AC repair questions. I reached out to several companies to get a quote on installing a mini-split air conditioner for my sunroom, but I was feeling unsure about the high prices and the advice I was getting from others. When I called this company, Braden got back to me quickly and really listened to what I needed. He explained that putting a mini-split in such a small space could actually cause humidity and condensation issues, and that it might not be the best fit for my sunroom. Instead of trying to sell me an expensive system, Braden came by the same day, took a look, and recommended a simple portable air conditioner as a much more affordable and practical solution for my space. He even suggested just picking one up at a local store and explained how to set it up. I really appreciate the honesty and knowledge Braden showed. He could have tried to sell me an expensive installation, but instead he gave advice that saved me thousands of dollars and didn’t charge me a cent for the visit. Because of his professionalism and straightforward approach, I will definitely use this company for any future AC repairs or maintenance. If you’re looking for honest and reliable AC service, I highly recommend giving them a call!

I had a full AC system installed in my new home in Upton. They also put in all the ductwork, floor vents, and air returns. The team did a great job and finished the work quickly. Every day, they cleaned up after themselves, and when the job was done, it looked like nobody had even been working there. The price for the installation was very reasonable. I worked directly with Braden, who was excellent throughout the whole process. These guys really know what they’re doing, and I would definitely call them again for AC repair or installation.

This is a great local heater repair business. The first time I called them, they quickly fixed an issue with my thermostat. Later, when I had trouble with my furnace, I reached out again, and they came out the same day to repair it quickly and efficiently. Recently, my heater stopped working during some cold weather. I called them in the morning, and Braden and his team arrived that afternoon and got my heater running again in no time. I am very satisfied with their service, and their prices are very reasonable. I highly recommend them to anyone in Upton who needs heater repair or related services.

Full Spectrum Services really came through for me more than once. When my AC unit stopped working, they suggested I replace it instead of spending more money on repairs, since it was over 20 years old. That advice was spot on—Geoffrey helped me pick out a good new system that was budget-friendly, and they had it installed quickly while I was away at work. My heater also stopped working a few times during the winter, but every time, Geoffrey made sure someone came out the same day to fix it. They always do quality work, are fair with pricing, and make sure you're taken care of when you need help. I highly recommend them for any HVAC needs.

update: our new heater was installed with great care and everything was done really clean and professional. very happy with the installation crew and the work they did. earlier, we had Full Spectrum Services come out to give us an estimate to replace our heating system. nolan was the most detailed out of all the quotes we got. he explained why he made his recommendations and how his proposal would help our home in upton. the level of detail and info he gave us was way above what we got from other companies, which made us want to work with them. definitely recommend if you need heater repair or installation.

My heater was having trouble keeping my house warm. I called my usual repair company, and they said I needed a new heater since mine was pretty old. The technician checked the unit for about 25 minutes and said they would email me a quote. Wanting another opinion, I contacted another company. I have never felt so well taken care of. Geoffrey came out and spent two hours looking over my heater, taking photos, and clearly explaining what was wrong. He added some parts to help it work better and told me to call if I had any more issues—they’d even bring out a loaner heater if needed. The office staff were wonderful, and Nolan, the project manager, kept in touch to make sure I was comfortable and warm. It really felt like they wrapped me up in a warm blanket and took care of everything. The installation team was respectful, did a great job, and cleaned up after themselves. This company truly deserves more than five stars for their fantastic service.

We were having some trouble with our AC system at home in Upton, so I reached out to Full Spectrum Services after hearing about them from a friend at work. My mother-in-law also had an issue with her AC unit, so I asked if they could check both systems. Geoffrey set up an appointment and came by to look at our units. Another company had told my mother-in-law that her AC’s heat exchanger was cracked and needed a full replacement, but the symptoms didn’t really match up, so I wanted another opinion. Geoffrey and Nolan came out, checked the system, and quickly found that the unit was actually working fine. There was no sign of any problem with the heat exchanger. Instead, they recommended a good maintenance and cleaning service, including changing the old air filter and updating a really old shut-off valve to make sure everything was up to code. I agreed, since I also thought it just needed some basic servicing. Geoffrey explained there was no need to spend thousands on a new system since there weren’t any real issues. He scheduled the maintenance and valve replacement for the next week and made sure the unit would be ready for the upcoming season. My mother-in-law was so happy to learn there was nothing seriously wrong and that the repair was affordable. Then they checked my AC system at home. After opening up the access panels, they found the only problem was a loose wire on the blower motor, which had caused the unit to shut off during cycles. They cleaned and tightened the connection, put it back together, and that fixed the issue. I paid for the service call, and the system has worked perfectly ever since. They could have easily told us to get new units, but instead, they were honest and only did what was needed. We felt treated fairly and are very happy with the service. If I could give them 10 stars, I would!

when i tried turning on my furnace for the first time this season, it suddenly stopped working. i called a local heating company, and was lucky that geoffrey said he could come out that same evening. he showed up right on time and quickly started checking what was wrong with my furnace. luckily, it turned out to be a simple fix even though my system is pretty old. geoffrey talked with me about the overall condition of my furnace and listened to my worries about its age and low efficiency. he gave honest advice about my options and explained how newer high efficiency furnaces could help save on energy bills and work better in the cold ma winters. overall, i was really happy with the service and all the helpful information geoffrey shared. i definitely plan to recommend this company to anyone i know who needs furnace repair.

i've called this company several times for both my home and some rental properties, and every experience has been excellent. they've handled everything from quick ac repairs—like when my unit wasn’t cooling right—to bigger jobs, including a full replacement of my air conditioning system and heat pump. just like other folks have mentioned, their service is top-notch. nolan and the team are always friendly and make the whole process smooth and stress-free, without trying to push extra services or products. their prices are fair, often better than others i’ve checked, and i always feel confident the work is done right. for any heating or ac repair needs, big or small, this is definitely the company i trust and will keep using.

i was really impressed with the heater repair service we received. braden and his team arrived early after giving us a heads up, and worked hard all day to replace the ductwork in our two-story house. everyone was friendly and professional, making sure to protect our floors, furniture, and appliances by bringing tarps and covering everything before working on the sheetrock. after finishing the job, they vacuumed and swept everywhere—there was no sign they’d even been here. the service was top notch and i would highly recommend them for any heating repair or ductwork needs.

After almost 25 years with a very old air conditioning system, we decided to upgrade to a new energy-efficient AC unit. The installation crew did an amazing job. Our first meeting was with Geoffrey, who explained the options and answered all our questions. He was always available by phone and text, and made everything easy to understand. Even though replacing the AC system can be complicated, the team took care of every step smoothly, from working with the utility company to coordinating electricians and installers. They made sure to keep our home clean, were polite, and showed respect throughout the process. I especially want to mention the main installers, who were all hardworking and professional. The before and after results really show the quality of their work.

I reached out to Full Spectrum Services about an issue with our HVAC system. Although the technician was assisting another customer when I first called, I was assured my message would be passed along. Braden got back to me the same afternoon. I missed his call, but when I returned it the next morning, he let me know he could be at my house within the hour. He showed up right on time and carefully inspected our heating and cooling unit. Braden quickly found the problem and had everything working smoothly again in just a few minutes. He was friendly, professional, and clearly knows his way around HVAC systems. We plan to keep using this company for all our heating and AC needs, and I definitely recommend their services to anyone looking for reliable HVAC help.

Full Spectrum Services is the best company I’ve found for heater repair in Upton. I needed my old Lennox heater checked, and after reading some reviews, I called them. Geoffrey, the technician, did a full inspection and told me honestly that I didn’t need any expensive repairs. He checked the vents, cleaned the coils, and replaced the filters. Geoffrey explained what could cause the heater to work less efficiently and fixed everything for a fair price. He also took the time to explain how the system works and how to keep it running well. There was no pressure to buy a new unit or spend extra money. If you want honest heater repair and friendly service, this is the company to trust. I’ll definitely use them for all my future heater needs. Five stars for great service and honesty!

I reached out to have my AC repaired after a previous company misdiagnosed the problems. The technician, Geoffrey, was very thorough and discovered several issues that had been missed before. He explained that I didn’t actually need a freon replacement, which saved me money, and pointed out other problems that the last company overlooked. I appreciate the honest and professional service. I’m glad I found a reliable AC repair team in Upton and look forward to having them finish the job.