Constraction reviews in Waltham, Massachusetts

I would like to say thank you to Andres Paul , Pablo. Fernando. they are the best. they do a super job. they came to my house for mitigation and now for damage to the bedrooms and they did a wonderful job I would recommend they to everyone.. than you again

Fernando was amazing. He helped me during a very difficult time, when plumbing in the condo assn's triple decker was a complete mess. He's professional, helpful, pleasant and responsive. I honestly don't know how we could have gotten past our condo plumbing problem without him. Thank you, Fernando!

Paul and his team were awesome. They worked swiftly through our mitigation issues (water damage) and helped us get every question answered. They were able to work when we were home and made the whole process go by smoothly.

Good price, quick scheduling, and a professional crew of three performed the work very well.
I enjoyed working with Vincent Servello on the assessment and estimating, and he gave me the confidence that the job would be done right. And that is just how it worked out.

Fernando and his team were great to work with! What I thought was water damage from an ice dam turned out to be an internal leak in my shower. The Cleanway team adjusted their plan accordingly and without delay to the mitigation. Fernando explained the process every step of the way, which is always reassuring. Would highly recommend them based on my experience.

Before hiring Cleanway I contacted several mold remediation companies and received many quotes. The work recommended by the other companies was unnecessary, overpriced or didn't make sense. Vincent came to my home and we mapped out a simple step-by-step plan to remediate the mold. Vincent and his team worked closely with me to remediate the mold during the entire process. Paul and the other colleagues went above and beyond their roles to help me whenever they came to my home or when Vincent was out of the office. The mold has been remediated and the cost of the remediation and mold testing was much lower than all others. If you have a mold issue don't call anyone else....call Cleanway.

Fernando and the team from Cleanway were there from the first day we submitted our claim and selected them for the job. I cannot stress enough how well they communicated and executed their plan. Every employee that walked through our doors from Cleanway was polite, kind, and hard-working. My family and I are so happy that we went with Cleanway and I would highly recommend them to anyone!

There aren't enough stars on this scale to accurately reflect the professional and individualized services provided to each customer at Cleanway Services. Mr. Vincent Servello, Director of Sales & Marketing, understood my remediation and restoration needs better than I after my condominium water debacle. He is honest, thorough, considerate, and perseveres until the work is completed, through any obstacles, e.g. insurance claims, coordinating adjusters, interceding with changing condo regulations, Boards, and management companies that may be encountered. As an expert in his field, he has advocated for my project with the many issues and representatives involved for almost 12 months and has been knowledgeable in recommending resources and locating necessary tradespeople.

Cleanway and Mr. Servello were highly recommended to me by a prominent real estate agent who is known as a perfectionist. Mr. Servello had recently finished the remediation and restoration of a condo for one of her clients in my area. She noted his expertise, positive interactions, and timely completion of his work.

No one has provided such comprehensive service to any of my construction ventures in the past and fortunately, now I know that I will confidently contact Mr. Servello and Cleanway Services in the future and recommend them highly to those I know!

Absolutely amazing from beginning to end…I can’t say enough about Fernando, Paul and his crew. During a time of crisis this group worked miracles for our family. Would highly recommend for all your cleaning and restoration needs.

Vincent was so amazing! He really took care of us! He understood the assignment and he delivered beyond what I expected! You won’t regret working with this company! Thank you so much - Yvanne

I write this review with great satisfaction. My basement got flood damage. Upon my call. Mr Vincent came home immediately, and arranged the work to be completed in a meticulous manner soon. Above all, learning that I don’t have flood insurance , he even generously adjusted the cost to reduce the burden on me.

Thank you Vincent and Cleanway Team!

Thank you Cleanway Setvices for helping us with cleaning a flooded basement. We had two incidents of water seeping into our basement within the span of a week. Fernando was prompt in coming over to take a look, giving us an estimate and starting the work. Andres and his crew did a thorough job of making sure the water was completely dried out and mold proofed. The second time the basement had water due to the recent crippling rainstorm, Fernanado’s and Andres’s help was timely as they had the entire crew within no time getting the water out and drying the basement. In the end, they also did a walkthrough to make sure everything was right. Shoutout to Paul as well who made sure everything was organized and smooth. I would highly recommend Cleanway services for their professionalism, timeliness and quality of work. I recommended them to my neighbor who had a similar incident and they hired tham as well. Thank you Cleanway team!

Vincent and the team were very responsive, stepping in after a larger company stopped responding to us. Cleanway came out within 24 hours and clearly explained the process they would follow. The crew was professional and thorough and the basement was completely dried out. Would recommend!

I can't say enough good things about all the guys at Cleanway who helped us with the water mitigation when our ceiling leaked.

They were fast, efficient, and courteous. While I hope to never have my ceilings ripped out again....I would call them if needed. A+

Fernando, Paul and the team did an incredible job. They were fast, courteous and professional.

I was one of the cold weather victims this past February with frozen pipes. Fortunatly Vincent Servello and his team at Cleanway Services came to my rescue. Not only did they take care of the damage Vincent was there for me throughout the ENTIRE process. In dealing with the insurance company directly ,Vincent not only saved me time but also so much aggravation. I can't praise Vincent enough for his professionalism and determination. Without Vincent this disaster would have been much worse. I highly recommend Vincent Servello and his team at Cleanway Services in Waltham, Ma.
Gary Petullo

Cleanway was fast and professional when we discovered mold in our attic. While they were on site they made sure to walk me through the whole process before they started. Through out the process they kept me up to date on where they were in the process and I had a certificate of completion within a few hrs of the invoice being paid.

I am very happy with the work performed by Cleanway Service and out ability to respond very quickly whereas many of the other companies in this field were quoting 7 to 10 days before they could arrive on site. The entire team is very professional and pleasant. The service fee is reasonable and billed after finishing the job as what's estimated. I will definitely recommend them to my friends.

On the positive side: Cleanway Services responded promptly to my call. They visited the next day to provide an estimate, even though they might have received a lot of calls that day due to the storm. They completed the job in our finished basement a day later in order to accommodate our travel plans (we were leaving on vacation two days later). Their team was large enough to complete the job in just over an hour.

On the downside: a few weeks later my contractor still found small portion of two walls (80 inches long in total) that had mold.

Also, I was not informed during the first visit that the luxury vinyl from the whole basement installed a year earlier would need to be disposed of. Maybe it had to be done anyway, but would have been nice to confirm it with my contractor.

We had a very unfortunate basement flooding due to heavy rain which damaged the carpet, padding and the drywall in addition to a lot of stuff. I contacted Cleanway and Vincent Servello was very prompt and did an excellent job to review the very next day. He provided excellent service to perform necessary flood cut, de-humidification , anti mold spray to make sure it would not cause long term problems. I would highly recommend their services.

Fernando and his team did amazing work when our finished basement flooded in a recent storm. They came out quickly and took care it everything making the situation so much less stressful. Unfortunately drywall needed to be removed but they cut it out neatly ensuring that it would be easy to patch later. We'd definitely recommend them.